"When we decided to take the plunge and invest in our families future holidays, we visited Choose Leisure to have a look around to get an idea of what kind of motorhome would suit us. Upon arrival to the showroom, we were struck by how well organised the vans were displayed and cared for, as well as the wonderful atmosphere that was created when looking around. We were acknowledged on arrival but were happily left to look around the vehicles at our leisure but also feeling we could ask any questions should we wish. We had our 2 daughters, 15 & 10, with us, and they were engrossed with Betty, the Tortoise, a fantastic symbol of the way of life that is on offer. After much perusal and discussion between my wife and I, Elliot was on hand for us to ask some questions and make some general enquires, as well as ensuring our daughters we entertained and kept hydrated. We sat down and discussed the options around the van that took our interest and Elliot made sure we took our time alone, to make sure we were happy with our decision. We made arrangements to collect our new motorhome at a fixed time and promised a comprehensive handover from one of team. Upon arrival to collect our motorhome, we were greeted warmly by not only Elliot but also any member of the team that happened to see us, giving a friendly “Hello” with genuine meaning. Mark completed the final parts of our paperwork and we were set for our handover. Another Mark completed our handover thoroughly, making sure all aspects of the van were covered in enough detail for what we needed and wanted, but most importantly, we were not afraid to ask questions, sometimes even needing them to be explained twice because of our understanding, which was far from to much trouble for Mark, even reinforcing the fact we can contact him at any time should we need confirmation on aspect of the function of the home Once we had finished, we completed our purchase with Elliot and pulled away from the showroom happily in our new motorhome. We cannot state how happy we are with our motorhome; it will be a fantastic way for us to enjoy our family time together going forward for years to come. However, the experience of going through such a large purchase, was made as comfortable as possible, with reassurance of fantastic customer service and follow up by the fantastic team at Choose Leisure, from beginning to not quite the end…….."