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We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
"Many thanks to Jack, the other staff in sales and also handover team, for making the selection and purchasing my Motorhome a very pleasurable experience. No one following us around when viewing, no pushy sales pitch but they were right on hand to answer questions and offer guidance when called upon. Well done to all".
"I purchased a swift kon-tiki 874 from this dealership, I was taken care of by Elliot who at all times was so professional in his manner explaining everything I needed to know about many things.The hand over process was completed by mark who was so thorough in his approach to explaining every detail of the motorhome , I must say after buying many boats and cars over the years off large dealerships , this was the most pleasant and satisfying experience I have received, I would highly recommend this company to buy your motorhome, and a big thank you to Elliot who even provided a gift for us both , it was a lovely gesture I must say .Once again a big thank you to elliot & mark ."
"Choose Leisure were a great company to deal with. Everyone was friendly and helpful. A company where everyone seems happy working there. They were great from purchase all the way through, demonstration and pickup. Thank you everyone. We love our van."
"Please pass on our thanks to Stuart and Alex for looking after us and our Motorhome last week.
Always a pleasurable experience to deal with them."
"We purchased our motorhome here and were really pleased with the service we received. We weren’t able to take the motorhome to a site to try it out for about four weeks due to other commitments. When we did we had an issue with the fresh water drain valve not sealing when closed even though on handover it worked perfectly . We were pitched relatively close to Choose Leisure so decided to drive there without appointment to see if they could help. Stewart was amazing. Within 15 minutes we were back on the road to our site with a new drain valve. Thank you very much for fantastic service".
"We just wanted to say how pleased we were with our visit to you last Friday for our annual service and MOT. The service and MOT passed with flying colours, all very efficient and timely. We were very well looked after on arrival and collection by Elliot who plied us with beverages which was very welcome. Thanks to everyone at Choose Leisure. A visit to you never disappoints".
"From the moment I made my first enquiry by telephone I knew then that I would go on to buy a motorhome from Choose Leisure and from Elliot Reid. Elliot is professional, polite and most importantly, he listened to my needs before comprehensively explaining the benefits and services on offer should I decide to buy through Choose Leisure (there are many and I wasn’t disappointed on collection). I have been in sales for over 40 years, and I can honestly say that Elliot ticked all the boxes, in terms of competence and his natural, friendly but professional approach making the whole process a pleasure from start to finish. The dealership facilities at Choose Leisure are modern with well laid out vehicle viewing areas. All the staff members I met were polite and professional and made me feel welcome. On the day of collection, I was met at the train station by a super lady called Pam who drove me back to the dealership. Again, I was greeted by Elliot and then introduced to Mark who carried out a comprehensive vehicle handover undercover, inside a purpose build handover bay. Nothing was rushed and Mark took his time to explain the controls and workings of the motorhome. The handover was informative, professional and was not rushed. Overall I am delighted with the motorhome and very impressed by the service I received from start to finish. 5 stars to the team at Choose Leisure!".
"As regular motorhome visitors to Kent, whilst at Dover Rd Park & Ride, we saw an advertisement for Choose Leisure. Curiosity prevailed, and 20 minutes later good coffee was downed in the showroom lounge surrounded by new and used motorhome real estate. Whilst we held no agenda, our contact with James and Elliott, members of the sales team was akin to booking into a top notch hotel. Previously we had been fortunate to have purchased ‘new’ motorhomes from two premier dealerships in the UK - neither of which provided walk in’s for ourselves with such enthusiasm nor such a welcoming footprint. Two hrs later and totally unexpectedly, our Knaus had become a younger Carthago. The welcoming footprint increased in shoe size on collection day. Elliott was waiting to greet us and completed the handover paperwork, whilst Mark expertly guided us through the physical handover beside our meticulously prepared and presented used motorhome. Mark clearly had a passion for motorhomes. The only negative being the wet and miserable weather awaiting our departure. To summarise our experience, living in the south-east corridor of the UK, why would you go anywhere else when such levels of motorhome knowledge, enthusiasm and a five star welcome are on your doorstep. Choose Leisure clearly has talent, hit that golden buzzer!".
"Recently purchased our campervan from Choose Leisure and were very happy with the whole process. Elliot was very helpful in assisting us to find the right vehicle - it did take a while!!. The handover process was very smooth. Dawn and Mark were great. Very knowledgeable and answered all our questions, even the stupid ones! All done in a friendly manner. Great team. Would definitely recommend".
"We purchased a motorhome from Choose Leisure 3 months ago. The whole experience was easy and pleasurable. Great choice and the customer service was second to none. I can't praise this company too highly. Very professional and efficient. Jack and Elliott were brilliant throughout the sales process. Dawn was very knowledgeable and helpful with the handover and when we did require a small issue fixed under the warranty, Stewart was brilliant. I highly recommend Choose Leisure for anyone who wants good, honest service, a great choice and pressure-free sales at fair prices".
"Wanted to say a big thank you to Mark Batt who we met at the NEC last October who helped us with purchasing our campervan. Thank you as well to the other Mark whose was very thorough on the hand over in December, great guy and very helpful".
"Very reassuring to find a company so well run and with such confidence -inspiring staff. From my first encounter with Elliott, when a very fair part exchange deal was struck, to the handover with Mark, I knew I was with people I could trust. Both are knowledgeable, professional, and warm and friendly in their approach. All administration for the purchase was carried out efficiently and the motorhome handed over in tip top condition. What more can you ask for?".
"We have just purchased our second motorhome from Choose Leisure and have found them most professional from initial contact to completion of purchase. Excellent service from all the team".
"Elliot, Dave & Mark were Amazing. We travelled over 6 hours to buy our dream Camper van and it was well worth the journey. We would highly recommend Choose Leisure to anyone looking for a Camper or Motor Home".
"Great company to deal with. We brought a campervan and we were very impressed with the handover by Dawn and the help we received from Jack. We can’t wait to start using it and making memories. We even won our mechanical service for next year in the Christmas advent calendar. Thanks again guys".
"VW Revolution Ricos Bought our first ever van. Fantastic service from beginning to end. Elliot is very friendly, knowledgeable, organised and nothing was too much trouble. Dawn is great - very friendly, explained everything clearly. Brilliant handover. We are very happy customers - would definitely recommend Choose Leisure".
"Brilliant service from Mark, James, Jack and Dawn. Very slick and professional and a great handover. We are loving our bright orange Hillside Hopton. Fantastic quality campervan and so much fun".
"I part exchanged my Hymer and bought an Eldis Majestic from Choose Leisure, and I’m so glad that I did. What an amazing company with best of staff. Elliot was so knowledgeable, informative, helpful and courteous. There were a few blips to deal with on exchange day, from both sides, but everything was sorted out and I was kept informed, drank some very good coffee and was even handed a huge chunk of pistachio panettone by Paul, which was lush. I was then given a very thorough handover by Mark. What a friendly and knowledgeable guy - thanks Mark Choose Leisure are most definitely a 5 * company and I would highly recommend them. I won’t be using anyone else in the future".
"Bought a beautiful van from Elliott he was so helpful from start to handover helpful in every way kept us informed and handover with dawn she was so helpful and I did a video of all the technical stuff. We took our dog and they were so good with him. I've bought 2 motorhomes before and a camper but the customer service was amazing at Choose lesiure would definitely use them again. Thank you so much nothing was to much effort for Elliot and Dawn".
"Collected our motor home today. Dawn done a fantastic handover. Very thorough, helpful and knowledgeable. Elliot has been a superstar throughout answering any questions we had and made the whole process stress free and special. His customer service is exceptional. Please do relay this feedback to them both as they were a pleasure to deal with".
"Swift Carrera 184 We recently purchased our new Swift Carrera 184. this was our 3rd Motorhome from Choose Leisure, and we were very looked after from start to collection. Elliot made you feel relaxed and not felt pressured into to buying, and explained everything required when buying a New Motorhome thanks Elliot. Lovely Dawn from the handover team, she explained everything about the new van, showed us how everything worked, and with a great smile thank you. I would recommend Choose Leisure, to any one who were looking for good quality Motorhomes, and great service from the sales team, and right through to after sales service. Thanks again guys :-)".
"Picked up our new to us Malibu Charming 600 GT today. A superb handover from Charlie who knew about the van and what he didn't he went and found out. Elliot who sold us the van was another great asset to the company and made the whole experience easy and and a pleasure. Really pleased with the entire process. Looking forward now to getting out and about in the UK and abroad again".
"This is our second purchase from Choose Leisure and we were very happy to return to them. Elliot is a very thoughtful salesman with a good sense of humour which made us feel very relaxed and comfortable whilst we deliberated. We have always found the staff very friendly and have always felt that nothing was too much trouble. We purchased our last van from another dealership and although they were good we are so glad to be back with Choose Leisure. I would also like to thank Charlie for his excellent professional handover which could not have been better. Well done guys!".
"The real testament of how good a company is when things don’t go to plan and work/arrangements have to be rescheduled. This was the test in our case of trading in our trusty Sundance for a brand new Auto Sleeper Nuevo EK Plus. Clair, Mark, James, Charles and last but not least Curtis passed with flying colours. They all were good at keeping in touch, timely, friendly and professionally. Two delays out of Choose Leisure's control challenged us all, however with a marvelous handover from Curtis, whose inside knowledge as a technician blended with smashing people skills was very evident, we have a super new motorhome to enjoy for some years/travels to come"