We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
"Having decided to replace our old and much loved camper with a new Autosleeper Warwick XL , we proceeded with much trepidation as we were spending some of the kids inheritance and taking on board new tech with which neither of us were particularly familiar ( being of senior years ) . However , the transaction was made much easier with Elliot's pressure free and patient explanation to our questions , followed up by Marks equally patient handover . In short whoever we dealt with whether on the phone or in person , the experience was more akin to dealing with friends rather than a commercial enterprise ".
"We picked up our new to us Adria Matrix yesterday after a few recent visits and constant looking around we finally a few weeks ago decided on the Adria Matrix. Our salesman Elliot was brilliant from start to finish, helping us with our part exchange and constantly answering our questions and keeping us informed throughout the process. Yesterday at our handover the lovely Dawn was brilliant going through everything thoroughly and answering all our questions thankyou. And thankyou choose leisure highly recommend you, now to start enjoying our motorhome".
"We purchased our last motorhome from Choose Leisure and didn’t hesitate to return to them. Fantastic service received from Elliot from start to finish and an excellent and clear handover from Mark. These guys know what they are doing and would thoroughly recommend them!".
"Recently purchased Autosleeper Warwick Duo ,which I am very satisfied with . Big thank you to Jack on sales which gave me all information on vehicle giving me the confidence to make purchase and a very informative hand over by Mark as I learned a lot about the campervan that I would have struggled with being a first timer. Also good aftersales so far as tracker not working and part has been ordered which will be booked in to repair. I have to say that it has been a great experience dealing with Choose Leisure so far".
"The Choose Leisure team are the gold standard in what one hopes to meet at a dealership: welcoming, relaxed, friendly, informative, and efficient. We have no hesitation in recommending them, and would like to thank especially James (sales), Elliott (sales), and Mark (who gave us an impeccable handover). All the staff were very helpful in every way, firstly in knowing what stock they had and how to advise once we told them our requirements. No one was ever pushy, but was always there to advise, leaving us to our own devices until we wanted more information. Thank you for this painless experience, and we are now looking forward to enjoying the motorhome. The Choose Leisure team are the gold standard in what one hopes to meet at a dealership: welcoming, relaxed, friendly, informative, and efficient. We have no hesitation in recommending them, and would like to thank especially James (sales), Elliott (sales), and Mark (who gave us an impeccable handover). All the staff were very helpful in every way, firstly in knowing what stock they had and how to advise once we told them our requirements. No one was ever pushy, but was always there to advise, leaving us to our own devices until we wanted more information. Thank you for this painless experience, and we are now looking forward to enjoying the motorhome".
"Excellent service from Choose Leisure. Purchased a new camper from them, Jack was very professional and helpful at all times especially when there were potential issues with my part exchange. I would highly recommend this dealer".
"My burford duo went in for some warranty work and a couple of other bits I wanted doing. Wanted to thank Stewart, Alex and the service team, has usual they did an excellent job. I cannot praise everyone at choose leisure enough, the customer service is the best, everyone of the staff will go that extra mile for you. I can truly say this is the best company I have ever dealt with".
"Well here we are again! When we purchased our third motorhome from Choose Leisure not too long ago, we really thought that we had finally found our absolute perfect vehicle and that we would never change ever again. We thoroughly enjpoyed every minute of our ownership, but then the opportunity to buy our first ever 'brand new' motorhome came along, which despite what we had previously thought, was even better! As ever, Choose Leisure treated us very fairly with our part exchange deal, and we are absoutely delighted with our new home from home. I would like to say that we wont be back for motorhome no.5 in the fullness of time, but we've now given up making promises that we can't keep! Thank you Choose Leisure, doing repeat business with you has been a pleasure".
"We are motorhome newbies and this was a significant purchase for us and we had some specific requirements. We also wanted to buy from trusted experts with a positive reputation and good support and processes. The team at Choose Leisure were fantastic. Dan, Jack and Mark gave us so much time and expertise. We were able to look at the motorhomes ourselves with help when needed. We weren’t rushed or pressured. There was a lot of quality stock and we were able to spend time as much time as we wanted browsing. Once we decided to purchase we had reassuring service from the finance team, who immediately informed us by phone when a test payment and final payment had been made. At the two hour handover, Mark was so knowledgeable and a motorhome user himself which helped. His handover was so comprehensive and easy to understand we drove immediately to a Kent campsite and set up without any issues. Since purchasing in October, we’ve had three trips away in appalling weather and had great fun in our dry and toasty motorhome without any issues. What more could you ask for. Choose Leisure made the first part of our journey as motorhome adventurers, enjoyable and exciting. Thank you all. Brilliant service".
"Big thank you to Stuart in the service department for sorting out an issue with our Truma habitation air conditioning in our Hymer Motorhome purchased from Choose Leisure in 2019. Not only do Choose Leisure sell Motorhomes but they continue to support after sales, Stuart in the service department was so pleasant and reassuring and rectified the problem so we can carry on enjoying our Motorhome road trips".
"Thank you Elliot Reid for helping us to get our lovely Motorhome registered on our Dart charge account . The Dart site said the registration number was incorrect !, it’s been on the road for 4 years now . And customer service request fell on deaf ears for the last month , DVLA couldn’t help and said it was correctly registered ,but if I got in touch with Peugeot I could get a letter certifying the model , so I called Choose Leisure and Elliot said pop in and he would see what he could do . He got the same message from my Dart account re registering another vehicle ,,but instead of agreeing the details entered were correct he went no and was then able to add the model detail and bingo she’s now official and can use the Dartford crossing on the registered account . Thank you Elliot you’re a star! - very pleased to get this sorted" .
"Collected Auto-Sleeper Burford 30/10/23. Elliot was really good with the deal. I rang him on Sunday 22nd told him what I was after. After a bit of haggling over valuation of my trade in, we agreed a deal. I drove straight to Canterbury to make sure myself and the wife were sure that was the vehicle we wanted. Shook hands and deal done. Elliot didn’t do any pressure sale, and left us in the vehicle to have a good look round. Collection really good. Professional. The young lady in the collection bay was really good. Very clear explanation of the vehicles different features. Very good".
"Coming from Aberdeen, we didn't think we'd buy our campervan in Kent! But we're pleased we did. Great service from Elliot who expedited the PDI and registration for us so we could collect before we were due to return north, and a detailed and knowledgeable handover from Mark. Looking forward to seeing Canterbury when we're due a service!".
"Bought our 4th Camper/Motorhome here. An easy and smooth experience. Staff are friendly and helpful, Elliot was brilliant. Dawn did our handover, she was knowledgeable and professional. Overall a brilliant experience".
"Two weeks ago we visited the Chartham showroom to look at used camper vans. Two hours later we came away after putting a deposit on one. Thank you to Elliot for all your help on that day, during the time leading up to the purchase and handover day. Special thanks also to Dawn who went through the van with us at handover. She gave us confidence to drive away and start our new adventure".
"What a great team at choose leisure, Dan was very knowledgeable, helpful and a nice guy nothing too much trouble. The whole team made it a pleasure to do business with them including the owner of the company. I wish them all the best for the future and continue to make all your customers as happy as you have made me! Thanks again for the great service I will definitely recommend you to anyone looking for a motor home Many thanks -Tim".
"Purchased my brand new birchover classic vw this week and very happy with the service, salesman jack was very helpful and knowledgeable and all the other staff were very helpful adding some additions to it before collecting it".
"As an absolute virgin to 'Van-Life', I really hadn't the first idea of even the questions I needed to ask - let alone the answers! Luckily Elliot was on hand to swoop me up on arrival and guide me through all I needed to know, enabling me to make an informed choice. From browsing the possibilities, to looking out of my Sitting Room window at the gleaming Sportivo Med on my drive, he supported my every decision and made all my additional requests a reality. Most importantly - he listened to my many queries and had all the answers at his finger-tips. Superb! Thank you . . . The luxury of time on my own to mooch and ponder was invaluable and what was particularly lovely, was the number of other team members who approached and offered their assistance, but who then retreated once they had ascertained that my needs were being met. It was clear that everyone was there for me if I needed them, but had the emotional intelligence to leave me to my thoughts until that time. This is rare (sadly!) - VERY well done, everyone. My handover technician, Mark, was superb, too, he's clearly a skilled, knowledgeable enthusiast. Once again he answered all those questions I didn't know to ask, in a sensible, sequential fashion AND all those I did ask with good humour. Thank you . . . In purchasing from Choose Leisure I got SO much more than a motorhome. I now have a few more apps on my phone (suggested by Elliot and Mark), someone on the end of a phone and the information to at least begin my next big adventure. I was even given a bottle of bubbly to crack open in whatever far-flung lay-by I find myself! Nice touch. Forever grateful . . . ".
"Bought an excellent van, helped in the process by Jack who gave us all the information we needed to make an informed choice. The van was handed over in a very clean and tidy state, Mark gave us a very helpful introduction and detailed hand-over of the van and took the time to answer all our questions, thanks guys".
"Collected our Motorhome yesterday. Very impressed with the customer service throughout the purchase. Elliot more than helpful and answered all our queries . The handover of the Motorhome carried out by Dawn was excellent . Explained everything clearly in and outside the van. We would definitely buy from Choose Leisure again, Looking forward to our trips away".
"This is the 2nd motorhome we have bought from Choose Leisure and highly recommend them. Despite living 300 miles away, we decided to buy from them again due to their brilliant customer service. From our first enquiry with James, to our hand over with Dawn, all the staff have once again been exemplary. Thanks to Mark and Elliott for their help during the process alongside everyone else behind the scenes including the reception/office staff and the cleaning team - our new van was immaculate. All staff are friendly, knowledgeable and very helpful and a credit to the company. It makes a refreshing change to be treated as a valued customer. Thank you once again as we continue our next chapter!".
"As a company this must be one of the best, Both professionally and in appearance. Similarly the people we dealt with were very very friendly, knowledgeable and caring. Elliot helped no end in the final selection and order process. Dawn giving the handover was immensely knowledgeable and could not have been more caring about the process. Good luck and best wishes to all at Choose".
"All the staff are so friendly and helpful. Elliott who was our first point of call, Mark who did an excellent handover along with Dawn and Claire who looked after us at reception and also made sure the biscuits were well topped up. Would certainly recommend this company. The best service we have ever had and we have had several vans from different dealers. In future this will always be our point of call. Thank you all so much. David and Thelma x".
"What an amazing experience!! From walking around with the very knowledgeable sales man Elliot to the handover of our new vehicle today with Mark. Every thing was explained in detail and Mark ensured that we were confident in using all aspects of the vehicle. Nothing was too much trouble for them. I cannot recommend this company highly enough. We can't wait to use it!".
We sell a number of brand new motorhomes from manufacturers who have similar values to us. We always look for brands that focus on quality and personality. Get to know each of the brands we work with so you can choose the right motorhome for you.