We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
"We would like to thank choose leisure for a great experience in the part ex for our motorhome, this is the 3rd one from choose leisure, this is the only motorhome dealer we would ever use. The customer service is the best from the starting of choosing your van till the handover and beyond has the after sales customer service is brilliant. Today we would especially like to thank James for everything he has done for making the purchase so easy and free from worry. We would also like to thank Dawn for a great handover and explaining everything to us so well. A great team effort from you all, and thank you for the lovely hamper. Choose leisure is the best dealership you will find".
"We would like to thank James for all he has done and helping us with trading in our motorhome. This will be our third motorhome from choose leisure, every staff member is so helpful and polite. The after sales customer service is second to none. This is the best place to come if your looking for a motorhome. Thank you choose leisure".
"We have just bought our first motor home, which is exciting and scary all mixed in one. The staff at Choose Leisure were really helpful, particularly Elliot and Dawn. The 2 hour handover was particularly useful and clearly what Dawn doesn’t know about motorhomes, isn’t worth knowing. If only there was a Dawn manual! I also felt very reassured by the call from Leah confirming that my money had been received. Thank you all for excellent customer service".
"A pleasurable experience from first initial contact-hand over. Open to negotiation & no pressure from any of the staff. We were shown to the vehicle we were interested in & then left to look around before Jack returned to answer any questions we had. A few minor damaged/ missing parts were identified & all were put right or were in hand when we collected our motorhome. A reassuring call was made to us to say they had received our funds by bank transfer. The hand over by Dawn was very informative. The whole experience was excellent & the facilities are fantastic with free beverages, ect. Dogs made to feel very welcome with treats for them too. I would highly recommended this company & would return if we want to update our vehicle in the future.?".
"I have just recently purchased a V dub camper. I would like to say a big thank you to Elliot who was very professional and went that extra mile to make a smooth sale. Also a big thank you to Dawn who showed me how everything worked and where everything was on the camper. Explained it very well and answered the questions I had. Both very help. Would highly recommend you".
"I wanted to add my feedback as we have just purchased our first motor home !! After years of looking .. we arrived at choose leisure absolute novices ..with the fantastic and extremely helpful advice from Elliott we finally made the decision!! And we are over the moon with the choice we made … on collecting our new holiday home we was met by Dawn .. wow what an amazing and incredibly knowledgeable lady …she answered all our questions no matter how silly I sounded and just put my mind at ease with the info ,she went at my speed and I’m so thankful.. not saying I won’t be ringing you soon though lol .. thankyou for the personal service we have received x".
"My wife and I have bought our second motorhome from Choose Leisure , we have again been treated extremely well by salesman James put into motion all the items we purchased as extras which were already for our agreed day of collection of new van. Mark gave an absolutely brilliant handover of our new motorhome. Both James and Mark are a credit to Choose Leisure, We would without question recommend Choose Leisure for polite professional service. We purchased our new motorhome today 23.02.24 . Paul and Nuala".
"I had plans on going to the Garden Centre and ended up buying my first Motorhome. The van we saw had just arrived 2 days previously, was in good condition and reasonably priced. It has everything you need for getting out and about, so James started the ball rolling and within an hour of arriving it was ours. We set a day a week later to pick the van up and couldn't believe my eyes. The van was spotless, everything was in place and ready to go. We were then introduced to Dawn for the hand over, she explained fully everything and gave us some valuable information and tips to take away. If you ever consider buying a motorhome then these guys are well worth a visit, the showroom is immaculate, staff are so helpful and make the whole processes painless. Thanks again to James and Dawn for their expertise. Regards Geoff & Jo".
"Just wanted to express my thanks to Alex, Stewart and the rest of the service team. I collected my Auto-Sleeper Winchcombe today, bought from you a few years ago, from being serviced which had needed attention to a couple of items and a new battery. The team was professional, friendly and went beyond what was needed .. very satisfied!".
"5 stars all the way. We purchased our first Motorhome from these guys and they couldn't have done more for us. From our first tentative look until we picked it up yesterday the whole process was super efficient. Dawn's handover instructions were very clear and detailed so we were able to go away confident that everything had been covered. Thanks Dawn for your time, patience and good humour. The whole setup at Choose Leisure is friendly and welcoming and definitely a Company that is prepared to go above and beyond to make sure their customers are happy. Highly recommended and an absolute pleasure to deal with. Thanks for everything".
"Thank you to Stuart, Alex and all the staff for the service and hab check done on my Burford last week. Has always, great efficiency and customer service is the best. Will always go above and beyond to help you. Thank you choose leisure".
"We picked up our new motorhome last week and had a really good experience at Choose leisure. Everyone was friendly and knowledgeable regarding the motorhome we brought. I would almost go as far as to say it was enjoyable giving them all that money. Great great great".
"Just collected our new Swift Motorhome, the whole process from order at NEC too collecting was excellent, Jack the salesman kept us informed before the delivery and we made several visits to see the motorhome after it was delivered, and on collection we spent a considerable time with Steve going through the workings, but still had to phone him when on site when I thought I had got the heating wrong. Nothing was to much trouble for this company, we would thoroughly recommend them if you are looking for a motorhome. We have had good service before but Choose Leisure are excellent".
"We've just purchased a new Symbol from Choose Leisure following recommendations from one of the Auto-Sleeper Facebook groups and from start to finish our experience has been fantastic! When we initially called we had a chat with Paul the owner and he arranged for us to meet with Dan from the sales team the next day. What an asset Dan is to the company! Friendly, knowledgeable, helpful and not at all pushy - we've previously walked away from some car dealerships for that very reason! His communication throughout has been excellent as we inevitably had lots of questions but nothing was too much trouble. Mark was great and carried out a very comprehensive handover, a service we're sure not many dealerships offer. In fact everyone we had dealings with throughout our purchase was friendly and helpful and the showroom has a very relaxed and welcoming feel to it . We really cannot recommend them highly enough, so much so that despite living in Essex we plan to return for annual checks on the van. We wouldn't hesitate to recommend Dan and the team to anyone else looking for a first class motorhome dealership experience. Once again, thank you all so much - what a great team!"
"Another great experience with Choose in relation to our Monza. Had a couple of warranty issues that were dealt with very efficiently and to our satisfaction. Alex was extremely helpful in the hand back of our new camper with no rush to get rid of us!! The new Swift Monza is proving a really great vehicle on the Ford Tourneo. We toured in Europe for two months in September/October and the camper worked fine for two old codgers. Hope you sell many more".
"We (Me and my other half Jane) have just purchased our first motorhome form Choose Leisure, we made the leap and upgraded from a campervan. I have to say, we did visit a few other motorhome places but Choose Leisure were by far the best and most professional. From start to finish they were exceptional. Jack was our salesperson, who was attentive, listening to our needs and guiding us in what might be our fit for a motorhome, then Mark did our handover, which was so in depth, with Mark being ever so patient in repeating some of the instructions, to allow me to get my head round things. I couldn't have wished for a nicer more informed person, his knowledge was incredible and his explanations were so clear it was fantastic. Overall from looking round the place to choosing the motorhome, to then picking it up, our experience has been wonderful. Choose Leisure have held our hands throughout the whole process, with no pressure whatsoever, just gentle guidance. A fantastic experience, thank you".
"Wonderful customer service from Elliot our salesman, Jack and Dawn for the handover and the other staff who were so accommodating whenever we phoned or visited the showroom . Very impressed especially as we received flowers and mugs etc. would recommend Choose Leisure to friends and family".
"Having decided to replace our old and much loved camper with a new Autosleeper Warwick XL , we proceeded with much trepidation as we were spending some of the kids inheritance and taking on board new tech with which neither of us were particularly familiar ( being of senior years ) . However , the transaction was made much easier with Elliot's pressure free and patient explanation to our questions , followed up by Marks equally patient handover . In short whoever we dealt with whether on the phone or in person , the experience was more akin to dealing with friends rather than a commercial enterprise ".
"We picked up our new to us Adria Matrix yesterday after a few recent visits and constant looking around we finally a few weeks ago decided on the Adria Matrix. Our salesman Elliot was brilliant from start to finish, helping us with our part exchange and constantly answering our questions and keeping us informed throughout the process. Yesterday at our handover the lovely Dawn was brilliant going through everything thoroughly and answering all our questions thankyou. And thankyou choose leisure highly recommend you, now to start enjoying our motorhome".
"We purchased our last motorhome from Choose Leisure and didn’t hesitate to return to them. Fantastic service received from Elliot from start to finish and an excellent and clear handover from Mark. These guys know what they are doing and would thoroughly recommend them!".
"Recently purchased Autosleeper Warwick Duo ,which I am very satisfied with . Big thank you to Jack on sales which gave me all information on vehicle giving me the confidence to make purchase and a very informative hand over by Mark as I learned a lot about the campervan that I would have struggled with being a first timer. Also good aftersales so far as tracker not working and part has been ordered which will be booked in to repair. I have to say that it has been a great experience dealing with Choose Leisure so far".
"The Choose Leisure team are the gold standard in what one hopes to meet at a dealership: welcoming, relaxed, friendly, informative, and efficient. We have no hesitation in recommending them, and would like to thank especially James (sales), Elliott (sales), and Mark (who gave us an impeccable handover). All the staff were very helpful in every way, firstly in knowing what stock they had and how to advise once we told them our requirements. No one was ever pushy, but was always there to advise, leaving us to our own devices until we wanted more information. Thank you for this painless experience, and we are now looking forward to enjoying the motorhome. The Choose Leisure team are the gold standard in what one hopes to meet at a dealership: welcoming, relaxed, friendly, informative, and efficient. We have no hesitation in recommending them, and would like to thank especially James (sales), Elliott (sales), and Mark (who gave us an impeccable handover). All the staff were very helpful in every way, firstly in knowing what stock they had and how to advise once we told them our requirements. No one was ever pushy, but was always there to advise, leaving us to our own devices until we wanted more information. Thank you for this painless experience, and we are now looking forward to enjoying the motorhome".
"Excellent service from Choose Leisure. Purchased a new camper from them, Jack was very professional and helpful at all times especially when there were potential issues with my part exchange. I would highly recommend this dealer".
"My burford duo went in for some warranty work and a couple of other bits I wanted doing. Wanted to thank Stewart, Alex and the service team, has usual they did an excellent job. I cannot praise everyone at choose leisure enough, the customer service is the best, everyone of the staff will go that extra mile for you. I can truly say this is the best company I have ever dealt with".