We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
We are aware that there was a period of time where feedback may not have reached us during the end of last year and beginning of this. We always reply to our Feedback forms so please get in touch again if we didn’t respond to you – it means we didn’t receive it.
Terry, Kent (Autocruise Alto)
"The whole experience of buying a motor home from Choose Leisure has been a pleasure. I would absolutely recommend you go to these people if you are looking for a motorhome. They are friendly and not at all pushy but most of all know their trade. I purchased a second hand van from Choose, though you wouldn’t know it because it looked and felt brand new thanks to their preparation team. I would very much like to thank the whole team for making this an easy process for myself and my wife and no doubt will return for service and accessories as their customer service is second to none."
Steve & Cheryl, Kent (Benimar Mileo 286)
"Benimar Mileo 286. Absolutely delighted with our purchase, Would recommend Choose leisure to anyone looking for a motor home, the whole experience was professional from start to finish. A special thankyou to Carla for all her help (amazing) and to Steve for a fantastic handover, Thanks once again to all the team I cannot fault you in any way you were bang on from start to finish"
Lesley & Mike, Birmingham (Bailey Autograph 79-2F)
"We would like to thank Charlotte and all the Choose Leisure team for their attention to detail. A positive customer service experience. We met Charlotte and Dom at the NEC show in October. We had been feeling quite nervous about the part exchange process but knew it was something we wanted to do. On the day of handover, December 27th, we were met with friendly enthusiasm, and everything went very smoothly. So if you are looking to buy or part exchange I would not hesitate in recommending Choose Leisure. We are looking forward to many adventures in our new motorhome."
Gill & Peter, Surrey (Autosleeper Warwick Duo)
"Delighted with our purchase. For your new motorhome or campervan look no further than Choose Leisure. We had been considering upgrading our 27 year old campervan for a little while, and had looked around at a number of dealerships but disappointed for one reason of another. Staying in Canterbury for a few days we called in to look round and were surprised by the number of vehicles to look over. The sales staff were informative but at no time attempted to pressurise us into buying. We had the impression that they were anxious that the vehicle was the right one for us and that having a satisfied customer was more important that sales targets. The whole experience from looking round, part exchanging our 27 year old campervan, and completing the deal was a pleasant experience, with the very minimum of fuss and very efficient. The 2 hour handover was very helpful and gave a very comprehensive understanding of our new vehicle which had many features which are new to us, or much upgraded compared with those on our our previous vehicle. The final words before we drove off were "any problems of need help just call" So far this has not been necessary, but we are sure that the offer is very genuine should we need to use it. We are delighted with Our Auto Sleeper Warwick Duo, but when the time comes to renew we will just head for Choose Leisure"
Pauline & Ian, Kent (Autosleeper Broadway EB)
"Recently bought an autosleeper Broadway motorhome, found Choose leisure to be most helpfull, first class in all respects, and would absolutely recommend them to everyone,Also, My partner was over the moon with the help they provided with an unrelated campervan item, thank you so much, Merry Christmas to you all. Pauline and Ian x.Recently bought an autosleeper Broadway motorhome, found Choose leisure to be most helpfull, first class in all respects, and would absolutely recommend them to everyone,Also, My partner was over the moon with the help they provided with an unrelated campervan item, thank you so much, Merry Christmas to you all. Pauline and Ian x."
Mel, Kent (Brokerage Customer)
"This company did not give up on an expensive vehicle that needed selling on my behalf. They were always willing to think, talk and negotiate even when things go wrong - as they often do. Great attitude, great sensitivity and they achieved the objective. I recommend them strongly whether buying or selling."
Jeannie, Kent (Swift Bolero 712 SB)
"Fantastic service from Choose Leisure, second Motorhome brought from them, great customer care thank you all of you, we would recommend them to anyone who want to buy a motorhome with great follow up service and fantastic customer care."
Annie & Roy, Essex (Autosleeper Kingham)
"Thank you to Choose Leisure staff for helping us part exchange to buy a lovely new camper van from them. Elliot worked very closely with us supporting and guiding our choice and genuinely offering his views to help us with the decision we finally made. We would like to thank him for his help and patience with us. We would also like to thank Steve, who took us slowly and carefully through the handover for our new van making sure we understood everything and providing us with his years of experience regarding pitfalls and things to make life easier. (As a piece of advice if you purchase a van take pen and paper to write things down as he takes you round the van you buy as there is a lot of essential; really useful and important information). The sense of this being a family run company was present throughout and the owners take an active interest in their customers and how they are feeling at all stages. This is the second time we have used Choose Leisure and once again we are very pleased with the service offered. Thank you very much Annie and Roy."
Geoff & Maxine, Kent (Warranty)
"When we purchased our motorhome from Choose Leisure at the beginning of October we left a very favourable review, saying that if their aftersales service lived up to our experience in dealing with them during our purchase, then they were pretty much faultless. We are therefore delighted to update our initial review and confirm that our after sales dealings with them have also exceeded our expectations. We had a few very minor issues which they promptly and kindly offered to sort without any fuss at all. Initially they said they would need the vehicle for about 3-4 days, which we were quite happy with, but they found a space in the workshop and did everything inside 24 hours. Now thats what I call service. Well done guys and thank you!"
Linda & Edward, North Yorkshire (Bilbo Celeste)
"We were very happy with every aspect of our purchase. Very friendly, helpful, trustworthy and professional team. We would definitely recommend."
Dawn, Gloucestershire (Elddis Accordo)
"We travelled to Kent to view an Elddis Accordo, having looked locally. We found all of the staff extremely helpful with no pressure to buy but lots of information and advice. We returned 3 weeks later to collect our motor home. It was beautifully presented, with adaptions for my husband and great care taken with the handover which was comprehensive. The staff were so helpful when we stayed locally and helped with bookings and gave great phone advice. On our first road trip to Scotland and loved our first night. Very cosy and a great nights sleep. Our Cavapoo loving it too."
Ray & Kerry, Wigtownshire (Burstner Ixeo IT 735)
"We recently purchased and collected our motorhome from Choose Leisure - our third from them ! Not unusual you may think, however we retired to Scotland two and a half years ago and this transaction was negotiated from a distance, over the phone and with the help of a video (thanks Jonathon!). When we actually came down and collected her - were we disappointed ?? Absolutely not !! The van, the deal and the friendly efficient service all exceeded our expectations. What more can we say, except Thanks again guys !!"
Charlie, Kent (Bailey Advance 76-2)
"These guys are amazing,, we have just purchased our second Motorhome of Choose Leisure and both occasions the service we got was not only professional but very friendly and easy going. We thank you guys for making our dreams come true ,,,Charlie"
Peter, Hampshire (Elddis Majestic 135)
"Purchased a motor home from Choose Leisure, we found all staff extremely helpful and polite, would definitely recommend this company , we had no problems from start to finish, they made the whole experience easy, thank you to all at Choose Leisure."
Terry & Sue, Kent (Swift Bolero 682 FB)
"We’d visited Choose Leisure a few times over the years and been impressed with the no pressure friendly team in Canterbury. Now retired and time to spare one day decided to call in again to see what was in stock. We toured the lot and were smitten with one in particular. While chatting with the team mentioned we already had a camper and were considering an upgrade, decided to call back sometime in the next week curious to see what they’d offer us as a part exchange deal. Over the next few days we contemplated the possibilities of trading in our tried and trusted old friend which my husband loved - used mainly as a day vehicle. They looked over ours, we looked over theirs again. Had a chat and before we knew it we’d done a deal. Returned a week later after parting with both cash and old friend wondered what we’d done! We’ve now been away in our new Motorhome four times and it just keeps getting better and better. Thank you Choose Leisure for facilitating our choice of home from home. Great team, family friendly service and handover with a smile from start to ‘start’ on our onward journey. Nearly forgot, thanks also for the Bubbles and Hammers mug, lovely and very thoughtful :-)"
Geoff & Maxine, Kent (AutoTrail Tribute T615 Sport)
"We recently purchased a very low mileage Auto-Trail from Choose Leisure and found the whole experience to be both enjoyable and hassle free. From sales thorugh to hand-over the team was really great and easy to deal with, and nothing was too much trouble. Even negotiating a fair price on the part exchange of our much beloved VW camper was pretty painless! If their after sales service lives up to match our experiences thus far, then they have been pretty much faultless in our dealings with them. And they make the best coffee I have ever had when buying a vehicle!"
Glenn & Sarah, Kent (Elddis Autoquest 155)
"We finally took the plunge and bought from the choose leisure team at Canterbury and yes a great team they were , no sales patter , just honest business with great customer care from start to finish, was no pressure from the team as it was a big commitment for the wife and I to purchase, I would definitely 100% recommend CL and thanks again we love our new holiday on wheels, we looked around the county and these were the most helpful in our journey, regards Glenn and sarah."
Patrick, Kent (Bailey Autograph 79-4)
"After visiting choose leisure on several occasions over the past twelve months we finally decided on the bailey autograph 79-4 we was given a good price for our bailey approach autograph 740 a much better price than any other dealer Carla who we dealt with was first class nothing was to much trouble unlike other salesmen we have spoken to at other dealerships next day we took our motor home out had a couple of miscellaneous teething problems The after sales service was brilliant one phone call to choose leisure and the problems were sorted straightaway we would not hesitate to recommend choose leisure if you are contemplating on buying a new or second hand motor home we will definitely use them again service is exceptional"
Lily, Kent (Hymer B614 CL)
"We would like to express our great thanks and gratitude to Dominic, Charlie, Johnathan, Charlotte and Derek at Choose Leisure. This is the second motorhome that we have bought from Dominic and a nicer person you couldn't wish to deal with. Despite some issues with some work that we agreed should be carried out he was thoroughly supportive and ensured the work was done to our satisfaction. In addition they remain a supportive company ensuring that help and guidance and work required is also done to an excellent standard after sales. We have no hesitation in recommending the team at Choose Leisure and in particular Dominic the General Manager if you wish to broker, part exchange or buy a Motorhome."
Alan, Kent (Swift Sundance 590 RS)
"(Swift Sundance) After many months of trailing around Motorhome showrooms, this was far the best, such fantastic service, you are free look around in a relaxed and non pushy environment, but Jonathon was there in the background ready to help with any questions, (and coffee) and then when we found the one we want to purchase, it was a very smooth and easy transaction, when we arrived to collect our new pride and joy Steve showed us everything we needed to know about the motorhome very in depth and knowledgeable before handing over the keys, and the final paperwork by Jason, all went smoothly, a big huge thankyou to the all staff and if we ever decided to upgrade we will be back.... would recommended 100%."
Tony, Kent (Auto-Sleeper Burford Duo)
"Second motor home purchased from choose leisure a very professional team looked after from the time we arrived until we drove away . Thanks to Dom Jason and Steve for the hand over Thanks Tony"
Nigel, Swansea (Bailey Advance 662)
"We both wanted to thank all the staff at Choose Leisure for the excellent service and comprehensive handover we experienced during the purchase of our first Motorhome. From initial contact to the time we drove out of the showroom, the service was first class. Very friendly and experienced staff with excellent knowledge of the products they sell. As mentioned in several other reviews, we can confirm the handover was very comprehensive and took in excess of 3 hours. That said, I am sure we have forgotten a few things so you can expect a phone call at some point Steve ;-) We are delighted with our new Motorhome and hopefully this is just the start of our adventures ‘on the road’. Should the need arise and we decide to upgrade, upsize or whatever in the future we will have no hesitation in returning to this fantastic dealership to secure our next purchase. Thanks again to all."
Graham, Lanark, Scotland (Autosleeper Amethyst)
"Apologies for the delay in posting this review we have been busy clocking up miles and memories in our new (to us) motorhome. We found Choose Leisure while doing an internet search for a monocoque style motorhome to replace our trusted tent of many many year and add a bit of luxury to our love of camping. Choose Leisure had one that looked promising but it was quite a distance to travel and did we want to buy our first motorhome from a dealer so far away?. After making our initial contact and talking with Jonathan we decided to to go back online and check out feedback on the company read some reviews etc which to be honest i am always rather sceptical about! all seemed good so we phoned jonathan again with a long list of questions which he patiently and knowledgeably answered saying if we liked the van and decided to buy then they would book us onto a local site to make sure all was ok before travelling home.So off we went thinking worst case scenario was a lovely break in Canterbury. What a lovely surprise it was to be met by such a friendly non-pushy professional team who allowed us all the time we wanted to pour over the van ourselves then were close at hand to answer our questions and talk sensibly about any alterations upgrades and minor repairs to make the van the one for us. We were again given space to discuss privately what was , in effect, a large purchase for us. All i can do at this point is echo the many genuine and well deserved praises heaped upon them in fore mentioned reviews which now from personal experience i fully understand and concur with. The whole team led by Dominic were to a person excellent in dealing with us from start to finish and were there at the end of the phone after purchace when i inevitably forgot something even after an informative and entertaining 3hr handover! Many thanks to all at Choose Leisure for giving us such a good experience to start our new journey with our lovely motorhome."
Rick, Kent (McLouis Fusion 379)
"We found all the staff to be very friendly and helpful, we picked our new motorhome up on Sunday, we arrived at 1pm and was offered a perfectly made burger. We then got taken to out new motorhome by Mark who made the handover seem very easy. After the handover we did the final bit of paperwork that the other Mark had already for us. It was all done very quickly but very thoroughly and professionally. My self and my wife Sharon would like to thank the team at Choose leisure for making our experience very enjoyable."