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We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
"A huge big thank you to all the staff at Choose Leisure especially Joe for making my first ever motorhome purchase a delight. There was no hard sell rather the opposite with their friendly but professional approach. Would recommend anyone looking to buy a motorhome that you couldn't find a better company than Choose Leisure. Thank you again everyone especially Joe."
"A huge THANK YOU to everyone at Choose Leisure. We collected our first motorhome from you yesterday and we would like to show are gratitude to all the staff. Everybody was so friendly and helpful, no pushing or hard selling. We said what we were looking for and you all helped us. Our children were also treated as an equal, they seemed as important to the staff as we were. We highly recommend anyone to choose Choose Leisure from beginning to end. We had a trip out for our first night and the children are in love. THANK YOU for making dreams and memories. See you at the Detling show probably. THANK YOU THANK YOU THANK YOU X"
"Couldn't have asked for a better service , very friendly, well Informed, not at all pushy, an absolute pleasure of a handover, love the open attitude."
"We have just returned home after completing the part exchange on our motorhome for an Auto-Sleeper Topaz. We were really impressed with the service all round and are exceptionally happy with our new Camper. This is the second time we have dealt with Choose Leisure and would highly recommend them."
"AN amazing team of knowledgeable staff. WE love them. We bought a motorhome from them a month ago and found that it was not to our liking and went back to dealers, not a problem they told us and took it back for a swapsee of a much better one which was brand new. WOW were we absolutely delighted with the one we bought. The team were just superb, every one of them. We love them to bits, so if anyone is wondering whether to buy from them, go and do it. Their aftercare service is second to none. Thank you team each and every one of you."
"What a great team ! Having only ever had caravans we were nervous about buying a motorhome. We visited Choose Leisure a few times to have a look round, not knowing what we really wanted. We were given plenty of good advice but no pushy sales people. On our last visit we eventually found a motorhome we fell in love with an Auto-Sleeper Nuevo, Dominic was very helpful and talked us through the procedure and made us feel at ease. The mentor home had a habitation check and new MOT after going through the workshop. We collected the Motorhome and Steve was very patient explaining how everything worked. We had a list of questions to ask but Steve covered everything, didn't need the list after all. Dave finalised everything on collection and did the road tax on line for us. 100% satisfied customers. If we ever want to change the Nuevo we will be back. Thanks guys."
"Have just completed a p/x of a Fiat Ducato to a a/s Duetto, my wife and I were made to feel vey welcome esp. by Martin but also by Steve doing the handover, could not fault anyone made us both very welcome and the young lady on reception makes a great coffee .if and when we decide to change or sell up wouldn't hesitate to go back, very pleased and happy with the whole team."
"This is now our 3rd motorhome and what a great place to buy from! From our arrival when 'just looking' to picking our motorhome up, we have received an excellent service that we can't fault. Friendly face's, endless supply of coffee and even sweets for my boy. All our questions answered and lots of other info gained too. Thank you, what a great team you all are!"
"Earlier this year I visited Choose Leisure Canterbury in view of selling my Motor Home. From the very first meeting with Dominic I felt completely at ease, he explained the whole procedure with me very clearly, any worries Id had were taken away instantly. The Motor Home has now been sold,I was kept informed every stage of the selling process in all an excellent experience!never before have I ever had such courtesy and service Amazing!! Thank you Dominic, you are number one in my book! also many thanks to Paul, Caroline plus the ladies on Reception, honestly it has been a great pleasure to have dealt with you all. I personally would highly recommend Choose Leisure to anyone interested in selling their Motor Home."
"Having decided to sell my motor caravan I reviewed the local options, including an offer to buy from another trader, I visited the Chartham site and met with Dominic. He was positive about selling the vehicle reasonably quickly and we had no difficulty agreeing a price which I was comfortable with. In the event the vehicle sold in a few days. The buyer paid and took delivery when he said he would and I have now been paid what I was expecting. It all worked very smoothly.......what more could I ask for? Great people to deal with."
"Having read the reviews it is difficult to add anything new to the comments. Choose Leisure have a truly amazing customer service. Our special thanks go Joe for dealing with our trade-in and purchase of our new van and Steve for such a thorough handover. Nothing was too much trouble and even the Dartford Crossing toll was dealt with. We'll have no hesitation in recommending Choose Leisure. Many thanks to all."
"Well what can I say? what a team. On first arrival we were greeted with a great range of campers & Motorhomes to suit all budgets and tastes. We were initially confused as to what type of van to go for but after a brief chat with Joe (top fella) he helped us make a great choice. What started off as window shopping turned into a purchase as we were so impressed by the friendly staff and how well they knew "their stuff" 2 weeks on we arrived to pick up our van an Auto Trail 696G on a 53 plate, We was shown all round the van given all the relevant information on the various on board systems. As a caravanner converting to motorhomes I even learnt a thing or two. I will definitely be returning when it comes to upgrading/updating as the customer service and attention to detail is second to none.So if your in the market for a new motorhome do not hesitate to pay a visit to these guys their friendly no pressure approach and knowledge is excellent. Thanks"
"Having had good experience with Choose Leisure in the past, we visited them at the end of April to look for our first motorhome. We met Joe who assisted us very well with meeting our requirements. Found a Roller Team Autoroller T700 which had everything we wanted. Thanks Joe for explaining the many features and for the test drive. It was most helpful. After servicing, valeting and a habitation check we were able to collect the gleaming vehicle. Steve gave us a most comprehensive and interesting explanation of all the equipment. Thanks Steve, Dominic and all the staff for making the purchase such a pleasant experience."
"We purchased a Swift Kon-Tiki 610 from Choose Leisure 2 1/2 years ago and were very happy with all the help they gave us, so we decided to exchange our Kon-Tiki for a Autocruise Starburst, we had a couple of issues with this one, but again it was no problem, they were sorted, the staff were friendly and very helpful, so we would recommend them to anyone, Thank you."
"I was shopping around for the best price that we could achieve for our 2010 Mercedes Auto-Sleeper Suffolk motor home. I had a nice chat on the phone with Dominic who offered me the best target price that I had researched, under their brokerage scheme. We live near Gloucester so decided to travel to Canterbury, drop the vehicle off and stay overnight. Dominic reserved a room in the hotel across the road from their premises for us which was a reasonable price and a decent room. When we arrived at Choose Leisure we were greeted by extremely helpful and friendly staff. Our vehicle was taken out for a check ride and the paperwork was signed. They recommended a great place to eat just half a mile up the road. They told us not to bother booking a taxi for the morning to the train station, they would drop us off, which they duly did. A couple of weeks later they had sold our motorhome for just a very small fraction under the target price. Very happy with that. The cash was in our account shortly after the sale had gone through. This was a totally hassle free experience. I'm sure we wouldn't have achieved the sale for the same amount without the marketing power etc. that Choose Leisure have. I cannot recommend this company highly enough. It's rare to encounter such great, friendly and very importantly, efficient customer service. Thank you to Dominic, Caroline, our driver to the rail station (sorry I've forgotten your name) and all the staff at Choose Leisure."
"I purchased the Auto-Sleepers Symbol from Choose Leisure, I just wanted to say Joe, Dominic and Martin couldn't of been more helpful and it helps that their easy on the eye! Highly recommended! PS don't forget Steve."
"I recently purchased my first van (Auto-Sleeper Symbol) from "Choose Leisure" a few weeks ago. Being a "rookie" at the motor home malarkey, I was a little apprehensive. My mind was soon put to rest by the kind and helpful assistance of the the great team that work there.They all certainly know how to care for customers individual needs. This respectful quality of customer interaction goes a long way in my book. They gave me the confidence and reassurance I needed to know that I was dealing with the best motorhome company. Choose Leisure are not a bunch of cowboys out for a quick buck. They are a processional and dedicated team.The handover was comprehensive and thorough. A big thank you to all that dealt with us throughout the whole process, especially to Martin who was so patient with me.(cheers for the bubbly!) I highly recommend Choose Leisure, they are honest and fair. It was indeed a pleasure to do business with them."
"Well we are back. Phil and Crystal. It has only been 3 months and we are back. You can't choose your family but you can choose Choose Leisure as your very help full friends. We only went back for a minor repair and came out with an upgrade motor home. We would like to thank all members of staff. WE WILL BE BACK. THANK YOU"
"Thank you Joe Dominic and Steve for the purchase of my new BROADWAY.The service was excellent,Both in sales and handover"
"Dear Dominic & co thank you so much for your 1st class service, you all made us feel special at all times. Please pass on our thanks and appreciation for all you guys have done."
"We have just purchased our first Motorhome from Choose Leisure and the service which we received from Joe and Wayne the salesman was truly outstanding.From the moment we dealt with the team, their non pressured sales talk and knowledge was so refreshing in this day and age.The whole team are knowledgeable and you get the feeling you are dealing with a really well run organisation lead by Paul the owner.He was a good business man who struck a deal with us on a Autotracker EKS ...he came down we went up in our price..so we were all happy...thats the way to do good business how wonderfully refreshing in this day and age to meet intelligent staff who went to school more than one day a week.?We paid a deposit after taking our time on choosing the right van(very important)returned as we got the feeling we were dealing with an outstanding family firm d collected the motorhome 10 days later after.It was ready for us on the date and time arranged, cleaned to a high standard inside and out, and we had 2 hours of expect knowledge about the van by Steve whose company it was a pleasure to be in.Paul is the captain of a very well run ship and all the crew go out of their way to help you no wonder they are such a successful outfit and why we Choose Leisure.Unfortunately within a day or two of purchasing the treasured Motorhome a van hit our drivers side door mirror without stopping...my husband rang Choose Leisure and spoke to Martin and Charlie who within minutes had returned our cal ..ordered the part and is being fitted tomorrow ,hows that for after sales service also.We were very concerned about it being repaired as we were booked to go away on P.O. Ferry to France within two days of accident, and thought we would have to cancel...how relieved were we .A HUGE thank you to ALL at Choose Leisure .Great service superb staff."
UPDATE:
"Just an update on this amazing family run business from yesterday and our Autotrail EKS . Where do you get such superb service these days AFTER they have taken your money...Choose Leisure of course...As stated yesterday the part was ordered, and an update given the following day by Charlie stating the part wain and ready to fit....this is less than 24hours after our wing mirror was broken.We cannot thank this team enough as we were leaving for France and Spain on Monday and would have had to cancel our trip if not for these guys.Huge thanks to them and garage guy(sorry did not get your name)for fitting so quickly and for taking such trouble to help us both before sale and after sales service.Forgot to mention lovely ladies on phone who were a pleasure to deal with."
"Very efficient & helpful transaction from Dominic & the team. A hassle free way to sell your motorhome or caravan. Thank you"
"Here we are on the Queen's birthday collecting our motorhome! Joe the salesman has been straightforward and helpful since our first meeting with him. The motorhome was ready on time and in excellent condition. The handover man, Steve was so very helpful. All in all we are very satisfied with the care and attention and service we have received. Thanks to all concerned not least to Paul the owner of Choose Leisure."
"A good family business offering a FAIR deal and excellent service. I used Choose Leisure to buy my second Auto-Sleepers Nuevo EK. I made their aqua intend at the NEC last October and was impressed with their low pressure approach to prospective customers( although I think The Nuevo EK sells itself). After a couple of coffees and a little gentle negotiation we struck a deal which I considered to be fair to me and worthwhile to the dealer, I paid my deposit, signed up and waited patiently for March 2016. I was kept informed at all stages of my vans build and checks and double checks were made on all of my personalisations. When the van was received from the factory I was invited to make a pre handover inspection, and thus ensure a smooth and faultless handover, everything was great.i finalised a couple of modifications with John the in house cabinet maker / carpenter. I picked up my van on 2nd of March, although this was my second Nuevo EK I was given a very thorough and detailed handover by Steve. And off I drove 100% delighted with my new Auto-Sleeper and the personal, and professional service I received from Choose Leisure. My special thanks to Martin, Steve and John whom I had direct contact with and also to Auto-Sleepers for going that extra distance to satisfy my wishes, in my opinion the best of British motorhome manufacturers. On my first trip away the cooker ignition developed a minor intermittent fault, as I was in Kent I rang Choose Leisure, I was fitted in that day, my fault was rectified and I was on my way again in 45 minutes. Thank you Choose Leisure for a friendly, fair and personal experience, so much better than the multi branched companies where you are just another order number."