We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
"We bought our latest Motorhome from Choose Leisure and can easily say this has been the most pleasant, professional and easy transaction. Everyone you deal with finds nothing too much trouble and are always willing to help if able. Of course a special mention goes from us to Martin who made the whole thing a real pleasure. Most will have owned a Motorhome previously, but will benefit from the handover provided by Choose Leisure. We were fortunate to receive this from Peter who certainly knew his stuff and imparted information in a professional and courteous manner. Watch out for those one liners. Brilliant!"
"We bought a new Auto-Sleeper Burford Duo from Choose Leisure a few months ago. The process couldn't have gone any smoother and the vast experience of the staff was evident every step of the way. We had first class advice during the ordering process and any requests the team were most happy to help with. The hand over of the camper was most expertly handled and extensive, everything was covered. We first met Choose Leisure at the show at the NEC and our relationship during the purchase was excellent. The workshop guys have been most happy to answer any technical questions we've had and assist us since taking delivery of the camper (including Steve who fitted the satellite system). If you are thinking of buying a motorhome this is the company we would recommend to anyone."
"Last summer we decided to move from a caravan to a motorhome, then spent months searching for the perfect layout. We visited lots of motorhome dealers but kept coming back to Choose Leisure. On each occasion the team was really helpful and happily answered our many questions. Finally in April we found the one we wanted. Dominic and the team couldn't have been more helpful. We picked the motorhome up last week and Steve spent at least 2 hours going through everything, making sure we were happy with how it all worked. They were all absolutely brilliant, including the girls on the phones. We even had a call yesterday from Mollie to make sure everything was OK with the motorhome. Thank you to everyone at Choose Leisure."
"We have just purchased a Autoquest 145 and can only congratulate Choose Leisure on a great customer experience we visited a few times prior to buying and found everyone helpful and knowledgeable. Martin was extremely helpful and guided us from start to finish and nothing was too much trouble. As new motorhomers we found the induction with Steve most helpful and instructive. With all questions answered. Thanks for all the help and guidance and we would not hesitate to recommend you."
"I bought motorhome from choice very happy with service and just as happy with the ease of selling too. Pain free hassle free, good support all the way"
"This was our first motorhome, we have been looking around for the past six months with the intention of buying in the spring, with such a huge investment we wanted to make sure that we chose the right layout and size van that we wanted. On our first visit at Choose Leisure we were greeted by Wayne on explaining that we were new to motor homing, we sat in one of the vans and Wayne spent about a half an hour going through everything with us it was a real help, We found that on subsequent visits that no one was pushy and was always there to answer any of our questions. The way we were treated as customers I would definitely recommend Choose Leisure to anyone, Thanks to Wayne, Martin, Dominic and Steve who spent a good two hours going through our new van with us."
"Superb service from our first visit to going on to purchase. we were never hassled but helped whenever we needed it. we were free to look over whenever we wanted. once our decision was made, Martin, Dominic and Steve were there to guide us through and made us feel very welcome. Steve gave us a very useful guide before our "taking off" and we have been told if we have any problems at all just to ring. What more could you want? A very special thank you to Molly, who very kindly kept our "Reserved" notice and framed it for us. such a little thing, but such a big joy to receive. We thoroughly enjoyed our first weekend and feel confident that we have made the right choice. Many thanks to all."
"Having had a not very successful knee replacement, my husband swopped our Auto Sleeper Sigma for an AS automatic Suffolk on a Mercedes base. We were quite satisfied with this one. However, we went to the Caravan and Camping Show at the NEC and started our visit at the Auto Sleeper stand , just out of curiosity! My husband, being 6ft 4in, was surprised to find that he had found a bed that he could stretch out on in a motor home on another Mercedes base. Then we met Dominic who was very patient with us as we spent the remainder of the day trying to decide whether to go ahead with the purchase of a motorhome we hadn't meant to buy but which we really liked. Thanks to the generosity of Choose Leisure and to the under standing shown to us, we did purchase an AS Malvern . We have had our first outing in it and really love the comfort and roominess of the van. Many thanks for all the trouble you took to explain every thing to us. It was a pleasure to do business with you all."
"We purchased our new Nuevo June last year. We have been very happy with the service we received and being new to motorhome holidays we are so pleased we went to Choose Leisure. Our questions were answered and at no time did we feel pressured to buy. We have been back twice for minor faults which were resolved without hesitation."
"We used Choose Leisure's brokerage service to sell our motorhome and what an excellent service it was! An initial phone conversation with Dominic confirmed his interest and we made an appointment to see him with the motorhome. Dominic carried out an inspection with a Choose Leisure technician, we agreed a price and signed the necessary paperwork. The motorhome sold quite quickly and our agreed price was achieved. Communication with Dominic and then Caroline and Jenny was excellent throughout and the money arrived in our bank account on the day it was promised. An excellent service and thoroughly recommended! Thank you Choose Leisure."
"Recently bought new van and can't praise the staff high enough, they were all excellent. We live in Cumbria and drove down to Kent to collect our new pride and joy and we were very impressed by the sheer friendliness and efficiency of all the staff. A special thank you must go to Dominic who handled the sale so well, and to Laurie and Peter in the service department, who when we thought we had a technical problem were only too happy to sort our problem. We would highly recommend Choose Leisure to any one who would listen to us!"
"I would like to thank all the team for making the purchase of our Auto sleeper motor, so easy peter made the handover very easy for us.so thank you"
"Over the moon with our Bailey Ranger purchased from Choose Leisure. The whole buying experience was second to none, could not have asked for more. Martin is a credit to Choose Leisure as his customer service has been fantastic throughout the buying and the after sales care. Being new to owning a caravan was made easy due to Martin's attention to detail in making sure we had everything we needed including arranging delivery that fitted in with us plus giving full instruction and help on using the caravan. Thank you so much Martin your a star and thank you Choose Leisure!"
"There is little trust to be had in this world at the moment and I have to say I was somewhat apprehensive to sell my motorhome through a brokerage sale. However, the staff at Choose Leisure have been marvellous keeping me constantly informed of the progress of the sale. I would recommend 'Choose Leisure' to anyone who does not want the hassle of selling their van privately."
"Great people to deal with, was really easy way of selling our caravan, highly recommended."
"We picked up our campervan today, after being taken ill at start of week when we were due to collect it on the Tuesday, my husband phoned to say that we were unable to collect, there was no problems at all, and asked how I was as soon as we did go to collect the van on the Friday. We must say the service we were given by Martin and Steve today, was first class. No problem at all, and things we did not know about the van - Steve showed us how everything worked, nothing was any trouble for these guys. Our thanks to both of them, as well as all the friendly advice given to see us on our way. Only brought it back this afternoon, but we are confident that IF we should need help or advice, we have their phone number to hand. Our thanks to all the staff (so friendly) all made us feel welcome and their help was"no trouble" from anyone."
"A big thanks to to Choose Leisure, in particular Martin and Steve. the van was presented in a pristine condition, and was a pleasure to drive the 350 miles home. thanks again."
"Can't believe it's over 3 weeks since we collected our motorhome from you. The time has flown so quickly. We just wanted to reiterate our thanks to you for all your help, patience and understanding. Nothing was too much trouble and you were able to answer all our questions, giving us great confidence. We received the vehicle manual earlier this week which now completes all the documents and paperwork you promised us. The service you provided was excellent, including everything happening at the time you said it would and even arranging our collection from the Travelodge. You and your colleagues made the whole process simple and efficient. The handover demonstration provided us with all the knowledge we needed to test out the various systems since we've been home. We are absolutely thrilled with our purchase and are looking forward to many years of touring."
"We were looking to change from Caravan to Motorhome but could not find anything suitable. We wanted something that could be driven anywhere without the problem of parking while still being big enough to be comfortable. We often popped in to Choose to see what was available as they always seem to have a wide choice, also, their website is always up to date which makes a nice change in comparison to other dealerships. We saw the Globecar Trendscout and immediately decided to buy it. After talking it through with Wayne and Dominic a part exchange deal was agreed and a deposit left. From that point nothing was too much trouble for any of the team from the sales staff to the workshop, they are all very approachable and all questions and requests were met and answered with an attention so rarely available nowadays. If your looking for a Motorhome make Choose your first port of call. We have no hesitation in recommending them for value and peace of mind in what is after all, quite a significant purchase."
"Took Motorhome in for a self-imposed problem with a window catch. Workshop Manager sorted in minutes with no charge. That's service for you."
"We would like to thank Choose Leisure and in particular Dominic for being so helpful in the purchase of our first motorhome. The team made us feel confident that we had made a good choice and we have been very satisfied with the motorhome. Dominic made the transaction run smoothly and since we took ownership has been committed to helping us with any issues we have had in operating the van. I would not hesitate in recommending Choose Leisure for anyone wanting to acquire a motorhome. They provide an excellent service."
"This is my first purchase of a motorhome and Choose Leisure where wonderful especially Martin for his patience and help while I tried to make up my mind and finally pluck up the courage to buy a motorhome, including driving it to my home to make sure it fitted on the drive. I am very happy with "DIXIE" as she is called and waiting for my first big adventure. I did a trial run for 2 nights and all went well. I have been back since I purchased her and the staff are always very helpful even with the most simple inquiries. I hope to keep her for many years and if I want to upgrade in the future I would not hesitate to return and buy another from them."
"In 2009 we bought and sold a motorhome at Choose Leisure and we're happy in 2014 to return and sell our motorhome and purchase a caravan. We have been very happy with the service we have received and can recommend this company."
"We would like to thank Paul and his team for all their help on the purchase of our Auto-Sleeper Nuevo. Nothing was too much trouble for them everything they said they would do they did. They kept us informed throughout our purchase. The handover procedure was very precise and no details left out. We are very pleased with our motor home and would recommend Choose Leisure without hesitation."