We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
Glenn & Sarah, Kent (Elddis Autoquest 155)
"We finally took the plunge and bought from the choose leisure team at Canterbury and yes a great team they were , no sales patter , just honest business with great customer care from start to finish, was no pressure from the team as it was a big commitment for the wife and I to purchase, I would definitely 100% recommend CL and thanks again we love our new holiday on wheels, we looked around the county and these were the most helpful in our journey, regards Glenn and sarah."
Patrick, Kent (Bailey Autograph 79-4)
"After visiting choose leisure on several occasions over the past twelve months we finally decided on the bailey autograph 79-4 we was given a good price for our bailey approach autograph 740 a much better price than any other dealer Carla who we dealt with was first class nothing was to much trouble unlike other salesmen we have spoken to at other dealerships next day we took our motor home out had a couple of miscellaneous teething problems The after sales service was brilliant one phone call to choose leisure and the problems were sorted straightaway we would not hesitate to recommend choose leisure if you are contemplating on buying a new or second hand motor home we will definitely use them again service is exceptional"
Lily, Kent (Hymer B614 CL)
"We would like to express our great thanks and gratitude to Dominic, Charlie, Johnathan, Charlotte and Derek at Choose Leisure. This is the second motorhome that we have bought from Dominic and a nicer person you couldn't wish to deal with. Despite some issues with some work that we agreed should be carried out he was thoroughly supportive and ensured the work was done to our satisfaction. In addition they remain a supportive company ensuring that help and guidance and work required is also done to an excellent standard after sales. We have no hesitation in recommending the team at Choose Leisure and in particular Dominic the General Manager if you wish to broker, part exchange or buy a Motorhome."
Alan, Kent (Swift Sundance 590 RS)
"(Swift Sundance) After many months of trailing around Motorhome showrooms, this was far the best, such fantastic service, you are free look around in a relaxed and non pushy environment, but Jonathon was there in the background ready to help with any questions, (and coffee) and then when we found the one we want to purchase, it was a very smooth and easy transaction, when we arrived to collect our new pride and joy Steve showed us everything we needed to know about the motorhome very in depth and knowledgeable before handing over the keys, and the final paperwork by Jason, all went smoothly, a big huge thankyou to the all staff and if we ever decided to upgrade we will be back.... would recommended 100%."
Tony, Kent (Auto-Sleeper Burford Duo)
"Second motor home purchased from choose leisure a very professional team looked after from the time we arrived until we drove away . Thanks to Dom Jason and Steve for the hand over Thanks Tony"
Nigel, Swansea (Bailey Advance 662)
"We both wanted to thank all the staff at Choose Leisure for the excellent service and comprehensive handover we experienced during the purchase of our first Motorhome. From initial contact to the time we drove out of the showroom, the service was first class. Very friendly and experienced staff with excellent knowledge of the products they sell. As mentioned in several other reviews, we can confirm the handover was very comprehensive and took in excess of 3 hours. That said, I am sure we have forgotten a few things so you can expect a phone call at some point Steve ;-) We are delighted with our new Motorhome and hopefully this is just the start of our adventures ‘on the road’. Should the need arise and we decide to upgrade, upsize or whatever in the future we will have no hesitation in returning to this fantastic dealership to secure our next purchase. Thanks again to all."
Graham, Lanark, Scotland (Autosleeper Amethyst)
"Apologies for the delay in posting this review we have been busy clocking up miles and memories in our new (to us) motorhome. We found Choose Leisure while doing an internet search for a monocoque style motorhome to replace our trusted tent of many many year and add a bit of luxury to our love of camping. Choose Leisure had one that looked promising but it was quite a distance to travel and did we want to buy our first motorhome from a dealer so far away?. After making our initial contact and talking with Jonathan we decided to to go back online and check out feedback on the company read some reviews etc which to be honest i am always rather sceptical about! all seemed good so we phoned jonathan again with a long list of questions which he patiently and knowledgeably answered saying if we liked the van and decided to buy then they would book us onto a local site to make sure all was ok before travelling home.So off we went thinking worst case scenario was a lovely break in Canterbury. What a lovely surprise it was to be met by such a friendly non-pushy professional team who allowed us all the time we wanted to pour over the van ourselves then were close at hand to answer our questions and talk sensibly about any alterations upgrades and minor repairs to make the van the one for us. We were again given space to discuss privately what was , in effect, a large purchase for us. All i can do at this point is echo the many genuine and well deserved praises heaped upon them in fore mentioned reviews which now from personal experience i fully understand and concur with. The whole team led by Dominic were to a person excellent in dealing with us from start to finish and were there at the end of the phone after purchace when i inevitably forgot something even after an informative and entertaining 3hr handover! Many thanks to all at Choose Leisure for giving us such a good experience to start our new journey with our lovely motorhome."
Rick, Kent (McLouis Fusion 379)
"We found all the staff to be very friendly and helpful, we picked our new motorhome up on Sunday, we arrived at 1pm and was offered a perfectly made burger. We then got taken to out new motorhome by Mark who made the handover seem very easy. After the handover we did the final bit of paperwork that the other Mark had already for us. It was all done very quickly but very thoroughly and professionally. My self and my wife Sharon would like to thank the team at Choose leisure for making our experience very enjoyable."
Jason, Kent (Winnipeg Lakes)
"found the staff to be very helpful, polite and welcoming. no pushy salesmen here you are left to look around at your leisure but staff on hand to offer advice. myself and family found the whole experience pleasing and trouble free from walking around to collecting our first motorhome. I would 100% recommend this company and intend to use again in the future. ."
Adrian, Kent (Auto-Sleeper Nuevo)
"I write to thank all of you for the time and effort put into the preparation of our motor caravan. It is quite transformed from when we first saw it and the attention to detail is commendable. The bottles are of course a bonus although I do feel a micro tad guilty about the second one; not enough though I fear to stop it being opened. Please in particular convey my thanks to the chaps in the workshop, it could not have been very pleasant working in the heat. You had better say thank you to the boss as well I suppose. We are off to Inverness on the sleeper this evening for a long weekend so you can be sure that you will not be troubled by me for a while! Thank you"
Mrs Wright, Kent (Auto-Sleepers Fairford)
"Wow! We have just become the very proud owners of a Peugeot, Autosleeper, Fairford van. Chooseleisure have been wonderful, they have shown us around numerous Motorhomes until we found the one we wanted, they were very patient as we sorted out our finances to pay and Jonathan kept us reliably informed of what was happening. But today was absolutely fantastic, when picking up our van ‘Super Steve’ took us around, he showed us everything we could possibly want to know about our Motorhome, he was knowledgeable, patient and entertaining and made us feel really valued. We would like to say a huge thank you to all the team at Chooseleisure and would definitely unreservedly recommend them."
Kim, Kent (Bailey Advance 76-2)
"We haven't looked back since buying our 'Dream Machine - Dora The Explorer!' from the wonderful team at Choose Leisure! Our beautiful motorhome has given us a new lease of life and adventure! Very smooth, no pressure purchase with a fun, informative handover! During our first couple of weeks of ownership, we had to call Choose Leisure for advice on a few aspects of our new home on wheels and the technical department were always very happy to help. Thank you Choose Leisure! Keep on truckin'!!"
Michael, Kent (Auto-Sleepers Symbol)
"I don’t normally write reviews but have to say what a great company to purchase a camper or motorhome from, I just happened to go there to have a look at secondhand motorhomes but time away with a brand-new one, that says it all, all of the staff are so friendly and helpful, the show room and outside areas are the best, a guy called Jonathan dealt with everything, I could not fault anything, great company and would not hesitate buying from them again, thanks again Choose Leisure"
Steve & Claire, West Midlands, Part 2 (Auto-Sleepers Bourton)
"What a Fantastic company - Part 2 We ordered a Bourton at the Motorhome and Caravan Show in October last Year as we were so impressed by the Choose Leisure Team. Last month we got to go and pick it up. We made the 4 hour drive from Dudley to Canterbury in extrememly hot weather and we were greeted with cold drinks and much appreciated Magnum Ice-creams! We were then driven round to our lovely new Motorhome for our handover with Steve, who made the whole experience a real pleasure. He didnt blind us with science, but instead made sure we understood every part of our new Bourton. Jonathan then completed all the paperwork with us, he has been amazing from start to finish and was the reason we decided to go with Choose Leisure in the first place. We would also like to thank Elliot for his fantastic knowledge regarding finance and his patience with our last minute questions! Dom has also been a major part in making sure everything has ran smoothly for us, nothing was too much trouble. The call from Paul also was an amazing personal touch too. So with everything completed we then headed to the local campsite (which Chose Leisure had thoughtfully booked and paid for along with a lovely bottle of champagne!). The stop over is such a great idea as it meant we could try everything out before heading home. There were a few minor teething problems which were corrected the next day when we returned to Choose Leisure. We were also fortunate enough to sample a lovely burger from the BBQ they had laid on for anyone visiting the showroom that day, which was washed down with a cold beer. So to round up our experience we would just like to say Choose Leisure stand head and shoulders above everyone else, their amazing staff and attention to detail are the reason we feel that they have perfected the art of Customer Service! A big thank you to Paul"
Mr Wilsher, Surrey (McLouis Fusion 367)
"What a lovely experience dealing with all the staff but especially Dominic who kept me informed of all the issues with the DVLA which were beyond his control. Even when he was absent Susan was aware of the on going delay and was chasing up the DVLA only behalf. We purchased a new Fusion 367 and our initial viewing was assisted by Charlotte who was informative and knowledgable and the vehicle sold itself to us. During this period previous customers who had bought a Fusion made very favourable comments on the staff all being very professional but with an emphisis on a family friendly independent enterprise, not a big coglomerate corporation. We travelled from Surrey to Kent to make this purchase. On handover Jason, Mark and Dominic were on hand to answer my questions. Mark conducted a professional handover showing the nuances of the motorhome. It was only at the conclusion that he told us he was a new member of staff which surprised me as they all seem like one big happy family. Despite some teething (which I fully expected) troubles the staff went the extra mile to ensure that I was able to enjoy my new purchase. The technical staff Tony and espicially Simon adjusted the small gremlins with added humour. I found the fact that there was a technical available over both days of the weekend just re-emphised what care the whole staff have. I apologise for not being able to name all the staff that I came into contact with but they all deserve a mention. One of them spent some time on the internet (he will know who he is) researching a question I posed and both learnt something new. I can recommend Choose Leisure as an example of how a business should be conducted and look forward to reacquainting myself with them all when I next return for service and the purchase of any accessories. A five star experience."
Kim & Richard, Kent (Auto-Sleepers Symbol Plus)
"Dear Choose Leisure Team,
We feel truly compelled to let you and other potential customers know how pleased we have been with the service that you've provided. As newbies to the Campervan scene we were a little apprehensive about who best to approach about this major purchase. Camping & Caravanning Club accreditations and positive reviews on Google are great but realistically we didn't really know Choose Leisure from any of the other dealers in the area. We know now that we need not have worried. We thank Jonathan and Dominic for their patience in dealing with our numerous questions and for putting a deal together that was acceptable to us all. We thank Steve for his educational and entertaining 3 hour handover and for giving us the assurance that we can always call him if we have questions in the future. We thank Stuart and Charlie for their sterling customer service and for going over and above to resolve the inevitable new camper snags that we experienced on our recent holiday. We thank everyone for their fine hospitality (countless offers of Tea/Coffee/Ice cream/Champagne/Biscuits and a chauffeur service to/from Canterbury), the courtesy calls to let us know that funds have been received and the gesture of expensed local campsite stays. It's clear that this organisation is truly customer focused and we thank you for making our purchase a positive experience. You have surpassed our expectations.
All the best,
Kim & Richard"
Mr Curtis, Worcester (Auto-Sleepers Broadway FB)
"I have recently purchased a Peugeot Broadway fb and I would like to say the service from sales contacts and after sale service is exceptional An excellent company to buy from quality and service is excellent would well recommend"
Martin, Essex (Elddis Firestorm 140)
"We felt we were treated with the upmost respect ,all the staff are professional and nothing was to much trouble . i wll definitely recommend choose leisure to my friends. wonderful experience."
Paul, Kent (Camperman VW Conversation)
"I recently bought a VW Campervan. The process was smooth and professional. I found the staff and management to be friendly and customer focused. On handover day I was collected from the rail station and when I arrived at the venue where Steve explained the various functions on the van. This included supplying an electric hook up cable, passenger and driver floor mats and a gas bottle. The sales person, Charlotte, was very professional which helped in the smooth sales process which included completion of the DVLA change of keeper and the VEL (the cost of the VEL falls to the customer). Would I do business again with Choose Lesiure, absolutely. Well done."
Stuart and Tracy, Kent (Bailey Autograph 745)
"This is our 2nd motorhome purchase from Choose Leisure. It is nice to be able to look around d all the motorhomes without being pressured, but staff are on hand to answer any questions you may have. The sales team are always helpful and friendly and when we collected our motorhome the handover and explanation of how things worked etc. was fantastic. Unfortunately on collection day the dvla website was down and Sue in the admin team assisted before and after collection. So a special thanks to her. Since collection we had a minor problem when we rang we were told to bring it straight over and it was fixed free within 15 minutes. Thanks to you all. Stuart, Tracy (and Jake the dog who liked the free water and biscuits)"
Mr Gawler, Kent (Auto-Sleepers Warwick Duo)
"All staff kind and courteous we did not feel pressurised in any way. Extremely knowledgable brilliant hand over. Thanks Steve"
Duncan, Cambridgeshire (Bailey Autograph 79-4)
"WOW...what a lovely experience it was dealing with Choose Leisure. Professional, helpful and wonderfully friendly. Carla was who we dealt with from the NEC Show to collection last week and she made every step so simple and easy (thanks Carla!). Wouldn't hesitate to recommended Choose Leisure. Thanks again to everyone involved and best wishes, Duncan (and his Dad, Jan and Lucy!)"
Terry, Kent (Brokerage Customer)
"The Service that I received was first class from 1st enquiring about selling my Motorhome to the sale which took 3 days. The whole process took one week. More than happy Thanks everyone at Choose Leisure"
Charles & Carol, West Yorkshire (Auto-Sleepers Winchcombe)
"We picked up our new Winchcome Motorhome on Wednesday. There were a couple of issues to resolve before we drove the M1 home, which was a dream journey!! All our experience with Choose Leisure has been outstanding. It would be impossible to name individuals as we have had nothing but excellent attention from all. Any problems have been dealt with and rectified swiftly. Many many thanks."