We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
"We are thrilled with our new Motorhome and would like to thank Jonathan and the team at Choose Leisure for making it a pleasurable experience. Well done guys and girls."
"A big thank you to Jonathan and team we only went in to look and came away buying a VW campervan which is absolutely brilliant. There was no pressure just a lot of good advice what would suit us. Also a big thank you for Steve for his patience when demonstrating our campervan. We picked it up on Friday 25th of May and went away for the weekend and Jonathan everything you said was true. I would definitely recommend Choose Leisure it is how a business should be run honest, again a big thank you Jonathan."
"We Bought our Marquis Majestic 120 from Choose Leisure a couple of weeks ago and the experience was just superb, after visiting a few dealer around Kent these guys and girls made our visit a very relaxed and helpful one. No pushy sales people, they are there when you need a hand, and even supplied us with a it of lunch as we had spent so much time looking over varius layouts. After finally finding the Motorhome that suited us were taken by Charlotte to the office where everything was explained in detail. Not had so much fun spending over £40k in a long time...Thank you to the team at Choose Leisure for helping us decide, and a big thank you to Steve for taking lots of time with us on the handover, he made our life much easier understanding the technology and basis functions of the Motorhome ...Top Job..."
"Just like to say a big Thankyou to Paul Dominic and Charlie for the good service we had when we had a problem, rare that you get such good after service, many thanks oh and Richard who delivered it back 5o our home"
"Purchased a Bailey 745 in November 2017 & parked it up for the winter. On preparing it for it's first outing we found that we had a problem with the water not coming through so called the service dept but despite 2 attempts to sort it out over the phone still nothing. Took the vehicle back to Choose Leisure the next day & was sorted within 2 hours, new diaphgram fitted to the water pump. FIRST CLASS CUSTOMER SERVICE. I cannot recommend these people highly enough, especially Jonathon the technician who dealt with the problem. Brilliant service!!!!"
"Took my motorhome in for its mot and service, and was given first class service , I was kept up to date with any faults found .if you want a one stop shop for service and repairs at competitive prices then this is the place to choose"
"I called in 7th Match 2018 with a minor fuse problem I could not use Tom Tom in cigarette lighter, within 20 minutes a friendly man from service had fixed the problem with a new fuse. I was given a cup of tea and biscuit and went on my way. How fantastic was that? Not turned away for such a minor item I did not even buy the Motor home from them. A 5 star service."
"Purchased a autoquest 155 a month ago,I was pleasantly surprised by the standard of customer service I received from choose leisure.It is wonderful that they do not give you the hard sell, they have the patience to explain to you every little detail on how your purchase works/operates etc together with a excellent after sales back up.I am extremely pleased with my motorhome am currently touring Wales and the west country and are now comfortable in driving a large vehicle and will be in Spain next week.l can see why the Camping and Caravaning club have Choose Leisure as a recommended dealer l as a individual can't praise them enough.Ta"
"Many thanks to all at Choose Leisure for our recent purchase of an Auto-sleeper Nuevo. All staff being very friendly and professional all the way through the buying and delivery process finishing with a great handover by Steve. Nothing too much trouble."
"A lovely quick visit, a cup of coffee and mince pie with the team at Choose Leisure, there is no I in team they all pull together and giving a brilliant experience to whoever calls in. Happy Christmas to you all and thanks for being just about the best"
"All the staff at Choose leisure are very professional and friendly, from the start of us just looking around to part exchanging and purchasing a new motorhome, nothing was too much trouble for Jonathan, the whole process including the handover by Steve was superb."
"Have just collected our 1st motorhome Auto Sleeper Nuevo. We cannot praise Choose Leisure highly enough. Although not new to camping we are new to motorhomes. Jonathan is the most friendly, knowledgable and professional person you could wish to meet.From the minute we arrived on site his support and guidance was second to none. Nothing was to much trouble and the whole procedure was a very relaxing and pleasurable experience.Thank you Jonathan. On collection day Steve was there ready to try and educate us novices in the ways of our home from home. How friendly knowledgeable and patient we might add.No rushing us a really lovely guy. All in all the Choose Leisure team rightly deserve the accolades they have received and we will definitely recommend Choose Leisure without question.Thank you all again. We are so looking forward to new horizon's with a renewed confidence. With so much appreciation and best wishes."
"Just picked up our new Auto-Sleeper Burford, and as usual the Choose Leisure team (Dom, Joe, Charlie, Sue and Steve) made the handover a pleasure - we had plenty of time to become familiar with the changes from our 2-year old Auto-Sleeper, and we were able to discuss the best method of mounting the TV which they fitted while we were there. Great service."
"Again, it has been a pleasurable experience dealing with the team at Choose Leisure, efficient friendly and above all honest people. This is our second MH from them and we are loving it. Thanks Guys and Gals."
"I have just come to the end of my second year of ownership of the brilliantly outstanding Auto-Sleepers Nuevo EK, during this time I have been for very minor service problems three times (Dodgy switch, reverse camera, all component failures, never due to poor design or workmanship) On each and every occasion I have had the highest level of after sales service ever experienced, Charlie the service manager is a diamond, always fits me in during one of my frequent trips to Folkestone so as to not inconvenience me, as it's an Auto-Sleeper parts are obtained from the factory with the minimum of delay, so much better than trying to get parts from Valencia or Croatia etc and if, heaven forbid you are unfortunate enough to be involved in an accident your vehicle can be returned to and repaired at the Auto-Sleepers factory with the minimum of fuss. Would I buy Auto-Sleepers again?? Would I use Choose Leisure again?? You can be absolutely sure I would!!! You can keep your massive multiple dealers, jacks of all brands, masters of none. In my opinion a family run specialist company such as Choose Leisure jus can't be bettered. Thank you all."
"Karen and I would like to thank Jo and all at Choose Leisure that made the purchase of our brand new Bailey Autograpsh a most pleasurable experience. Their customer service is 2nd to none and the handover was very thorough in deed!"
"we made a decision to come down to Canterbury from Walsll West Midlands to buy our Romahome the presentation of the vehicle was second to none, our thanks to Martin, Steve, and other staff who made the handover smoothly"
"Thanks again to Choose Leisure team, our second motor home from them. Even though we live at Heysham, north lancs, the deal and service we receive is second to none, thanks to all , well worth the journey down, to Jonathan, Joe , Martin, Dominic, and the best handover guy Steve."
"My wife and I recently purchased a 2011 Auto-Sleeper Symbol from Choose Leisure and found the company and their staff friendly, straight forward and efficient. During the 3 weeks between viewing and collection they carried out a number of small jobs on the van very professionally, the handover was thorough and extremely informative and they did all they could to make the experience enjoyable and stress-free. Highly recommended."
"We bought a 2012 Autotrail atracker RS at Detling Showground, the sales staff were very helpful, thorough and very clear on all aspects of the vehicle we later purchased. When we collected the vehicle we were given a very thorough and comprehensive tour of all of the features and operational do and don'ts by Steve, thank you Steve. The paperwork and legal side of the transaction were taken care of by Jonathon a very professional and helpful chap for who ever nothing was too much trouble. The few phone calls that were made the company whilst waiting for the deal to be completed were dealt with by very helpful and cheery reception staff. Well done Choose Leisure, you have a great team working with you who care very much about their work and how they represent your company. Ten out of Ten."
"Have just bought another one ! This time a superb IH Campervan. Once again a pleasure to do business with Choose Leisure, so thank you all especially Joe (Sales)and Paul (Boss Man).Can only say to anyone thinking of buying that this company is the only one to consider. Independent, but a wide choice of vehicles, and with that personal touch so often found missing nowadays. Happy Bunnies now off on our travels. Thanks again for your courteous service Joe."
"We recently purchased our 3rd motorhome from Choose Leisure. This is the first time we have purchased from them and what a breath of fresh air this experience was. We were welcomed and treated very warmly, which some might say is only to be expected when purchasing an expensive vehicle, however our previous experience with a Sussex rival was no where near as warm and friendly, not to mention efficient. We are looking forward to a long and happy relationship with Choose Leisure. All the staff are very competent and knowledgable. Can't really single out anyone as they were all so pleasant and helpful, but we must say that Steve's handover was so comprehensive we learned things we never knew despite this being out second AS Broadway. Don't think twice about dealing with Choose. Go on, you know you want to!!!"
"A huge big thank you to all the staff at Choose Leisure especially Joe for making my first ever motorhome purchase a delight. There was no hard sell rather the opposite with their friendly but professional approach. Would recommend anyone looking to buy a motorhome that you couldn't find a better company than Choose Leisure. Thank you again everyone especially Joe."
"A huge THANK YOU to everyone at Choose Leisure. We collected our first motorhome from you yesterday and we would like to show are gratitude to all the staff. Everybody was so friendly and helpful, no pushing or hard selling. We said what we were looking for and you all helped us. Our children were also treated as an equal, they seemed as important to the staff as we were. We highly recommend anyone to choose Choose Leisure from beginning to end. We had a trip out for our first night and the children are in love. THANK YOU for making dreams and memories. See you at the Detling show probably. THANK YOU THANK YOU THANK YOU X"