We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
Adrian, Kent (Auto-Sleeper Nuevo)
"I write to thank all of you for the time and effort put into the preparation of our motor caravan. It is quite transformed from when we first saw it and the attention to detail is commendable. The bottles are of course a bonus although I do feel a micro tad guilty about the second one; not enough though I fear to stop it being opened. Please in particular convey my thanks to the chaps in the workshop, it could not have been very pleasant working in the heat. You had better say thank you to the boss as well I suppose. We are off to Inverness on the sleeper this evening for a long weekend so you can be sure that you will not be troubled by me for a while! Thank you"
Mrs Wright, Kent (Auto-Sleepers Fairford)
"Wow! We have just become the very proud owners of a Peugeot, Autosleeper, Fairford van. Chooseleisure have been wonderful, they have shown us around numerous Motorhomes until we found the one we wanted, they were very patient as we sorted out our finances to pay and Jonathan kept us reliably informed of what was happening. But today was absolutely fantastic, when picking up our van ‘Super Steve’ took us around, he showed us everything we could possibly want to know about our Motorhome, he was knowledgeable, patient and entertaining and made us feel really valued. We would like to say a huge thank you to all the team at Chooseleisure and would definitely unreservedly recommend them."
Kim, Kent (Bailey Advance 76-2)
"We haven't looked back since buying our 'Dream Machine - Dora The Explorer!' from the wonderful team at Choose Leisure! Our beautiful motorhome has given us a new lease of life and adventure! Very smooth, no pressure purchase with a fun, informative handover! During our first couple of weeks of ownership, we had to call Choose Leisure for advice on a few aspects of our new home on wheels and the technical department were always very happy to help. Thank you Choose Leisure! Keep on truckin'!!"
Michael, Kent (Auto-Sleepers Symbol)
"I don’t normally write reviews but have to say what a great company to purchase a camper or motorhome from, I just happened to go there to have a look at secondhand motorhomes but time away with a brand-new one, that says it all, all of the staff are so friendly and helpful, the show room and outside areas are the best, a guy called Jonathan dealt with everything, I could not fault anything, great company and would not hesitate buying from them again, thanks again Choose Leisure"
Steve & Claire, West Midlands, Part 2 (Auto-Sleepers Bourton)
"What a Fantastic company - Part 2 We ordered a Bourton at the Motorhome and Caravan Show in October last Year as we were so impressed by the Choose Leisure Team. Last month we got to go and pick it up. We made the 4 hour drive from Dudley to Canterbury in extrememly hot weather and we were greeted with cold drinks and much appreciated Magnum Ice-creams! We were then driven round to our lovely new Motorhome for our handover with Steve, who made the whole experience a real pleasure. He didnt blind us with science, but instead made sure we understood every part of our new Bourton. Jonathan then completed all the paperwork with us, he has been amazing from start to finish and was the reason we decided to go with Choose Leisure in the first place. We would also like to thank Elliot for his fantastic knowledge regarding finance and his patience with our last minute questions! Dom has also been a major part in making sure everything has ran smoothly for us, nothing was too much trouble. The call from Paul also was an amazing personal touch too. So with everything completed we then headed to the local campsite (which Chose Leisure had thoughtfully booked and paid for along with a lovely bottle of champagne!). The stop over is such a great idea as it meant we could try everything out before heading home. There were a few minor teething problems which were corrected the next day when we returned to Choose Leisure. We were also fortunate enough to sample a lovely burger from the BBQ they had laid on for anyone visiting the showroom that day, which was washed down with a cold beer. So to round up our experience we would just like to say Choose Leisure stand head and shoulders above everyone else, their amazing staff and attention to detail are the reason we feel that they have perfected the art of Customer Service! A big thank you to Paul"
Mr Wilsher, Surrey (McLouis Fusion 367)
"What a lovely experience dealing with all the staff but especially Dominic who kept me informed of all the issues with the DVLA which were beyond his control. Even when he was absent Susan was aware of the on going delay and was chasing up the DVLA only behalf. We purchased a new Fusion 367 and our initial viewing was assisted by Charlotte who was informative and knowledgable and the vehicle sold itself to us. During this period previous customers who had bought a Fusion made very favourable comments on the staff all being very professional but with an emphisis on a family friendly independent enterprise, not a big coglomerate corporation. We travelled from Surrey to Kent to make this purchase. On handover Jason, Mark and Dominic were on hand to answer my questions. Mark conducted a professional handover showing the nuances of the motorhome. It was only at the conclusion that he told us he was a new member of staff which surprised me as they all seem like one big happy family. Despite some teething (which I fully expected) troubles the staff went the extra mile to ensure that I was able to enjoy my new purchase. The technical staff Tony and espicially Simon adjusted the small gremlins with added humour. I found the fact that there was a technical available over both days of the weekend just re-emphised what care the whole staff have. I apologise for not being able to name all the staff that I came into contact with but they all deserve a mention. One of them spent some time on the internet (he will know who he is) researching a question I posed and both learnt something new. I can recommend Choose Leisure as an example of how a business should be conducted and look forward to reacquainting myself with them all when I next return for service and the purchase of any accessories. A five star experience."
Kim & Richard, Kent (Auto-Sleepers Symbol Plus)
"Dear Choose Leisure Team,
We feel truly compelled to let you and other potential customers know how pleased we have been with the service that you've provided. As newbies to the Campervan scene we were a little apprehensive about who best to approach about this major purchase. Camping & Caravanning Club accreditations and positive reviews on Google are great but realistically we didn't really know Choose Leisure from any of the other dealers in the area. We know now that we need not have worried. We thank Jonathan and Dominic for their patience in dealing with our numerous questions and for putting a deal together that was acceptable to us all. We thank Steve for his educational and entertaining 3 hour handover and for giving us the assurance that we can always call him if we have questions in the future. We thank Stuart and Charlie for their sterling customer service and for going over and above to resolve the inevitable new camper snags that we experienced on our recent holiday. We thank everyone for their fine hospitality (countless offers of Tea/Coffee/Ice cream/Champagne/Biscuits and a chauffeur service to/from Canterbury), the courtesy calls to let us know that funds have been received and the gesture of expensed local campsite stays. It's clear that this organisation is truly customer focused and we thank you for making our purchase a positive experience. You have surpassed our expectations.
All the best,
Kim & Richard"
Mr Curtis, Worcester (Auto-Sleepers Broadway FB)
"I have recently purchased a Peugeot Broadway fb and I would like to say the service from sales contacts and after sale service is exceptional An excellent company to buy from quality and service is excellent would well recommend"
Martin, Essex (Elddis Firestorm 140)
"We felt we were treated with the upmost respect ,all the staff are professional and nothing was to much trouble . i wll definitely recommend choose leisure to my friends. wonderful experience."
Paul, Kent (Camperman VW Conversation)
"I recently bought a VW Campervan. The process was smooth and professional. I found the staff and management to be friendly and customer focused. On handover day I was collected from the rail station and when I arrived at the venue where Steve explained the various functions on the van. This included supplying an electric hook up cable, passenger and driver floor mats and a gas bottle. The sales person, Charlotte, was very professional which helped in the smooth sales process which included completion of the DVLA change of keeper and the VEL (the cost of the VEL falls to the customer). Would I do business again with Choose Lesiure, absolutely. Well done."
Stuart and Tracy, Kent (Bailey Autograph 745)
"This is our 2nd motorhome purchase from Choose Leisure. It is nice to be able to look around d all the motorhomes without being pressured, but staff are on hand to answer any questions you may have. The sales team are always helpful and friendly and when we collected our motorhome the handover and explanation of how things worked etc. was fantastic. Unfortunately on collection day the dvla website was down and Sue in the admin team assisted before and after collection. So a special thanks to her. Since collection we had a minor problem when we rang we were told to bring it straight over and it was fixed free within 15 minutes. Thanks to you all. Stuart, Tracy (and Jake the dog who liked the free water and biscuits)"
Mr Gawler, Kent (Auto-Sleepers Warwick Duo)
"All staff kind and courteous we did not feel pressurised in any way. Extremely knowledgable brilliant hand over. Thanks Steve"
Duncan, Cambridgeshire (Bailey Autograph 79-4)
"WOW...what a lovely experience it was dealing with Choose Leisure. Professional, helpful and wonderfully friendly. Carla was who we dealt with from the NEC Show to collection last week and she made every step so simple and easy (thanks Carla!). Wouldn't hesitate to recommended Choose Leisure. Thanks again to everyone involved and best wishes, Duncan (and his Dad, Jan and Lucy!)"
Terry, Kent (Brokerage Customer)
"The Service that I received was first class from 1st enquiring about selling my Motorhome to the sale which took 3 days. The whole process took one week. More than happy Thanks everyone at Choose Leisure"
Charles & Carol, West Yorkshire (Auto-Sleepers Winchcombe)
"We picked up our new Winchcome Motorhome on Wednesday. There were a couple of issues to resolve before we drove the M1 home, which was a dream journey!! All our experience with Choose Leisure has been outstanding. It would be impossible to name individuals as we have had nothing but excellent attention from all. Any problems have been dealt with and rectified swiftly. Many many thanks."
Ron, Kent (Bessacarr E412)
"Purchased a 2017 Bessecarr. I was so impressed by the professionalism and friendliness of sales staff. The handover was not rushed and well explained. The girls on the desk were cheerfull and friendly and made a great coffee. It is the first time that I really felt at ease with such a big purchase. Well done to all at Choose Leisure."
Peter, Kent (LMC Liberty Ti 6900)
"We would like the thank you for fantastic service we received when we purchased our used motorhome. Both Charlotte and Dominic where fantastic nothing was too much trouble, the handover was great and everything was explained in full. Would recommend them for there 5 star service. Thank you all"
Len & Lesley, Moray, Scotland (Auto-Sleepers Broadway EB)
"Choose Leisure have taken customer service to a whole new level of which other dealers could well take note. Their professionalism from the initial sale with Dominic at the NEC last October for a part exchange to the final handover with Jonathan and Steve has been exemplary. As we do not live just down the road (Elgin, Scotland) we were booked into a local site for two nights allowing plenty of time to transfer our 'stuff' from one vehicle to another and given the opportunity to 'live' in it overnight to root out any 'niggles'. These were dealt with competently by Charlie in Service the next day. Dealership highly recommended."
Sally, Surrey (Bessacarr E540)
"Fantastic staff who were very knowledgeable and helpful and a lot of fun. So excited about taking off in my new purchase. Thank you all very much!"
Steve, Kent (Compass Rambler 120)
"Fantastic service from start to finish. Jonathan was great...no hard sell was great to be with/deal with. Nothing was too much trouble and the coffee good too. Steve was patient and very knowledgeable and explained very well how our new pride and joy worked...even if we did forget some things later. All new to us but we felt in great hands and I am confident we could just phone up if we get in trouble or need some sound advice. We can't recommend this company highly enough."
Christine, Birmingham (Swift Bolero 724 FB)
"Travelled to this Lovely Showroom twice in 2 weeks to sell our camper van and to purchase a motor home. On both occasions service was professional, helpful and friendly. Nothing was too much trouble for the staff. Gave us a good fair price for the camper van and delighted with the motorhome we purchased and was immaculately cleaned. Would definitely recommend this dealership and they even threw in a bottle of Prosecco which was appreciated to celebrate our new purchase. Would definitely recommend this company."
Steve & Claire, West Midlands (Auto-Sleepers Bourton)
"What a fantastic company! Amazing Customer Service from start to finish, no pressurised sell, just extremely knowledgeable, friendly and helpful staff. We live in the West Midlands so there are more than a few Motorhome Showrooms that are closer to us that we could have gone to, but it was the excelent Customer Service we recieved from every member of staff along with knowledge and their attention to detail that made us want to go with Choose Leisure when buying our first Motorhome. It is a big financial commitment so we were a bit nervous but we were in very good hands.
The staff are a credit to Choose Leisure. Jonathan put us at ease and answered every question we bombarded him with, there was no hard sell or intimidating hovering. Charlotte went over the paperwork and was really patient and kept us in a much appreciated supply of tea and coffee. Dom made sure we were completely happy with everything and even introduced us to Dave from Autosleeper who was a great help too. We also had the pleasure of meeting the Managing Director Paul who's hands on approach in making sure everything was to our satisfaction was a breath of fresh air. It's easy to see that Paul along with his wife Jenny have made the company what it is today.
We can't wait to collect out Bourton Autosleeper next year and we will be telling everyone who we meet on our travels to head over to Choose Leisure for the best service in the business!"
Alan, Surrey (Brokerage Customer)
"Choose Leisure offered me a fair return on brokerage, It sold within 9 months over a difficult summer season and paid my money promptly Regards Alan"
Lorraine & Chris, Kent (Autocruise Jazz)
"Just want to say a big thank you We purchased our Peugeot autocruise Jazz from you 3 weeks ago and have to say all staff have been great from the time we walked into the site. Very helpful but not pushy and so accommodating that we actually brought one when we were only just looking! we never do things as spontaneous but we felt totally reassured that we knew whatever happened we would be well looked after. From signing the paperwork to picking up the vehicle everybody couldn't have been more friendly and helpful which made the experience a really great one for us both. We are so excited about our adventures to come and will definitely go back if/when we upgrade as I feel sure we are going to love it. We have told all our friends about you guys as they all want one now ! Steve who took us through the handover was great as well. Cant fault a thing. One sad bit of news is that somebody after 3 weeks has keyed our camper both sides and we are devastated to say the least, however, we'll fix it they aren't going to spoil this lovely experience for us. Thanks guys"