We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
"We have received excellent service from thisCompany and have found the staff, particularly Martin in Sales and Peter in the workshop very helpful at all times. We would recommend this firm to all."
"Having been brushed off by another local motorhome dealer who claimed they did not repair La Strada camper vans (the problem was simply a gas strut supporting to drop-down bed needing to be replaced), I contacted Choose Leisure half-expecting a similar response. But the experience could not have been different. From the first phone call to me driving the van home (with fixed bed), everyone I I met - from the ladies in the office to the mechanic - couldn't have been friendlier or more helpful. And the final bill was less than the - already reasonable - estimate; How often does that happen?! Thank you, you have gained a 'regular'!"
"Wonderful service Steve& Martin were so helpful we are so pleased with our caravan! we would have no hesitation recommending them!"
"Great company completely professional in every aspect so simple sold our motorhome in 2 weeks no problems money paid fast a great company thank you Paul Jenny and your team All the best"
"Trading our caravan for a new motor caravan at Choose Leisure was a pleasant experience. Martin, who handled the transaction, was very helpful and friendly and we were happy with the deal we did. Steve, who showed us all the functions of all the equipment and features of the new vehicle, was also very helpful and thorough and answered all our questions with great patience. All in all, a very satisfactory experience."
"I came in last Sunday and acquired about a Kon Tiki motorhome and Martin gave me all the information that made me buy the motorhome he was very professional and no hard selling which made me comfortable and explained all the finance side and what I needed to do and I was very happy with the conduct and was very happy with the service and Steve today who showed me everything I needed to know and answered all my questions and was a great help and said pop back if you need anything he was a pleasure to deal with all in all I would highly recommend there service thanks very much one happy customer"
"This is the first time I have purchased a motorhome through a dealer.I have to say that the after sales service was exceptional.There was a few issues which were sorted with no hassle.I would be very happy to recommend this dealership to anyone and will definitely use again when the time comes.The staff are 100% helpful."
"We only stopped by for a look at your stock, ended up buying a two berth Autocruise with a Peugeot engine.We dealt mainly with Dominic and your handover man, tho we met several others, including Paul. everyone was polite/helpful/always courteous nothing was too much trouble, delighted with everything most of all Dominic we felt we known him years/no pleasure just pleasure."
"I have just sold my motorhome through Choose Leisure's brokerage service and it has been a very positive experience. Paul travelled to my home to collect the van and later that very same day rang me to say it had been sold and a deposit taken! You cannot better that! I am satisfied with the amount I received from the sale and don't honestly believe I could have achieved very much more if I'd sold privately, with all the hassle that would have involved, advertising, viewings etc etc. Do not hesitate to contact Choose if you're considering selling, I can highly recommend their brokerage service."
"Excellent service selling with choose brokerage service. Done and dusted in a month, no hassle"
"Visited first time today , looking for our first motornome . Good layout of vehicles and all open to look round - perfect British way to sell! Found wayne very helpful and good food nibbles to be had too. We will be back soon to purchase it. Good luck with the motorcycling wayne."
"When we decided to sell our much loved campervan we looked at advertising in various magazines. However, we would also have to be in the country to take calls, deliver the van to prospects or invite them home and also have the worry of 'negotiating' a price and getting paid for the vehicle. Libby deserved better and we wanted to get on with our travelling in Europe, so a brokerage deal seemed ideal. We saw an ad for Choose Leisure, telephoned and, in a few days, Paul rang us, we agreed a price and he duly collected Libby. Within three weeks a sale had been made and we received the agreed sum a couple of weeks later. We visited the showroom out of curiosity and were impressed by the team who knew their stock and the camping business. So thank you guys, we were impressed and delighted with the service."
"From the time I entered you establishment I was treated with respect and kindness. Dominic, who greeted me, showed me stock within the budget I had available, pointing out what was suitable and not suitable for a person in my age bracket in a kindly and supportive way. Dominic assured me that should I have any worries he would be available to answer my queries, and was indeed as good as his word, when I arrived one day anxiously saying I realised that I had not driven the vehicle and wanted to be sure that it was within my capabilities, and in a short time he had organised an escorted run up to Chilham and back. On the collection day Dominic had all the necessary paperwork in hand giving me enough of an insight into the vehicle's history, and the sale was smoothly completed. Steve then spent a considerable amount of time patiently and kindly showing both myself and my daughter how everything worked in the ‘camper' department, while we took notes. The final icing on the cake was the gift of a bottle of ‘bubbly' from Dominic
It is now nearly two weeks since my purchase of the motor home, and already I feel that the ‘van' and I are good friends. I cannot say how delighted I am with my purchase and it has received many positive accolades from friends, and it drives well which is the most important thing. I just wanted to say, thank you to you all for your good service and your kindness, I would not hesitate to recommend you to my friends, nor come again should I need another purchase. And as for the ‘bubbly', it sits in the fridge waiting for our holiday in the Isle of Wight, when my daughter and I will drink your joint healths!"
"Thanks for your help with everything and if we ever need another motorhome we know where to go! Please give Paul, Gary, Wayne and all the staff at Choose Leisure our sincere thanks for all they have done for us."
"Paul, Martin and Steve were wonderfully helpful and accommodating when we bought our caravan. They helped and guided us brilliantly and nothing was too much trouble. Steve delivered the caravan to a very rural location and was patience personified. The caravan though secondhand, was in first class condition when it was handed over. We would not hesitate to recommend Choose Leisure to anyone considering a motorhome or caravan"
"We are now the proud owners of a Kensington caravan which is free of all problems ,due to the efforts of all of the you plus the excellent reception and treatment we received at auto sleeper. We cannot speak too highly of all of you, our experiences in the past of the traumas endured on trying to get rectifications done by uncaring retailers and manufacturers beggars belief. Our only regret now is that it is unlikely because of our ages that we shall be able to call upon Choose Leisure to replace our Kensington in the future ,but we are happy that our last caravan purchase has been with your good selves. Good luck and may your success continue."
"We had our roof lights repaired, which was a great quote and excellent job done... we then had full service on van and habitation..again very pleased... we had a bike rack and door lock/handle fitted because we knew it would be done professionally. Jules the receptionist is lovely, very welcoming and remembers us.. Chris who works in the workshop is great too, knows everything about motor homes. Steve and I will always use Choose now because of the personal service and quality of work."
"Having sold my Motor Home under the brokerage system I have to say what a pleasure it was to do business with this company. These days it is so rare to find a company that actually genuinely values the customer. From start to finish they were totally honest with us keeping us informed of any updates and alterations. Our van was professionally advertised on the net covering the whole country. Friendly service a genuine welcome, and always with a smile. Without reservation we wholeheartedly recommend Choose Leisure."
"I am pleased to endorse all these testimonials for Choose Leisure. Paul and the team certainly handled the sale of my motor caravan in a very pleasing, honest and professional manner. Their communication was excellent and they finalised the proceeds from the sale very quickly. Apart from providing a hassle free sale, I also felt very confident throughout the process that my expensive vehicle was safe with a company I could trust. Thank you Choose Leisure and I wish you every success for the future."
"From the Habitation check to our self inflicted electrical problem the service we received was excellent. A special mention to Pete Eddington who went above and beyond in order to solve our problems. He is an asset and a credit to the company."
"My wife and I would like to thank you and all of the staff at Choose Leisure, for the most pleasant, friendly and courteous manner that we were given whilst purchasing a motorhome from you. All of the paperwork was fully explained to us, another person called Peter took us round the motorhome and went through everything concerning the workings and operation of it. The whole experience was an absolute pleasure from start to finish. My wife and I cannot express our feelings and gratitude enough. Please be assured that if we want to change our motorhome, we will come to you. Please use this letter as a reference for anyone who wishes to read it."
"Thank you to all the staff at Choose Leisure. You have taken a lot of weight off our minds with the sale of the motorhome. We always felt safe with you and can only speak highly of you. We wish you all the best for the future."
"I would like to thank you all for your assistance with the sale of my Autotrail Dakota Motorhome at the agreed sum. I would further like to thank you all for your assistance over the last couple of years in the purchase of the said Motorhome and our recent Caravan. I have found everyone at Choose Leisure to be very helpful and professional and would have no problem in recommending your company to anyone wishing to purchase either of these vehicles in future."
"Wayne and Paul, Sharon and I would like to thank you for the kind and professional way you dealt with us when we purchased our swift challenger 540 we both felt relaxed in a friendly atmosphere. I have used Choose Leisure twice and have been pleased both times. We used the swift this weekend and had no problems. Thank you."