We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
Derek, Kent (Auto-Sleepers Broadway FB)
"Took delivery of our new Auto Sleeper Broadway FB Auto on Wednesday. Luxury motorhome, excellent to drive. Elliot and Chloe looked after us so well (of course!) and we met a new star, Mark (II), who took us through the detailed handover points with great skill and humour. Everyone we’ve met at Choose Leisure has been friendly and professional, and the place has a great atmosphere – thoroughly recommended!"
John, East Sussex (Mobilvetta K-Yacht 79)
"Had great service from Charlotte from the sales team in part exchanging our existing motorhome and finding our new one, gave us space to view all the motorhomes with no pressure. Hand over was very good. Dawn did an excellent hand over covering every single item and the paper work was painless dealt with by Jason. Certainly will use again."
Karen, London (Swift Select)
"Excellent service all round! I recently purchased a Fiat Ducato Swift Select camper van and I couldn’t have been happier with the service I received. Elliot (the salesman) was so helpful and informative and,very patiently, spent ages answering all my questions and ensuring I had all the information I needed before purchasing. Dawn was very helpful in showing me around the van and talking through how everything worked and all the ‘do’s and dont’s’. This is the third motorhome/ camper my extended family have bought from Choose Leisure; we wouldn’t go anywhere else!"
Chrissie, Kent (Wellhouse Misano)
"We recently purchased a Ford campervan. The salesman, Elliott, was a very helpful and charming man who showed us round the van. When we returned to pick up the van we were given a demonstration on how everything works by an extremely helpful guy called Mark, couldn’t have been more helpful, thanks for all your tips, and the ride on the buggy! We are Very pleased with the service we received. All the staff couldn’t do enough for us. We are now very happy campers! Thoroughly recommend Choose Leisure."
Alex, Kent (Autocruise Rhythm)
"WOW! Right from the very first casual visit to look at campervans , we were treated like valued customers. Elliot (the salesman) was full of information, but not ‘pushy’ in any way, just really helpful. After completing the purchase, and on picking up the camper, Dawn spent a good two hours showing us how everything worked, I thought that being an experienced camper of many years, that I knew it all, but I learned many tips from Dawn. The whole experience gave the impression of a ‘quality’ business, one that could be trusted. Thank you Elliot and Dawn for making things go so smoothly in the change over."
Julie, Kent (Swift Sundance 580 PR)
"I just purchased a swift sundance 580pr from choose leisure , Elliot the salesman was absolutely brilliant took his time showing us around no pressure at all very understanding of your needs in choosing the right motorhome felt very relaxed and comfortable thank you Elliot for all your time excellent. The handover was done by Dawn very knowledgeable and professional went very smoothly explained how everything works . both Elliot and Dawn was absolutely brilliant fabulous service made you feel very welcome, I highly recommend choose leisure great customer service , Thank you Elliot for finalising everything and for the bubbley I will celebrate on our first trip."
Stan & Julie, Kent (McLouis Fusion 331)
"We have just bought a McLouis 331 from Choose Leisure after listening to our needs Charlotte gave us a full and detailed introduction to the 331 which helped us decide on this model over a used MH. The whole team were a breath of fresh air helping and guiding us through from the purchase to delivery and systems introduction with Mark. Well done CL I would recommend CL if anybody is interested in buying a new or used motorhome"
Hilary, East Sussex (Auto-Sleepers Duetto)
"Buying a campervan from Choose Leisure was a painless and enjoyable experience from first sight on line and a telephone conversation with Jason to viewing and subsequent purchase. The whole "outfit" were welcoming and accommodating on site and the process of handover only two weeks later went smoothly and gave me great confidence in handling the upgrade to so many more facilities. After sales service was also efficient and generously offered. The team left me feeling part of a family to which I can turn for any further advice and assistance. Well done Choose Leisure - I am sure we will all "go far"!! Thank you so much!"
Diana, Kent (Service Customer)
"Bought a Bailey Motorhome from Choose Leisure just over 3 years ago. Had a recent problem with the habitation door. Stewart and Charlie have been extremely helpful in getting it sorted out. The service I received was excellent. I have recommended Choose Leisure to several friends."
Stephen, Kent (Bailey Autograph 794)
"Picked our Bailey autograph 794 up on 26/06/2021 I can’t say enough about these guys from the first viewing with Jason and the handover with mark was first class nothing is to much thankyou for making our first purchase of a motorhome go smoothly and we’re off on our first trip to Cambridgeshire thanks choose leisure"
John, Cheshire (McLouis Fusion 331)
"We had a great experience finally committing to a brand new McLouis Motorhome. Jason, Steve and Chloe were all very helpful throughout out purchase to pickup and handover."
Paul, Kent (Bessacarr E510)
"We purchased a Bessacarr Motorhome E510. Very pleased with the service we received. Staff couldn’t do enough for us. Mark who explained the ins and outs of our motor home was amazing, explaining everything we needed to know as this is our first home. We would recommend you visit Choice leisure if your thinking of purchasing a motorhome."
Philip, Kent (Bailey Adamo 75-4DL)
"I purchased a Bailey motorhome and can thoroughly recommend Choose Leisure as a retailer. Very knowledgeable, accommodating, and a pleasure to work with."
Marilyn, Kent (Auto-Sleepers Broadway EB)
"We have recently part exchanged our old motorhome for an Auto Sleeper. The whole experience for us has been great! Charlotte showed us around several vehicles before we made our final choice. She was highly professional, friendly and very knowledgeable about each vehicle and able to answer every question we asked. Having previously owned a motorhome we were very specific about our requirements and she gently guided us through the process with no pressure to make any speedy decisions. Having chosen the Auto Sleeper we were again expertly guided through the handover by Dawn who also was professional, engaging, informative and knowledgeable. Back home with our new purchase we inevitably had a few questions for Dawn who called us back promptly and answered each one. Overall, we have been very impressed with the professional way Choose Leisure operates. We also very much appreciated the courtesy bottle of bubbles which we shall take with us on our first trip away!"
Trevor, Kent (Bailey Approach 740 SE)
"Purchased a used motorhome, we were greeted and shown all those available, had a very good rundown on each. Then once we had decided on the one we wanted we were treated brilliantly on handover by staff."
Philip, Kent (Auto-Sleepers Nuevo EK TB LP)
"The whole experience of purchasing our new motor was excellent from Elliot the salesman, Dawn with the handover and Charlie who arranged at very quick notice a minor water leak all totally stress free well done to every one at Choose Leisure, a very satisfied customer"
Roy, Kent (Bailey Autograph 69-2)
"Picked up my Autograph 69/2 October 2020 First class Handover. Just leaving on our first long hop only to find habitation door lock failed, rang Stewart in Service Department who gave us immediate assistance and problem was sorted and our journey went ahead as scheduled. Fantastic Service all round. Thank to one and all especially Stewart."
Paul, Kent (Sold Motorhome)
"We had decided to give up our motorhome but was not really looking forward to selling it privately. Within two hours of making a web enquiry Mark had phoned me and we had a chat about the possible value. We arranged an inspection a few days later and we were extremely happy with the price offered and sold it there and then. We were even given a lift home! I can honestly recommend selling your motorhome through Choose Leisure. The price offered was very fair and was in our bank account within minutes of signing on the dotted line! Yes, I suspect we could have got a couple of quid more by selling privately but when you weigh up the issues with having to advertise, the time wasters and then the worry of being scammed with the money transfer it's just not worth the hassle. Thank you Mark and thank you Choose Leisure."
John, Kent (Bailey Approach Advance 635)
"A big thankyou to all at Choose Leisure, very friendly and helpful to us as first time motorhome users. It was lovely being allowed to look around without any pressure, but Jason was on hand to help. At handover we found Mark friendly and very knowledgeable answering all our questions, making it all go very smoothly. Thankyou to Elliot for finalising everything,. Overall a great experience."
Peter (Sold Motorhome)
"Sold my father in laws Bessacarr 510 that unfortunately he couldn’t use any more due to ill health. Mark and his team where very fair, professional and courteous. The money was in my father in laws account before I had even finished my coffee in the show room. I had bought and sold through Choose Leisure myself a few years ago and it was great to see that although they had become a much larger organisation none of the personal service had been compromised. Thanks to !!"
Gary, Kent (Auto-Sleepers Warwick XL)
"Purchased our 2nd Motorhome and can't fault the service. Charlotte is a very knowledgeable salesperson who knows her stuff. She was polite and pleasant to deal with from the viewing through to the sale and handover. A big thanks to Elliott for sorting our a couple of little problems quickly and efficiently and also to Paul who conducted the handover - what a great team. Thank you all"
Graham, Kent (Elddis Majestic 105)
"Fabulous service, made to feel welcome and valued as a customer. Hand over by Dawn who was very knowledgeable helpful and friendly was excellent. Well recommend. Graham & Viv."
Colin & Sue, Kent (Bessacarr E410)
"A very big 'Thank You' to everyone at 'Choose Leisure' who have made our first purchase of a motorhome such a pleasure. Particular thanks must go to Dawn, the lady with the technical know-how and the patience of a saint, her step-by-step instructional gave us the confidence we so needed with this new venture. Of course we must thank Elliot too for it was his guidance and support that inspired us to make a purchase having seen a motorhome that we liked, there was no pressure at all, from anyone, just kindness, support and Elliot's good humour ! By the way, it's nice, these days, to feel that you want to pay compliments for a great experience !"
Ted & Sandy, Kent (Auto-Sleeper Wave)
"Mercedes Wave What a great company to deal with. No pressure selling from Charlotte just friendly expert advice. After we decided to purchase the vehicle we were seen by an equally friendly Elliott who completed all the necessary paperwork .We collected the vehicle a few days later and was given a very comprehensive and expert hand over by Mark (also friendly ) The vehicle had been cleaned to a very high standard . We did have a couple of small issues which were quickly corrected by a (friendly) Charlie and the workshop team at no cost to us. We would recommend Choose Leisure to anybody thinking of purchasing a Motorhome or campervan. What a great team from start to finish. I know from experience that a happy team is carried down from the top. So well done management. By the way Great advert on Smooth Radio!"