We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
"We picked up our motorhome yesterday after months of searching for our ideal van. Choose Leisure throughout the whole process deserve 5 stars. When looking around all the motorhomes they had to offer we were not pestered or pressured into buying anything from the sales team. Elliot was very friendly, good humored and professional from start to finish and a pleasure to do business with. Mark likewise during our handover was superb with his advice and knowledge. Thank you guys for an extremely first class service. Choose Leisure will definitely be seeing us again when we need to upgrade!".
"This being our 5th purchase from choose leisure!...we were not disappointed with the professional service and caring attitudes from members of staff, Particularly , Elliott who brings a smile to one's face, completely professional, and caring..to meet our needs as customers. Our handover was undertaken by Dawn, who again, was fantastic and genuinely caring, in delivering all the information one needs . Thankyou Choose leisure..as always ..its been a pleasure"!
"We recently purchased our second van through Choose Leisure; the first being only a year previous. The first purchase (a year ago) was very easy, pleasurable and with great service. This time round it was again a very pleasurable experience and all the finer details of the part exchange of the old van and the purchase of the new one were handled by Dan (salesman) seamlessly. Dan was so easy to get along with, knowledgeable and nothing was too much trouble. Dan even arranged for the installation of 2 T.V's in the van and even supplied the TV brackets free of charge. On collection day, Dan presented my wife with a bouquet of flowers which was a lovely touch. Talking of hand over day, I feel I should also mention Mark (or lefty loosey righty tighty, as he became known). Mark showed us around the van and explained the heating, water systems and all the other features. Mark is a really nice and knowledgeable guy and his service is invaluable. Choose Leisure has a great stock of vans and their service is first class. I would highly recommend purchasing from them".
"This being our 3rd MH, our experience from purchase to collection 100% best ever. Elliot our salesperson was helpful and entertaining we will enjoy the bottle of bubbles, thank you. On handover Dawn went through all aspects of operation, she certainly knows her MH’s and couldn’t have been more helpful with all our questions. We do have great pleasure in recommending Choose Leisure."
"Thank you Elliot and Dawn for your fantastic service, you were both very helpful and patient with us. After a long search for the right motorhome we have finally found the one and can't wait to take it home. All the best, Mark & Mariska"
"As a caravan user was since 1970 I was unsure about getting a motorhome after arriving Elliot showed us around giving us some help in sorting out was would work for us. As OAP's we needed something simple and easy this we found was still unsure but no pressure was given so went to town for lunch and talk things over, a couple of hours later went back had another look then signed. On hand over day Mark showed us how to operate all the controls and how to put up the extra seats. Took it away local to us for a few nights to get used to everything and yes spent half a hour trying to get water pump to go on had to ring them the female staff had a laugh with the paddy that I was having but they went though the controls with me after that all was well. So to all the staff our thanks for everything before during and after."
"We would like to thank choose leisure for a great experience in the part ex for our motorhome, this is the 3rd one from choose leisure, this is the only motorhome dealer we would ever use. The customer service is the best from the starting of choosing your van till the handover and beyond has the after sales customer service is brilliant. Today we would especially like to thank James for everything he has done for making the purchase so easy and free from worry. We would also like to thank Dawn for a great handover and explaining everything to us so well. A great team effort from you all, and thank you for the lovely hamper. Choose leisure is the best dealership you will find".
"We would like to thank James for all he has done and helping us with trading in our motorhome. This will be our third motorhome from choose leisure, every staff member is so helpful and polite. The after sales customer service is second to none. This is the best place to come if your looking for a motorhome. Thank you choose leisure".
"We have just bought our first motor home, which is exciting and scary all mixed in one. The staff at Choose Leisure were really helpful, particularly Elliot and Dawn. The 2 hour handover was particularly useful and clearly what Dawn doesn’t know about motorhomes, isn’t worth knowing. If only there was a Dawn manual! I also felt very reassured by the call from Leah confirming that my money had been received. Thank you all for excellent customer service".
"A pleasurable experience from first initial contact-hand over. Open to negotiation & no pressure from any of the staff. We were shown to the vehicle we were interested in & then left to look around before Jack returned to answer any questions we had. A few minor damaged/ missing parts were identified & all were put right or were in hand when we collected our motorhome. A reassuring call was made to us to say they had received our funds by bank transfer. The hand over by Dawn was very informative. The whole experience was excellent & the facilities are fantastic with free beverages, ect. Dogs made to feel very welcome with treats for them too. I would highly recommended this company & would return if we want to update our vehicle in the future.?".
"I have just recently purchased a V dub camper. I would like to say a big thank you to Elliot who was very professional and went that extra mile to make a smooth sale. Also a big thank you to Dawn who showed me how everything worked and where everything was on the camper. Explained it very well and answered the questions I had. Both very help. Would highly recommend you".
"I wanted to add my feedback as we have just purchased our first motor home !! After years of looking .. we arrived at choose leisure absolute novices ..with the fantastic and extremely helpful advice from Elliott we finally made the decision!! And we are over the moon with the choice we made … on collecting our new holiday home we was met by Dawn .. wow what an amazing and incredibly knowledgeable lady …she answered all our questions no matter how silly I sounded and just put my mind at ease with the info ,she went at my speed and I’m so thankful.. not saying I won’t be ringing you soon though lol .. thankyou for the personal service we have received x".
"My wife and I have bought our second motorhome from Choose Leisure , we have again been treated extremely well by salesman James put into motion all the items we purchased as extras which were already for our agreed day of collection of new van. Mark gave an absolutely brilliant handover of our new motorhome. Both James and Mark are a credit to Choose Leisure, We would without question recommend Choose Leisure for polite professional service. We purchased our new motorhome today 23.02.24 . Paul and Nuala".
"I had plans on going to the Garden Centre and ended up buying my first Motorhome. The van we saw had just arrived 2 days previously, was in good condition and reasonably priced. It has everything you need for getting out and about, so James started the ball rolling and within an hour of arriving it was ours. We set a day a week later to pick the van up and couldn't believe my eyes. The van was spotless, everything was in place and ready to go. We were then introduced to Dawn for the hand over, she explained fully everything and gave us some valuable information and tips to take away. If you ever consider buying a motorhome then these guys are well worth a visit, the showroom is immaculate, staff are so helpful and make the whole processes painless. Thanks again to James and Dawn for their expertise. Regards Geoff & Jo".
"Just wanted to express my thanks to Alex, Stewart and the rest of the service team. I collected my Auto-Sleeper Winchcombe today, bought from you a few years ago, from being serviced which had needed attention to a couple of items and a new battery. The team was professional, friendly and went beyond what was needed .. very satisfied!".
"5 stars all the way. We purchased our first Motorhome from these guys and they couldn't have done more for us. From our first tentative look until we picked it up yesterday the whole process was super efficient. Dawn's handover instructions were very clear and detailed so we were able to go away confident that everything had been covered. Thanks Dawn for your time, patience and good humour. The whole setup at Choose Leisure is friendly and welcoming and definitely a Company that is prepared to go above and beyond to make sure their customers are happy. Highly recommended and an absolute pleasure to deal with. Thanks for everything".
"Thank you to Stuart, Alex and all the staff for the service and hab check done on my Burford last week. Has always, great efficiency and customer service is the best. Will always go above and beyond to help you. Thank you choose leisure".
"We picked up our new motorhome last week and had a really good experience at Choose leisure. Everyone was friendly and knowledgeable regarding the motorhome we brought. I would almost go as far as to say it was enjoyable giving them all that money. Great great great".
"Just collected our new Swift Motorhome, the whole process from order at NEC too collecting was excellent, Jack the salesman kept us informed before the delivery and we made several visits to see the motorhome after it was delivered, and on collection we spent a considerable time with Steve going through the workings, but still had to phone him when on site when I thought I had got the heating wrong. Nothing was to much trouble for this company, we would thoroughly recommend them if you are looking for a motorhome. We have had good service before but Choose Leisure are excellent".
"We've just purchased a new Symbol from Choose Leisure following recommendations from one of the Auto-Sleeper Facebook groups and from start to finish our experience has been fantastic! When we initially called we had a chat with Paul the owner and he arranged for us to meet with Dan from the sales team the next day. What an asset Dan is to the company! Friendly, knowledgeable, helpful and not at all pushy - we've previously walked away from some car dealerships for that very reason! His communication throughout has been excellent as we inevitably had lots of questions but nothing was too much trouble. Mark was great and carried out a very comprehensive handover, a service we're sure not many dealerships offer. In fact everyone we had dealings with throughout our purchase was friendly and helpful and the showroom has a very relaxed and welcoming feel to it . We really cannot recommend them highly enough, so much so that despite living in Essex we plan to return for annual checks on the van. We wouldn't hesitate to recommend Dan and the team to anyone else looking for a first class motorhome dealership experience. Once again, thank you all so much - what a great team!"
"Another great experience with Choose in relation to our Monza. Had a couple of warranty issues that were dealt with very efficiently and to our satisfaction. Alex was extremely helpful in the hand back of our new camper with no rush to get rid of us!! The new Swift Monza is proving a really great vehicle on the Ford Tourneo. We toured in Europe for two months in September/October and the camper worked fine for two old codgers. Hope you sell many more".
"We (Me and my other half Jane) have just purchased our first motorhome form Choose Leisure, we made the leap and upgraded from a campervan. I have to say, we did visit a few other motorhome places but Choose Leisure were by far the best and most professional. From start to finish they were exceptional. Jack was our salesperson, who was attentive, listening to our needs and guiding us in what might be our fit for a motorhome, then Mark did our handover, which was so in depth, with Mark being ever so patient in repeating some of the instructions, to allow me to get my head round things. I couldn't have wished for a nicer more informed person, his knowledge was incredible and his explanations were so clear it was fantastic. Overall from looking round the place to choosing the motorhome, to then picking it up, our experience has been wonderful. Choose Leisure have held our hands throughout the whole process, with no pressure whatsoever, just gentle guidance. A fantastic experience, thank you".
"Wonderful customer service from Elliot our salesman, Jack and Dawn for the handover and the other staff who were so accommodating whenever we phoned or visited the showroom . Very impressed especially as we received flowers and mugs etc. would recommend Choose Leisure to friends and family".
"Having decided to replace our old and much loved camper with a new Autosleeper Warwick XL , we proceeded with much trepidation as we were spending some of the kids inheritance and taking on board new tech with which neither of us were particularly familiar ( being of senior years ) . However , the transaction was made much easier with Elliot's pressure free and patient explanation to our questions , followed up by Marks equally patient handover . In short whoever we dealt with whether on the phone or in person , the experience was more akin to dealing with friends rather than a commercial enterprise ".