We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
"We have just purchased our first Moho the service we received from start to finish has been excellent.,John was very helpful during the process we are very please with our purchase it was very nice to be treated as a customers you can wander around though the team are on hand to help when required We have just returned to have a satellite fitted Charlie and his team were very good keeping us informed during the process. Well done Paul it clearly shows you have a happy team not forgetting the main man Steve."
"As usual, any niggles we have had , have been or are being dealt with by the ever helpful Charlie and John. 1st class you guys. .... take a day off as a reward. Lol. Well done Y,all."
"Well I have waited a few weeks before writing this review after buying our first Motorhome from the team at Choose Leisure ... and what a fantastic team they are ... Right from the time we stepped onto the forecourt we felt comfortable with the whole Choose Leisure set up. Jonathan sold us the Motorhome and his relaxed ‘No Pressure' approach made us feel really at ease. Even after being on site for over 4 hours nothing was too much trouble for him. We then met ‘The Governor' Paul, his no nonsense, straight talking approach filled us with confidence and we were confident that any future issues would be dealt with without any problems. The Admin Staff, particularly Caroline dealt with our money transfers and let us know every step of the way that funds had been received. On Collection day Steve showed us over the Van (what a lovely guy with a great sense of humour) and made sure we were happy with all the workings. In the short time we have had it a couple of jiggly problems have come to light but Charlie and his workshop team have dealt with them all with great efficiency, once again nothing was too much trouble. All in all buying our first Motorhome has been a great experience thanks the the superb team at Choose Leisure. Be it good or be it bad they will not being seeing the back of us for a fair while yet....... Thanks Choose Leisure."
"We would just like to say a huge Thank you for the excellent customer service we received from you.Jonathan was very friendly, not at all 'pushy', and very helpful as was Steve when he talked us through the hand over and their after sales service was is just as good. We would definitely use Choose Leisure again and would thoroughly recommend to others. Thank you very much, we are very much enjoying our freedom and adventures in our Auto sleeper."
"Just woken up in our "new" motor home and am writing to tell you how pleased we are with it. We received helpful advise and excellent service from you. The hand over was particularly thorough and professional and gave us great confidence. Thank you."
"Wow what service from this fabulous company from Paul santos(owner) and right the way through his team are great , nothing is too much bother, you leave feeling like you have been dealt with like a super customer. Martin was are salesman and Charlie looked after our motor home issues. Charlotte was brilliant and Steve the handover guy should be on the stage, what a fun way of learning about our new purchase, our trade in was a formality and this was our second purchase from Choose Leisure, we will return for our next motor home as we are so happy with the spoilt feeling on leaving the forecourt. Thanks all at Choose Leisure. Highly recommended."
"It's when things do not go quite as smoothly as they could that you discover how good a company's customer care is. We bought a 10 year old Burstner from Choose Leisure a few months back. Everyone we met at the time of purchase was friendly and helpful. An air-con fault quickly became apparent. No problem we were told, have it regassed local to home to save a 2hour journey to Kent at Choose Leisure's expense. This was done but sadly the problem persisted. It took a few visits to CL before the fault was cured. On each visit we were treated as if we are their best customer. Special thanks to Charlie for his persistence in solving the fault and to all staff at CL, including those who have ferried us to and from Canterbury train station. I know the advice is buy close to home but I am really glad we ignored that for the quality of service received at Choose Leisure. The tortoise are pretty cool too!"
"Many thanks for your excellent service. The friendly atmosphere and excellent handover. Many thanks to Martin Steve, and Charlotte."
"Just picked up our Auto-Sleeper. Choose Leisure did a brilliant handover. Nothing us too much trouble. All went really smoothly and the bottle if Champagne was the icing on the cake! Thank you."
"1st class service from our first visit, Jonathon our salesman was helpful and patient with no pressure while we were trying to decide exactly what we wanted, this took several visits before choosing an Auto Sleeper Broadway. We discussed some remedial works before collection. On collection all the works had been completed and a thorough and unhurried handover with all the original documentation and instruction manuals for the interior equipment. Before the handover a fault was found with the awning and we were informed that a replacement part has been ordered, during our first week away a small fault occurred with the oven this is being dealt with under warranty. We were really impressed with the friendly service by all at Choose Leisure."
"Having read all the previous reviews it would be impossible to argue with anything said. We purchased our Bailey Autograph in April. The service there was outstanding, we will certainly return when we decide to change our mobile home. From our experience one would not get better service anywhere. Thanks in particular to Joe and Charlie your efforts so appreciated, nothing too much trouble."
"We have just purchased our Swift Sundance from Choose Leisure and the service and the high standard that they give is 5 star. Thanks Paul & team for looking after your clients so well and handing over vehicles that have been thoroughly checked & valeted"
"I really loved my first campervan but I absolutely adore my latest camper van! The staff are very helpful and so patient, especially Martin. The whole team deserves a special mention. Thank you."
"Thanks to all at Choose Leisure for making the purchase of our motorhome so pleasurable and pain free. On arrival to collect our Bessacar E745 they had carried out all the work agreed on and more. To our surprise a small fault had been found with the roll out awning and rather than repair it they simply fitted a brand new one! The handover was detailed and thorough with nothing left out. Again, many thanks to you all."
"Having bought a Eldis 140 Motorhome from CHOOSE LESURE was a very pleasant experience and I am very satisfied with the outcome most polite and friendly staff, I can only highly recommend the service and have to thank every one involved in the deal. Kind regards"
"Purchased an Elddis Autoquest 100 and can only praise the team at Choose Leisure for their caring, professional treatment. Martin, Charlotte and Dom gave excellent sales advice and a special mention to Steve for explaining how everything works. I've waited a couple weeks before leaving feedback in order to ensure everything works as it should and it does !!! Many thanks."
"Just a nice experience in every way. All the staff were helpful and professional. Paul took a good deal of time showing us the options with the result being us buying the best motor home for us not necessarily the most expensive. We love our van and when it's time to replace it we will go straight back to Choose Leisure for their advice"
"Well done to all the team, very professional.Thanks to Paul for all your help 5 star service start to finish. Will recommend them to others."
"Recently purchased my first motorhome from this company and was highly impress with the first class service I received, especially from Joe and Stacey. Nothing was too much trouble and they did everything to ensure any concerns I had were dealt with swiftly and professionally. I would highly recommend Choose Leisure to anyone thinking of buying a motorhome."
"If you want 5 star service then Choose Leisure is the place to go. No hard selling just very friendly, helpful and knowledgeable staff. A big thank you to everyone for making the purchase of our motorhome as pain free as possible. A special thank you to Martin (for sticking with us) Joe and Jonathon and a big thanks to all members of staff."
"What a great experience! Having decided to trade in our campervan for a motorhome, we visited many other dealers before settling on Choose Leisure. Why this dealer? Because they were not pushy and made us feel they were there to help us decide on what was best for us. They worked hard to make what we wanted affordable, for which we are very grateful. We are delighted with our new AS Broadway, having been very impressed by the comprehensive handover. Particular thanks to Dom and Joe who patiently answered all of our questions; however, we found all of the staff to be welcoming and friendly. We would not hesitate to recommend Choose Leisure to anyone. Thank You."
"We have just purchased our first ever motorhome and we were so pleased with the friendly service by all at Choose Leisure. Martin was our salesman and he was informative without being pushy and that was brilliant. When I made my first trip to the showroom, I was given time and space to browse at leisure. Once I had decided on our camper we were then invited back for our induction, which was also first class. Finally, Martin gave us a box file with all the documentation relating to our van. I would unreservedly recommend Choose Leisure"
"I wont put a thousand words together .Choose Leisure .are brilliant.if your looking for a van.this is the place to be..Service great ,staff could not be more helpful...."
"Thank you Joe for helping with recent purchase of Auto sleeper Nuevo excellent negotiating skills, we were able to reach a good compromise for our part x which was a Elddis motorhome which was only possible thanks to Joe"