We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
Pam, Berkshire (Swift Voyager 540)
"We had been looking around for a while for a replacement for our trusty old Elddis motorhome and on line we spotted a used vehicle with the rear lounge that we liked, Canterbury is about 2 hours drive so we reserved our viewing and headed out. When we arrived we were impressed with the choice of other vehicles and eventually plumped for a Swift Voyager (not the one we had seen on line although it was a tough choice). Although we dithered a bit over our choice with lots of preferences on layout, dimensions, gadgets etc., Elliot was great! (-and it was a cold February day to be standing around outside!) He was patient and gave us the time and all the information we needed to decide. We only waited a month to pick it up as that included first registration on it and doing some adaptations for us and when we went in for the handover Mark was very thorough and helpful too. All round a very pleasant experience and we would recommend Choose Leisure to anyone looking for a motorhome /camper van. Now we can get out and about for the summer season and have some fun".
Colin, Kent (Auto-Trail Imala 730)
"We picked up our very first Motorhome, an Autotrail Impala 730 yesterday. As soon as we viewed it two weeks ago we both knew it was exactly what we dreamed of and with Elliot’s help and knowledge we knew we had to have it. We were both so excited about the handover and were delighted with the confident, knowledgable way Dawn explained everything we needed to know in order to start our new adventures. So thank you all the team at Choose Leisure".
Andrew, Kent (Bessacarr 496)
"Visited choose leasure today and purchase a beautiful bessacarr motorhome and trading in our adria..we didn't intend to buy but the superb quality of the motorhomes tempted us..so glad we did.great allowance for our trade in and our rep james made it so easy.a credit to the company.any problems were taken care of efficiently and made the whole process a pleasure...on collection the van was like brand new even though it is seven years old..beautifully presented..our change over rep was dawn who went through all the operations of running the vehicle of which there are many..she was great at demonstrating the workings and obviously knew her way around these vans.no problem letting me video some of her demo because I knew I wouldn't remember half of it when I got home even though the vehicle came with all the manuals,all in as new condition..all in all james and Dawn made this big purchase a real pleasure. The motorhome is all we could possibly want and they have a fantastic and large selection of vans iall in as new condition..and they are open on a Sunday where as all the retailers in our area are closed and so lost a sale..very pleased they are as we have the perfect van from the perfect team..huge thank you to james dawn and another rep whom I didn't get his name who got us to the Finnish line...".
Amanda, Kent ( Burstner Delfin T736)
"Excellent service from the moment we arrived to peruse until the day we drove away in our motorhome. Elliot, at the sales end, and Mark who spent a couple of hours explaining how everything worked prior to our departure shared the joy of our adventure. It’s a slick operation with a family-business feel This sort of expenditure needs an investment of trust on the part of the purchaser. Their love of their jobs and their attention to the finer detail of the service they so capably provide helped us realise we were in safe hands".
John & Susie, Surrey ( Auto-sleepers Symbol)
"We initially met Dominic from Choose Leisure at the Caravan Camping and Motorhome Show at the NEC in February. We were interested in going from a coachbuilt motorhome to a narrower shorter camper van that could be parked in a normal parking space. We were also after a vehicle with automatic transmission. Most of the other dealers at the show said that vehicles with automatic transmission were not available for 18 months. While we were looking at the Auto-Sleeper Symbol that they had on their stand we asked about automatic transmission and Dominic responded by saying that they had one coming in in March. We therefore paid a refundable deposit and it was left that they would contact us as soon as it was available. To our surprise we were contacted by Jonathan a week later to say that the vehicle was in. We went down to see it with our Autotrail F60 That we would be trading in. Everything was to our liking and we arranged to pick up the new vehicle a week later. Having dealt with other dealers I cannot recommend Choose Leisure highly enough. They are professional nothing is too much trouble and the quality of service we received was exceptional, from our contacts with Dominic and Jonathan to the hand over from Dawn".
Carl, Kent (Service)
"Had my motorhome into service today and last week, and I just wanted to say Stuart, Charlie and their team could not have been more helpful, I touched buttons I should not have and they got everything back working again, they were extremely good seeing it was my fault. I cannot praise this company enough, they will go the extra mile for you. If your looking to buy a motorhome or campervan choose leisure should be the first place you look. Every staff member is so helpful and polite. A great company"
Judy, Norfolk (Auto-Sleepers Symbol)
"I would like to thank Choose Leisure and Dominic and Jonathan in particular for turning what could have been a potentially traumatic experience into a very enjoyable one. On the way to the dealership my van developed a major fault and I was extremely concerned that the whole deal might fall apart. However, Dominic and Jonathan were brilliant. Jonathan and a mechanic came out to the campsite and drove my van in while Dawn drove myself and a friend. On arrival I was very impressed with the friendliness and efficiency of everyone. From the welcoming receptionist who made us hot drinks while we waited, Dawn who gave a very clear explanation of all the points of the new van and answered any questions we had, Dominic who completed the negotiations, making what had seemed like a disaster to me into a more everyday occurrence and finally to Jonathan who was simply excellent! He patiently answered all my queries and competently completed all the paperwork in a friendly and helpful manner. I was made to feel that my custom was valued despite involving them in extra work. Since arriving home, I have been in contact with Jonathan about a couple of issues and the outstanding sales service continues. In this day and age to experience such first-class customer service is a delight."
Mark, Kent (Dormobile Renaissance)
"What a 100% first class experience from viewing to purchase. Initial contact was with James, who was very professional, however he went on annual leave during our purchasing process. John then became our point of contact; what can I say...to summarise 'we are now friends!' Knowledgeable, professional, no hard sell attitude, but explains the benefits of the wide selection of options to meet our requirements. I told him I have my mental health issues ,and he understood and made me feel at ease. On collection I was anxious, however John talked me through the process and introduced us to Dawn who was going to demonstrate the functions of the vehicle to us. Wow! You would have thought she built the vehicle; there was nothing she didn't know, and explained ever feature in detail and comprehensively answered any question we had. I personally endorse 'Choose Leisure' for the professional and personal experience, and as a former business owner, in my opinion John and Dawn are assets to the company, and would appreciate that you acknowledge my comments to John and Dawn in their personal file. THANK YOU 'Choose Leisure' ".
Matt, Kent (Brokerage customer)
"Sold my van on Brokerage whole process was very smooth and got the value I wanted. Great service".
Patricia and George, Kent (Bailey Advance 76-2)
"We came to visit the business a week ago with the view to talk to someone about a motor home . Reception was very friendly and we were introduced to Elliot ,a member of the sales team . We were shown two very good motor homes and soon signed up to purchase a 4 year old Bailey advance. Elliot was very knowledgable and understanding and we must commend him for his friendly manner and the seamless way the paperwork was sorted out . Today he met us again and introduced us to Mark ,who went through the ins/ outs and do s and don’t s of the van ,which was presented in immaculate condition.. There was a mass of information which was explained in depth ,I even had ago at some button pressing . As new owners and novices we were very impressed with Elliot and Mark . They are a credit to the team and we felt well supported on the start of our new adventure . We will of course be in touch with any concerns, the team is just a phone call away . Thank you all ".
Franklyn and Julie, London (Knaus Sunti 650 MF)
"We purchased our first motorhome earlier this year from Choose Leisure. On our arrival we were welcomed by Elliot, who allowed us freedom to explore the many motorhomes available and answered any questions we had, while providing us with much appreciated cups of hot chocolate during our search. Elliot was great, and provided all the information we needed to make an informed choice. When we returned to collect our purchase Dawn took us through a comprehensive handover, explaining everything clearly and in detail and taking as much time as we needed to get to grips with our new vehicle. Both Elliot and Dawn were extremely knowledgeable and professional and we felt we were well looked after through the entire process. We would definitely recommend Choose Leisure to anyone considering buying a motorhome".
Robert & Lorraine, Kent (Elddis Accordo 135)
"Thank you to Mark and Elliot for a wonderful experience buying our first motor home. We received some invaluable guidance and advice, right from sale to handover. What a lovely team and a great service. Would highly recommend this firm and team, an extensive range of vehicles to choose what’s right for you and a team on hand to help guide you. Amazing!"
Brian, Kent (Globecar Summit 640 Prime)
"We are very pleased to comment on the excellent service that we received from all the staff at Choose Leisure. With a special mention to Elliot the salesman supreme and also Mark who performed the hand over with excellent information and loads of tips. Nothing is too much trouble. Would highly recommend this company".
James, Kent (Carthago Chic e-line i51 QB DA)
"We had a great experience buying our Cathargo from Jonathan. He was very helpful and made the whole process very enjoyable".
Julie, Kent (Burstner Ixeo TL 680G)
"Thank you to Mark and the team for a wonderful experience buying our first motor home. We received some invaluable guidance and advice, right from sale to handover. What a lovely team and we look forward to being long standing customers as we embark on our new ‘mobile’ adventutes! Would highly recommend this firm and team, an extensive range of vehicles to choose what’s right for you and a team on hand to help guide you. Amazing!"
Ruth, Kent (Service & Repairs)
"The after sales service is second to none. We would like to say a big thank you to Dawn, Mark and Stuart for their excellent help and service. To us the after sales service is very important"
Phil, Kent (Carthago chic c-line I 49 LE L)
"Could not expect a better service from start to finish . Jonathan was extremely professional and we were never put under any pressure to buy his knowledge was second to none .The handover of our new motohome was expertly carried out by Dawn and the ladies in the accounts dept were extremely polite ."
Mike & Wendy, East Sussex (Auto-Sleepers Bourton)
"We have just purchased our first motorhome form Choose Leisure and have to say what a pleasant experience it was. Elliot our sales person was patient and listened to our thoughts and came up with a perfect solution to our needs. The financial staff were helpful when we made enquiries about payment etc. Dawn our handover expert, knew everything about the van and took extra time to give us all the information required, she was friendly and patient with us. All in all a very well run business."
Helga, Kent (Autosleeper Trident)
"My second VW camper van purchased from Choose Leisure - great service from all the Marks and James. Friendly, informative, not pushy - and a very satisfied customer!"
Carl, Kent (Auto-Sleepers Burford Duo)
"Today we collected our 2nd motorhome and the purchase of this one was just has easy had the 1st, Jon and all the team make things so easy from viewing the motorhome to the day of change over, Mark who did the handover was very helpful and explained things very well. A big thank you to Jon who made things go so smoothly from start to finish. What a great company choose leisure are, every staff member so helpful. Thanks to everyone."
Dave, Kent (Auto-Sleepers Burford)
"My experience purchasing a camper van with Choose Leisure was smooth and enjoyable. The handover done by Dawn was thorough and very informative, thank you Dawn. Elliot was also very helpful and you didn’t feel any pressure to buy. In fact all the staff are helpful and make you feel welcome.Thank you"
Paul, West Sussex (Auto-Sleepers Broadway EL)
"Just purchased an Auto Sleeper EL. James and all the team at Choose Leisure couldn’t have been more helpful and were a real pleasure to deal with. Nothing too much trouble we already have recommended them to our friends. Great company!!"
Stuart & Carol, West Sussex (Rollerteam Pegaso 590)
"Excellent service. Especially from Elliot who did the sale and Mark who did the handover. Mark was very detailed and explained everything very well. Our only issue was that we didn’t find out till after the handover that our old van had damp and had to pay extra. This would have been good to know before we paid for the new van. We understand this is not Elliot’s fault. We would use this company again. Many thanks Stuart and Carol"
Robert, Kent (Auto-Sleepers Warwick XL)
"Today was the collection of our second Motorhome purchase from Choose Leisure. The whole experience from dealing with Jonathon in sales to the handover staff Dawn and Mark was simply perfect. Our AutoSleeper had been prepared to the highest standards. Congratulations to the team who had the vehicle looking like new both inside and out. Nothing was missed and the whole purchase was professional in every way. Thanks to all at Choose Leisure they are a great company to do business with."