We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
"Collected our Motorhome yesterday. Very impressed with the customer service throughout the purchase. Elliot more than helpful and answered all our queries . The handover of the Motorhome carried out by Dawn was excellent . Explained everything clearly in and outside the van. We would definitely buy from Choose Leisure again, Looking forward to our trips away".
"This is the 2nd motorhome we have bought from Choose Leisure and highly recommend them. Despite living 300 miles away, we decided to buy from them again due to their brilliant customer service. From our first enquiry with James, to our hand over with Dawn, all the staff have once again been exemplary. Thanks to Mark and Elliott for their help during the process alongside everyone else behind the scenes including the reception/office staff and the cleaning team - our new van was immaculate. All staff are friendly, knowledgeable and very helpful and a credit to the company. It makes a refreshing change to be treated as a valued customer. Thank you once again as we continue our next chapter!".
"As a company this must be one of the best, Both professionally and in appearance. Similarly the people we dealt with were very very friendly, knowledgeable and caring. Elliot helped no end in the final selection and order process. Dawn giving the handover was immensely knowledgeable and could not have been more caring about the process. Good luck and best wishes to all at Choose".
"All the staff are so friendly and helpful. Elliott who was our first point of call, Mark who did an excellent handover along with Dawn and Claire who looked after us at reception and also made sure the biscuits were well topped up. Would certainly recommend this company. The best service we have ever had and we have had several vans from different dealers. In future this will always be our point of call. Thank you all so much. David and Thelma x".
"What an amazing experience!! From walking around with the very knowledgeable sales man Elliot to the handover of our new vehicle today with Mark. Every thing was explained in detail and Mark ensured that we were confident in using all aspects of the vehicle. Nothing was too much trouble for them. I cannot recommend this company highly enough. We can't wait to use it!".
"We had an emergency with a roof light blowing off during a storm while leaving Dover port. Elliot and his team helped by doing a temporary repair to keep out the elements. Free coffee on arrival and very prompt friendly service. Dog friendly .. had a good look around their excellent range of motorhomes and will definitely call back When we are ready for an upgrade .. thank you so much for a real old fashioned excellent service and experience".
"Apart from purchasing a home, buying a motorhome is probably the biggest expense most of us will ever make, And it is not an easy choice either because of the countless options, different types of vehicles, layouts etc. As we were visiting Kent, we thought we would take the opportunity to see what they had in stock. We liked the fact that their vehicles were open to view and the salesperson, Elliot, was both very helpful and knowledgeable. For us, his friendly approach, of checking in on us as we browsed to see if he could assist us, but then leaving us alone to chat was great. We really liked an Auto-Sleeper that was in the showroom. For us , it ticked so many boxes and after a lot of thought, we took the plunge and agreed on a deal with Elliot. I collected our motorhome on Monday and Elliot had arranged for me to be picked up by a member of their staff at Canterbury West Station which was a nice touch (and the driver was a really pleasant chap too). Elliot went through all the paperwork, which was neatly presented in a bankers box and then Dawn took me through the vehicle. For two hours she explained everything and answered all my questions. She was excellent too, being both patient and very professional. And she was happy for me to video on my phone (very useful when you cannot quite recall something in the future) So, we are now proud owners of an Auto-Sleeper. If you’re considering buying a motorhome or camper van, it’s worth calling into Choose Leisure, as our experience to date has been very positive. All the staff we met we were really pleasant. And although they are not local to us, we will be booking in our vehicle for its habitation check next year, and will update our review".
"Hi, I have just collected my autosleeper Burford duo from you after having some work done on her. Has always Stuart and his team went that extra mile in sorting things out on our van, so a big thank you to Stuart and the service team. The after sales service you receive from choose Leisure is second to done and everyone I speak to who use choose Leisure say the same, you are the best and nothing is too much trouble. Thank you for all your help".
"Went down bank holiday Monday to look at some vans met Elliot who showed us an auto sleeper Nuevo, Fell in love with it did a deal with our own van and picked new one up on Wednesday. The hand over was brilliant especially mark whose knowledge was unbelievable, cannot forget jack and Elliot who all made it happen. Definitely a company to recommend".
"Fantastic service from the service team when nowhere else seemed even remotely interested for the next 2-3 months Huge thanks guys you were awesome".
"Wow what fantastic customer service. We have just picked up our motorhome and the handover was brilliant. Everything was explained in great detail. The whole experience from initial enquiry to pick up was faultless. They have a great range of motorhomes, something for everyone".
"Recently purchased an Autosleeper Warwick Duo. Firstly we travelled to view stock as there was a good choice of stick both used and new available which is rare these days. Very impressive showroom and friendly staff and all viewing of vehicles was very relaxed. Vehicles were all well presented and good quality. Elliot was fun to deal with and offered drinks etc. A good salesman! On collection we had a comprehensive handover with Dawn who again was fun and very thorough. Having had a motorhome before some stuff was second nature but there were plenty of things I didn't know about the new vehicle and they were explained in detail. All in all super service and back up support with little niggles, all dealt with swiftly and thoroughly".
"Just a great big thumbs to the service department who have a sorted out a massive problem with my cooker door ! Even though it was just out of warranty!! It’s really great dealing with a company that means what it’s says about its customer care and just continues to deliver ! We can now excitedly look forward to our Scheduled NC500 trip now our Autotrail is all in perfect working order ! So again many many thanks to the service dept ! And of course to Elliott always there to help !!! Thank You Choose ! You’re the best !!!!!!!!! Colin & Julie ".
"Once again we had fantastic customer service from Choose Leisure. We brought our motorhome in for its habitation check which was organised by Alex and carried out by Obie. We were greeted warmly by a very friendly Alex who very patiently went through a list of queries and repairs we had. He was very understanding and assured us these would be addressed in the check. Obie did a thorough service and 2 other faults were picked up which we'd not noticed so I'm glad he found these. Alex phoned me on each of these 2 occasions to get my consent before these repairs were undertaken which I appreciated. Our initial list of repairs was carried out to our satisfaction and we left feeling very happy that our motorhome had had a thorough habitation check. The icing on the cake was getting a lift back from Canterbury with Clare. We enjoyed chatting to her as she drove us back. We were offered a lift into Canterbury too but we enjoy the walk in by the river. This is the second year we have been to Choose Leisure for our habitation check and once again we're so impressed by the warm welcome we receive from this very friendly team. Their customer service and expertise is second to none!".
"I have had a very positive experience with Choose Leisure, from my initial visit to look around, the purchasing process with Jack, the handover with Mark and after sales assistance with Alex. A really professional set up, they have been friendly, knowledgeable and helpful at all stages. I would happily recommend them".
"Great Service from both Elliot in Sales and Dawn for the handover . Pleasure to do business with and would recommend to all".
"Another very satisfying experience with Choose Leisure yesterday. Called in with a minor problem with our new Swift Monza ( can recommend as a great conversion from Swift) and noted that the raising roof campers all had what looked like giant elastic bands around the canvas of the roof. A very helpful Johnathan explained the reason why and very kindly obtained one for us for our camper. The sort of service that continues to give this company a good name".
"Have just collected our 3rd motorhome from here and would like to say a special thankyou to Jack for the professional service and all the team highly recommend your services to everyone thankyou".