We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
"We collected our motorhome last week and the service from the team was second to none, the van was presented perfectly, Charlotte was very friendly and helpful she really looked after us and Steve was brilliant explaining everything on the van with no rush. A big thank you to Paul and all the team."
"Purchased a new to us motorhome yesterday and extremely pleased with this company from start to finish. Dan was very helpful and Steve who done the handover was very informative. Would definitely recommend this company."
"Home after taking possession of our lovely new Swift Sundance motorhome from Choose Leisure. We were absolutely delighted with the wonderful service from the team with special mention to Dan and Steve. The whole team should take a bow... they are a super bunch and we would wholeheartedly recommend them to anyone with an interest in a motorhome. A fabulous range of brand new motorhomes and a great selection of used ones. Coupled with great service, you can't go wrong."
"Bought a lovely new motorhome at the Nec show from Jonathan at Choose Leisure as they offered the best part exchange price on ours and were warm and friendly. When we went to exchange at their premises in Kent it was a fantastic atmosphere and a very easy, enjoyable experience. The hand-over with Steve was very thorough and humorous and made the transaction that much better. We loved all the little extras that were thrown in like the 2 nights at the local camp site to test the vehicle. We would most highly recommend this company. A big thanks to all there and we are loving the new Bailey Autograph 79-4T. Thanks again."
"Choose Leisure was the first company we visited regarding purchasing a motorhome and once Carla stared listening to our requirements we didn't need to visit any other company. Professional and most of all NOT PUSHY! The purchase went smoothly and then we meet Steve for the handover, no question was to small and his information was brilliant for us first time owners. We will be back for MOT and servicing and hopefully to upgrade our campervan in the future."
"We would like to say a big thank you firstly to Johnathan for helping make our minds up on what we needed and secondly to all the staff that helped us sort out a few teething problems. You all have been so very helpful and patient with us novices! Hopefully we will see you in a few years to up-grade... no hiding Johnathan! Thank you again"
"We collected our new Motorhome, an Auto-Sleeper Broadway EB a couple of weeks ago after ordering it through Choose Leisure at the Caravan & Motorhome Show at the NEC last October. We are delighted with our purchase & would like to thank Jonathan & the team for making this a hassle free experience & also to Steve for the comprehensive handover."
"What a great experience. The staff went out of their way to make the whole process of p/x and the changeover to our new 2016 swift Escape. Dom arranged to take us to a nearby pub for lunch and then pick up up. Great service from all the staff, especially Dom, Charlotte and Johnathan."
"It is always easy to say something positive when everything goes as planned but a real test of customer service is when it doesn't. Without going into details, the Motorhome that we purchased last year let us down. Yet at all stages Choose Leisure were more than fair in their dealings with us. We were told that we would be looked after and we have been,We decided to trade in that motorhome for one last go and we have not been disappointed. We have had this one for a couple of months now and WE LOVE IT. All of the problems with the old van have been forgotten. On the basis of our experience, if you are looking to purchase a Motorhome I can without hesitation thoroughly recommend Choose Leisure. You will be looked after.This is what customer service should be about. Well done team."
"Many thanks to Jonathan and team, went in to look around, saw the ideal motorhome, had a chat, came away buying the motorhome. loved the service and advice, would recommend Choose Leisure to anybody interested in buying a motorhome."
"A big thank you to Jonathan and the team at Choose Leisure for our recent purchase of a Hymer Exsis motorhome. Well worth the six hour drive from the Lake District to get such straightforward and pleasant service. We got a very fair price for our trade in and the Hymer we came to view was beautifully presented. A couple of very minor problems which we had missed during the handover were resolved cheerfully and efficiently the next morning. I have no hesitation in unreservedly recommending Choose Leisure"
"Choose Leisure does exactly what they say in their advert. Very relaxed friendly service, we were greeted with an offer of refreshments. Jonathan showed us the two motorhomes I asked to see, he was professional, knowledgeable and above all else patient, having demonstrated the 2 M/H we travelled to see he left us alone to discuss the pros and cons. He invited us to look around the large selection of vans on site, there was no pressure to buy or make a decision, but always on hand for questions. When the decision was made I contacted Jonathan, I found him easy to deal with, very understanding when I had problems and accommodating to changes in the purchasing process. An absolute pleasure to deal with. The hand over was completed by Steve, he could not have been more knowledgeable, he made the demonstration fun, he made sure we understood everything before moving on to the next element, advice was given on how to contact him if we had any problems when using the van. I have been considering a motorhome for 2 years, I have visited many sites, Choose Leisure was by far the best place to visit. Thank you to Jonathan and Steve."
"Thanks Paul you made the sale of my van stress free and you offered a fair price which I was happy to go with. I was offered a Good brokerage price as well but went with the offer to buy my van directly off me. Can and will recommend your company in the future, great doing business with you."
"Thank you to all at Choose Leisure for making the purchase of our Swift 696 motorhome so easy and stress free from start to completion. initially we were left to view the 70+ used motorhomes at our own pace and unhindered, but someone was always available if advise was required. Once we had made our choice the friendly staff explained their pre delivery Checks inspections and servicing. Six days later we were taking delivery of our motorhome a comprehensive handover of the vehicle explained all the need to features of our mobile home plus a lot more. thank you Steve you made it all so easy for us. the vehicle was absolutely spotless and all servicing and minor repairs carried out as promised. I would not hesitate in recommending Choose Leisure in the future. In fact we have as the friends who gave us a lift to collect our vehicle were so taken by the whole set up of Choose Leisure they had purchased a new motorhome of their own."
"We have used the services of Choose Leisure to sell our Motorhome for us as we live in France. The experience has been good, hassle free and with very prompt payment. Thank you!"
"We purchased a beautiful Hymer B664CL from Choose Leisure. This is our first motorhome so for us the prospect was quite daunting but from the very first visit to view stock we have always had a great experience. Once we finally found the motorhome that we really wanted everything was handled with great professionalism and good humour from everybody at Choose, they are a great team and nothing is too much trouble for them. Martin took us through the process of buying our Hymer and made everything very easy for us. The whole experience was then topped off by a very informative and humorous tour of our Hymer showing us how everything works before we drove off. They are such great guys and girls with a fantastic selection of motorhomes. Hopefully our Hymer will be with us for many years but if we ever do decide to buy another we would definitely head straight back to Choose Leisure. A massive thanks to everyone! P.S. we love the great coffee and biscuits..."
"With 30 years of motorcaravan experience we found dealing with Choose Leisure the best we have encountered. The company was very straight forward and professional to deal with. Nothing was too much trouble and the staff were welcoming and friendly. We would like to thank the whole team for the outstanding presentation of our new van. This was the best hand over experience of our experience with our 5 Auto-Sleepers. Special thanks go to Jonathan, Steve, Paul and Susan."
"We purchased a VW Trident from Choose Leisure, and we can not recommend Joe and the team enough, from the moment we stepped onto the forecourt we were made to feel welcome and asked if we needed any assistance, but was left to roam around freely which is exactly what we wanted. We ended up being helped by Joe, and he has been super through out the whole experience, attentive, transparent with top notch communication, even with all the small questions he was quick to respond. I feel confident in our purchase, and was impressed by the hand over with Steve, such great guy who was knowledgable and thorough with the handover. Thanks again for helping us buy our second home ; )"
"Can not recommend Choose Leisure highly enough We purchased our Auto Trail Arapaho on 17th jan and the service and care we received was excellent The handover from Steve was thorough and most entertaining A massive thanks also to Johnathon and Martin"
"We have recently purchased a new Auto-Sleeper Motorhome from Choose Leisure and we would just like to say what a brilliant service we have received from their team. Nothing was too much trouble and the hand over was absolutely first class. We wish to thank Dominic,Jonathan Steve.Martin and the rest of the team for all of their time."
"On the night of December 4 we suffered a catastrophic leisure battery failure so on the morning of the 5th rang around various companies, Choose Leisure was on the list and lo and behold a pleasant competent person spoke to me and filled with reassurance, we traveled from the Cambridge area to Choose Leisure and spoke to the gentleman whom I assume is the service manager we discussed battery options, this decide an engineer was dispatched to fit said battery we sent to show room for coffee, which we never got ( too busy talking to Tortoise and looking round campers) half an hour later we had payed our bill and heading towards Reims and Strasbourg. A huge heart felt thank for not just your service but the calmness of your staff which did help the racing pulse. What else can I say, good clean facility friendly knowledgeable helpful staff. Thank you all and my wife and I wish you a brilliant Christmas and New Year"
"We have just purchased our first Moho the service we received from start to finish has been excellent.,John was very helpful during the process we are very please with our purchase it was very nice to be treated as a customers you can wander around though the team are on hand to help when required We have just returned to have a satellite fitted Charlie and his team were very good keeping us informed during the process. Well done Paul it clearly shows you have a happy team not forgetting the main man Steve."
"As usual, any niggles we have had , have been or are being dealt with by the ever helpful Charlie and John. 1st class you guys. .... take a day off as a reward. Lol. Well done Y,all."
"Well I have waited a few weeks before writing this review after buying our first Motorhome from the team at Choose Leisure ... and what a fantastic team they are ... Right from the time we stepped onto the forecourt we felt comfortable with the whole Choose Leisure set up. Jonathan sold us the Motorhome and his relaxed ‘No Pressure' approach made us feel really at ease. Even after being on site for over 4 hours nothing was too much trouble for him. We then met ‘The Governor' Paul, his no nonsense, straight talking approach filled us with confidence and we were confident that any future issues would be dealt with without any problems. The Admin Staff, particularly Caroline dealt with our money transfers and let us know every step of the way that funds had been received. On Collection day Steve showed us over the Van (what a lovely guy with a great sense of humour) and made sure we were happy with all the workings. In the short time we have had it a couple of jiggly problems have come to light but Charlie and his workshop team have dealt with them all with great efficiency, once again nothing was too much trouble. All in all buying our first Motorhome has been a great experience thanks the the superb team at Choose Leisure. Be it good or be it bad they will not being seeing the back of us for a fair while yet....... Thanks Choose Leisure."