We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
"Visited first time today , looking for our first motornome . Good layout of vehicles and all open to look round - perfect British way to sell! Found wayne very helpful and good food nibbles to be had too. We will be back soon to purchase it. Good luck with the motorcycling wayne."
"When we decided to sell our much loved campervan we looked at advertising in various magazines. However, we would also have to be in the country to take calls, deliver the van to prospects or invite them home and also have the worry of 'negotiating' a price and getting paid for the vehicle. Libby deserved better and we wanted to get on with our travelling in Europe, so a brokerage deal seemed ideal. We saw an ad for Choose Leisure, telephoned and, in a few days, Paul rang us, we agreed a price and he duly collected Libby. Within three weeks a sale had been made and we received the agreed sum a couple of weeks later. We visited the showroom out of curiosity and were impressed by the team who knew their stock and the camping business. So thank you guys, we were impressed and delighted with the service."
"From the time I entered you establishment I was treated with respect and kindness. Dominic, who greeted me, showed me stock within the budget I had available, pointing out what was suitable and not suitable for a person in my age bracket in a kindly and supportive way. Dominic assured me that should I have any worries he would be available to answer my queries, and was indeed as good as his word, when I arrived one day anxiously saying I realised that I had not driven the vehicle and wanted to be sure that it was within my capabilities, and in a short time he had organised an escorted run up to Chilham and back. On the collection day Dominic had all the necessary paperwork in hand giving me enough of an insight into the vehicle's history, and the sale was smoothly completed. Steve then spent a considerable amount of time patiently and kindly showing both myself and my daughter how everything worked in the ‘camper' department, while we took notes. The final icing on the cake was the gift of a bottle of ‘bubbly' from Dominic
It is now nearly two weeks since my purchase of the motor home, and already I feel that the ‘van' and I are good friends. I cannot say how delighted I am with my purchase and it has received many positive accolades from friends, and it drives well which is the most important thing. I just wanted to say, thank you to you all for your good service and your kindness, I would not hesitate to recommend you to my friends, nor come again should I need another purchase. And as for the ‘bubbly', it sits in the fridge waiting for our holiday in the Isle of Wight, when my daughter and I will drink your joint healths!"
"Thanks for your help with everything and if we ever need another motorhome we know where to go! Please give Paul, Gary, Wayne and all the staff at Choose Leisure our sincere thanks for all they have done for us."
"Paul, Martin and Steve were wonderfully helpful and accommodating when we bought our caravan. They helped and guided us brilliantly and nothing was too much trouble. Steve delivered the caravan to a very rural location and was patience personified. The caravan though secondhand, was in first class condition when it was handed over. We would not hesitate to recommend Choose Leisure to anyone considering a motorhome or caravan"
"We are now the proud owners of a Kensington caravan which is free of all problems ,due to the efforts of all of the you plus the excellent reception and treatment we received at auto sleeper. We cannot speak too highly of all of you, our experiences in the past of the traumas endured on trying to get rectifications done by uncaring retailers and manufacturers beggars belief. Our only regret now is that it is unlikely because of our ages that we shall be able to call upon Choose Leisure to replace our Kensington in the future ,but we are happy that our last caravan purchase has been with your good selves. Good luck and may your success continue."
"We had our roof lights repaired, which was a great quote and excellent job done... we then had full service on van and habitation..again very pleased... we had a bike rack and door lock/handle fitted because we knew it would be done professionally. Jules the receptionist is lovely, very welcoming and remembers us.. Chris who works in the workshop is great too, knows everything about motor homes. Steve and I will always use Choose now because of the personal service and quality of work."
"Having sold my Motor Home under the brokerage system I have to say what a pleasure it was to do business with this company. These days it is so rare to find a company that actually genuinely values the customer. From start to finish they were totally honest with us keeping us informed of any updates and alterations. Our van was professionally advertised on the net covering the whole country. Friendly service a genuine welcome, and always with a smile. Without reservation we wholeheartedly recommend Choose Leisure."
"I am pleased to endorse all these testimonials for Choose Leisure. Paul and the team certainly handled the sale of my motor caravan in a very pleasing, honest and professional manner. Their communication was excellent and they finalised the proceeds from the sale very quickly. Apart from providing a hassle free sale, I also felt very confident throughout the process that my expensive vehicle was safe with a company I could trust. Thank you Choose Leisure and I wish you every success for the future."
"From the Habitation check to our self inflicted electrical problem the service we received was excellent. A special mention to Pete Eddington who went above and beyond in order to solve our problems. He is an asset and a credit to the company."
"My wife and I would like to thank you and all of the staff at Choose Leisure, for the most pleasant, friendly and courteous manner that we were given whilst purchasing a motorhome from you. All of the paperwork was fully explained to us, another person called Peter took us round the motorhome and went through everything concerning the workings and operation of it. The whole experience was an absolute pleasure from start to finish. My wife and I cannot express our feelings and gratitude enough. Please be assured that if we want to change our motorhome, we will come to you. Please use this letter as a reference for anyone who wishes to read it."
"Thank you to all the staff at Choose Leisure. You have taken a lot of weight off our minds with the sale of the motorhome. We always felt safe with you and can only speak highly of you. We wish you all the best for the future."
"I would like to thank you all for your assistance with the sale of my Autotrail Dakota Motorhome at the agreed sum. I would further like to thank you all for your assistance over the last couple of years in the purchase of the said Motorhome and our recent Caravan. I have found everyone at Choose Leisure to be very helpful and professional and would have no problem in recommending your company to anyone wishing to purchase either of these vehicles in future."
"Wayne and Paul, Sharon and I would like to thank you for the kind and professional way you dealt with us when we purchased our swift challenger 540 we both felt relaxed in a friendly atmosphere. I have used Choose Leisure twice and have been pleased both times. We used the swift this weekend and had no problems. Thank you."
"I have bought several motorhomes and I must say that your service ranks with the best. From the very fair offer on my trade-in to the hand over of my replacement all was managed in a unhurried and professional way. Even though Steve knew we had prior knowledge he still spent time making sure we understood everything. Paul, Wayne and Steve are a credit to your company. We motorhome extensively and your company will get many a mention over a glass or two. Very well done."
"A quick email to sincerely thank you all at Choose Leisure for the great van you have sold us! It is exactly what we wanted and as described by you in every detail. Now we have it home it is even better than we imagined and we are excited about our future travels in her. The ferries are booked already! Martin, Chris and Peter should be congratulated on such a professional, but warm confident attitude to us and their job. We have not been treated so well - ever! The smiles on our faces have not stopped since last Friday! All the best to you all and success in your business!"
"We purchased a Pilote Galaxy 75 from Choose Leisure and want to share with everyone the excellent experience we had from them, we were very impressed with the time we were able to browse the stock on our own for as long as we wished before we decided on the Motorhome we wanted, the salesman Martin gave us a very good deal on our Duetto as part exchange and all the niggly queries we had were dealt with before we picked the van up. When we picked the van up we were given an extensive tour of the van and all its operational procedures we were also given a bottle of Cava. "Lovely" it was such a surprise. We went on holiday to the New Forest when we came back we had a couple of problems we phoned Choose and spoke to Jools and she dealt with our concerns promptly and booked the van in for repair, there was no argument about anything. I would like to recommend Paul Santos and all the staff at Choose Leisure as an excellent facility for the purchase/selling and service of all types of motorhomes. After many dealing over the years with Choose Leisure, "Thank You" once again you have dealt fairly and efficiently."
"We would like to thank all the team at Choose Leisure for all the help they have given us upgrading to a larger motorhome. They are a great team, always helpful and always have time to answer any questions. It is nice to do business with a happy smiling team. Their after care is spot on and nothing you ask is beyond them trying to help.
"We have just purchased a Swift Bolero from Choose Leisure. The service we received has been superb from start to finish. Customer service is second to none and everyone we dealt with was courteous, knowledgeable and professional. We are very happy with our purchase and have already recommended Choose Leisure to a friend. Thank you Paul Jenny and team."
"We had been unsuccessful in selling our motorhome both privately and through the retail motor trade. We were recommended to Paul at Choose Leisure, delivered the vehicle to the site, left for France which is where we still are and within 2 weeks had a call with a sale. Took a lot of pressure off and money transferred as per their timetable. All round good and professional service."
"Very happy with the service I received. Motor home picked up from my home and the sale was dealt with painlessly."
"Fantastic" Service 10/10 ! we purchased our three year old Rapido 9090df 4 berth motorhome in October and after travelling down to the showroom which took us 4 hours after traffic and road works we arrived at Choose Leisure and what a surprise we both had , they are so friendly and made us feel very relaxed, after all we were going to spend a fair amount of well earned funds. Paul and his team are very good at what they do and there was never any pressure to buy and every question we had they answered in the most professional way, they parked the motorhome in a large space and we had all the time we needed to look over the Rapido. We already had an idea what we both wanted and Wayne was so knowledgeable and really helped us . We placed a deposit and off we went , to return a week later to collect our purchase, our Rapido came with a full service, full MOT, taxed, cleaned, and highly polished , with the most entertaining hand over from Steve who had full knowledge and a great passion for the motorhome world. We left so excited and made off to the Canterbury Camping & Caravan club site to trial our new member of our family, everything was great. We would like to thank Paul and his team again for all of their help, we wish them all well for the future and best of luck with their new showroom."
"Thank you Choose Leisure for the speedy honest service when you sold my hymer motor home Paul and the team were helpful and kept me updated all of the way again a big big thank you."
"If you want to sell via 'Brokerage' then there is no easier way. It takes away all the hassle in selling your vehicle. 'Choose Leisure' offered an excellent competitive price and we just sat back and waited for the final call. Super service thanks to Paul, Jenny and staff. Don't hesitate to use 'Choose Leisure'. (No, I don't work for them just a satisfied customer!)