We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
"My wife and I recently purchased a 2011 Auto-Sleeper Symbol from Choose Leisure and found the company and their staff friendly, straight forward and efficient. During the 3 weeks between viewing and collection they carried out a number of small jobs on the van very professionally, the handover was thorough and extremely informative and they did all they could to make the experience enjoyable and stress-free. Highly recommended."
"We bought a 2012 Autotrail atracker RS at Detling Showground, the sales staff were very helpful, thorough and very clear on all aspects of the vehicle we later purchased. When we collected the vehicle we were given a very thorough and comprehensive tour of all of the features and operational do and don'ts by Steve, thank you Steve. The paperwork and legal side of the transaction were taken care of by Jonathon a very professional and helpful chap for who ever nothing was too much trouble. The few phone calls that were made the company whilst waiting for the deal to be completed were dealt with by very helpful and cheery reception staff. Well done Choose Leisure, you have a great team working with you who care very much about their work and how they represent your company. Ten out of Ten."
"Have just bought another one ! This time a superb IH Campervan. Once again a pleasure to do business with Choose Leisure, so thank you all especially Joe (Sales)and Paul (Boss Man).Can only say to anyone thinking of buying that this company is the only one to consider. Independent, but a wide choice of vehicles, and with that personal touch so often found missing nowadays. Happy Bunnies now off on our travels. Thanks again for your courteous service Joe."
"We recently purchased our 3rd motorhome from Choose Leisure. This is the first time we have purchased from them and what a breath of fresh air this experience was. We were welcomed and treated very warmly, which some might say is only to be expected when purchasing an expensive vehicle, however our previous experience with a Sussex rival was no where near as warm and friendly, not to mention efficient. We are looking forward to a long and happy relationship with Choose Leisure. All the staff are very competent and knowledgable. Can't really single out anyone as they were all so pleasant and helpful, but we must say that Steve's handover was so comprehensive we learned things we never knew despite this being out second AS Broadway. Don't think twice about dealing with Choose. Go on, you know you want to!!!"
"A huge big thank you to all the staff at Choose Leisure especially Joe for making my first ever motorhome purchase a delight. There was no hard sell rather the opposite with their friendly but professional approach. Would recommend anyone looking to buy a motorhome that you couldn't find a better company than Choose Leisure. Thank you again everyone especially Joe."
"A huge THANK YOU to everyone at Choose Leisure. We collected our first motorhome from you yesterday and we would like to show are gratitude to all the staff. Everybody was so friendly and helpful, no pushing or hard selling. We said what we were looking for and you all helped us. Our children were also treated as an equal, they seemed as important to the staff as we were. We highly recommend anyone to choose Choose Leisure from beginning to end. We had a trip out for our first night and the children are in love. THANK YOU for making dreams and memories. See you at the Detling show probably. THANK YOU THANK YOU THANK YOU X"
"Couldn't have asked for a better service , very friendly, well Informed, not at all pushy, an absolute pleasure of a handover, love the open attitude."
"We have just returned home after completing the part exchange on our motorhome for an Auto-Sleeper Topaz. We were really impressed with the service all round and are exceptionally happy with our new Camper. This is the second time we have dealt with Choose Leisure and would highly recommend them."
"AN amazing team of knowledgeable staff. WE love them. We bought a motorhome from them a month ago and found that it was not to our liking and went back to dealers, not a problem they told us and took it back for a swapsee of a much better one which was brand new. WOW were we absolutely delighted with the one we bought. The team were just superb, every one of them. We love them to bits, so if anyone is wondering whether to buy from them, go and do it. Their aftercare service is second to none. Thank you team each and every one of you."
"What a great team ! Having only ever had caravans we were nervous about buying a motorhome. We visited Choose Leisure a few times to have a look round, not knowing what we really wanted. We were given plenty of good advice but no pushy sales people. On our last visit we eventually found a motorhome we fell in love with an Auto-Sleeper Nuevo, Dominic was very helpful and talked us through the procedure and made us feel at ease. The mentor home had a habitation check and new MOT after going through the workshop. We collected the Motorhome and Steve was very patient explaining how everything worked. We had a list of questions to ask but Steve covered everything, didn't need the list after all. Dave finalised everything on collection and did the road tax on line for us. 100% satisfied customers. If we ever want to change the Nuevo we will be back. Thanks guys."
"Have just completed a p/x of a Fiat Ducato to a a/s Duetto, my wife and I were made to feel vey welcome esp. by Martin but also by Steve doing the handover, could not fault anyone made us both very welcome and the young lady on reception makes a great coffee .if and when we decide to change or sell up wouldn't hesitate to go back, very pleased and happy with the whole team."
"This is now our 3rd motorhome and what a great place to buy from! From our arrival when 'just looking' to picking our motorhome up, we have received an excellent service that we can't fault. Friendly face's, endless supply of coffee and even sweets for my boy. All our questions answered and lots of other info gained too. Thank you, what a great team you all are!"
"Earlier this year I visited Choose Leisure Canterbury in view of selling my Motor Home. From the very first meeting with Dominic I felt completely at ease, he explained the whole procedure with me very clearly, any worries Id had were taken away instantly. The Motor Home has now been sold,I was kept informed every stage of the selling process in all an excellent experience!never before have I ever had such courtesy and service Amazing!! Thank you Dominic, you are number one in my book! also many thanks to Paul, Caroline plus the ladies on Reception, honestly it has been a great pleasure to have dealt with you all. I personally would highly recommend Choose Leisure to anyone interested in selling their Motor Home."
"Having decided to sell my motor caravan I reviewed the local options, including an offer to buy from another trader, I visited the Chartham site and met with Dominic. He was positive about selling the vehicle reasonably quickly and we had no difficulty agreeing a price which I was comfortable with. In the event the vehicle sold in a few days. The buyer paid and took delivery when he said he would and I have now been paid what I was expecting. It all worked very smoothly.......what more could I ask for? Great people to deal with."
"Having read the reviews it is difficult to add anything new to the comments. Choose Leisure have a truly amazing customer service. Our special thanks go Joe for dealing with our trade-in and purchase of our new van and Steve for such a thorough handover. Nothing was too much trouble and even the Dartford Crossing toll was dealt with. We'll have no hesitation in recommending Choose Leisure. Many thanks to all."
"Well what can I say? what a team. On first arrival we were greeted with a great range of campers & Motorhomes to suit all budgets and tastes. We were initially confused as to what type of van to go for but after a brief chat with Joe (top fella) he helped us make a great choice. What started off as window shopping turned into a purchase as we were so impressed by the friendly staff and how well they knew "their stuff" 2 weeks on we arrived to pick up our van an Auto Trail 696G on a 53 plate, We was shown all round the van given all the relevant information on the various on board systems. As a caravanner converting to motorhomes I even learnt a thing or two. I will definitely be returning when it comes to upgrading/updating as the customer service and attention to detail is second to none.So if your in the market for a new motorhome do not hesitate to pay a visit to these guys their friendly no pressure approach and knowledge is excellent. Thanks"
"Having had good experience with Choose Leisure in the past, we visited them at the end of April to look for our first motorhome. We met Joe who assisted us very well with meeting our requirements. Found a Roller Team Autoroller T700 which had everything we wanted. Thanks Joe for explaining the many features and for the test drive. It was most helpful. After servicing, valeting and a habitation check we were able to collect the gleaming vehicle. Steve gave us a most comprehensive and interesting explanation of all the equipment. Thanks Steve, Dominic and all the staff for making the purchase such a pleasant experience."
"We purchased a Swift Kon-Tiki 610 from Choose Leisure 2 1/2 years ago and were very happy with all the help they gave us, so we decided to exchange our Kon-Tiki for a Autocruise Starburst, we had a couple of issues with this one, but again it was no problem, they were sorted, the staff were friendly and very helpful, so we would recommend them to anyone, Thank you."
"I was shopping around for the best price that we could achieve for our 2010 Mercedes Auto-Sleeper Suffolk motor home. I had a nice chat on the phone with Dominic who offered me the best target price that I had researched, under their brokerage scheme. We live near Gloucester so decided to travel to Canterbury, drop the vehicle off and stay overnight. Dominic reserved a room in the hotel across the road from their premises for us which was a reasonable price and a decent room. When we arrived at Choose Leisure we were greeted by extremely helpful and friendly staff. Our vehicle was taken out for a check ride and the paperwork was signed. They recommended a great place to eat just half a mile up the road. They told us not to bother booking a taxi for the morning to the train station, they would drop us off, which they duly did. A couple of weeks later they had sold our motorhome for just a very small fraction under the target price. Very happy with that. The cash was in our account shortly after the sale had gone through. This was a totally hassle free experience. I'm sure we wouldn't have achieved the sale for the same amount without the marketing power etc. that Choose Leisure have. I cannot recommend this company highly enough. It's rare to encounter such great, friendly and very importantly, efficient customer service. Thank you to Dominic, Caroline, our driver to the rail station (sorry I've forgotten your name) and all the staff at Choose Leisure."
"I purchased the Auto-Sleepers Symbol from Choose Leisure, I just wanted to say Joe, Dominic and Martin couldn't of been more helpful and it helps that their easy on the eye! Highly recommended! PS don't forget Steve."
"I recently purchased my first van (Auto-Sleeper Symbol) from "Choose Leisure" a few weeks ago. Being a "rookie" at the motor home malarkey, I was a little apprehensive. My mind was soon put to rest by the kind and helpful assistance of the the great team that work there.They all certainly know how to care for customers individual needs. This respectful quality of customer interaction goes a long way in my book. They gave me the confidence and reassurance I needed to know that I was dealing with the best motorhome company. Choose Leisure are not a bunch of cowboys out for a quick buck. They are a processional and dedicated team.The handover was comprehensive and thorough. A big thank you to all that dealt with us throughout the whole process, especially to Martin who was so patient with me.(cheers for the bubbly!) I highly recommend Choose Leisure, they are honest and fair. It was indeed a pleasure to do business with them."
"Well we are back. Phil and Crystal. It has only been 3 months and we are back. You can't choose your family but you can choose Choose Leisure as your very help full friends. We only went back for a minor repair and came out with an upgrade motor home. We would like to thank all members of staff. WE WILL BE BACK. THANK YOU"
"Thank you Joe Dominic and Steve for the purchase of my new BROADWAY.The service was excellent,Both in sales and handover"
"Dear Dominic & co thank you so much for your 1st class service, you all made us feel special at all times. Please pass on our thanks and appreciation for all you guys have done."