We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
Graham, Surrey (Autosleeper Warwick XL)
"We purchased a new Autosleeper Warwick XL from Choose back in October. Due to COVID 19 delays we picked it up beginning of April. Brilliant service and a great handover. We had a couple of problems which were down to manufacturing, however Choose promptly fixed the problems while we waited. Thanks to Jason and the whole Sales and Service team for making this a wonderful experience"
Marie, Essex (Bailey Approach 740 SE)
"We could not recommend this company enough! They were absolutely brilliant from start to finish. Everyone we dealt with from Elliot (our sales rep) to Steve (our hands over guy) were amazing.. we happened to stumble across the company just by chance and we are so pleased we did. Would recommend to anyone. They even have two tortoises on site."
Mr & Mrs Northcote, Kent (Benimar Tessoro 486)
"We would recommend choose Leisure to anyone that is new too motor homeing or wants to upgrade. We brought our first Swift last year from choose Leisure where Jason was fantastic and attentive as this was our first Motor Home. We decided to upgrade to a Benimar Tessoro 486. Elliot was our sales person and even a year on you still get the same great customer experience. We would like yo thank the rest of the team, Mark who again gave us our Induction, the Valeting staff who transformed our second home and to the front of house team who are always polite and friendly. Thank you all see you for the next upgrade."
John, Kent (VW T5)
"No pressure selling but excellent service from all the team when we had made our choice. Mark gave a comprehensive handover and Jason looked after us very well."
Bex, Kent (VW California SE)
"Absolutely over the moon with our new VW camper. All staff a pleasure to deal with and certainly give you their full ,friendly attention. Amazing service , a great team that want to make sure you are happy when you go off with your new keys into the sunset. Thank you"
John & Sandy, Essex (Bailey Autograph III 79-4i)
"The service we received from Choose Leisure again was excellent. I think what makes choose leisure, every employee works as a team. Everyone is very helpful and knowledgeable and they spend time with you (it was like having your own personal shopper). We would definitely recommend them to anyone who is looking to buy a motorhome. Many Thanks John & Sandy"
Mr & Mrs Bishop, Kent (Suncamp T69)
"We part ex our old Motorhome for a 13 plate T69 Sunlight Motorhome. We dealt with Jason Dance and Mark Batt who were excellent. Before we signed they bought the new Motorhome to our house to ensure it fitted on the drive. We have peace of mind that the Motorhome we bought has been serviced, MOT’d , ,habitation checked and full valet before we collected it. Mark their technician gave us a full inspection of the vehicle showing how things worked. We would definitely recommend Choose Leisure."
Martin, Kent (Swift Esprit 454)
"Elliot and Mark 2 were both very helpful and knowledgeable. We felt very comfortable asking questions and they didn't make us feel stupid even if they have heard the questions many times before .Will recommend this company excellent service"
Jean, Kent (Auto-Sleepers Warwick Duo)
"Just purchased an auto sleeper Warwick duo and have been very impressed with the help and attention we have been given. Jonathan the sales man even gave me the opportunity to have a test drive which gave me back my confidence after an accident in France. Dawn , the handover lady was very clear and patient explaining how everything works. We are now looking forward to having fun and using our new motorhome "
Bill & Shirley, Kent (McLouis Fusion 367)
"Purchased Mclouis Fusion 367. 26/04/2021 We would like to thank Choose Leisure for making the purchase of our motorhome a sheer delight. All staff are pleasant, professional and knowledgeable. Elliot kept us up to date ,informed and reassured during the whole process. We were very impressed with Mark during our hand over. He was very patient in answering all our questions. We would recommend Choose Leisure to any prospective customers. Overall 5* service Again, many thanks. Bill & Shirley Reay."
Al, Twickenham (Auto-Trail Delaware)
"Picked up an Auto-Trail Delaware today. Great informative handover from Dawn. Great repair to crack in rear bumper and full valet that made the van as new. Elliot has look after us from my first call to the showroom one Sunday afternoon. Provided lots of information and then once we were allowed to travel we were given as long as we wanted to check out the van. I think we spent a couple of hours, but other than often offers of drinks and enquiries if we needed any help . No pressure was ever put on us. Everyone we have met at Choose Leisure has been knowledgeable and informative and at least as importantly nice people to spend time with. In a world where personal customer care seems to be have been replaced by apps it was great to deal with real people who cared about the service they were providing. I would not hesitate to give the service i received from everyone 10/10. Thank you"
Tony, Cumbria (Service & Repair)
"Great service again from Choose leisure. Communication by email as we live so far away. But problem identified with solar charging, remedy found parts obtained and posted, problem solved. Help and advice on another issue provided by email and follow up email to check all was well. Thanks Charlie appreciate you help and assistance. Tony"
Deri & Jo, Dorset (Bessacarr E460)
"From our initial contact through to our picking up our very first Motorhome Choose Leisure have been first class. Mark looked after us well with online viewings and first-timers questions and when we finally met him and the team last week we were so impressed with this company. A professional and informative hand over by Dawn which left us with the knowledge we needed (she was extremely supportive), and we were guided through all the paperwork by Charlotte, in a very friendly and professional manner. I cannot recommend Mark and his team too highly. Great adventures ahead, made possible by the people at Choose Leisure. Thank you all!"
Harry, Kent (Burstner Lyseo TD IT 745 Harmony)
"First class service from start to finish. Totally relaxed atmosphere. Almost a pleasure to part with my money. Superb new motorhome with a couple of minor problems that were dealt with immediately. Well done and thank you to Elliott (sales) Mark (handover) and Stuart (service). Keep up the good work guys."
Brian, Kent (Elddis Evolution 115)
"I want to thank you so much for all that you have done to make the viewing and purchase of my Elddis Evolution 115 such a pleasurable experience. Elliot and Mark are a credit to you, they are both very easy to talk to, make you feel so relaxed and are honest and straightforward. They have made my visits and decision so easy, such a pleasure to talk to, they make you feel so welcome, I would have no problem recommending anyone to come to you due to them and your company in general. Thank you so much again for supplying me with a really good quality and clean motorhome, all the very best to you in the future, Brian."
Kim, Kent (Swift Bolero 712 SB)
"I bought my van from choose leisure, and was given a very fair deal. They did what they said they were going to do, They even offered help when I had health issues. I would certainly but from this firm again. Very impressed with them."
Roger, Kent (Auto-Sleepers Symbol)
"We have just purchased our second motorhome from Choose Leisure and once again the service we received from Dominic in arranging the deal was excellent. I have to say that the part exchange price for our Marco Polo was truly outstanding! On the day of collection Jonathan looked after us really well and made the whole experience a complete pleasure. We would definitely recommend this company and will use them in the future."
Mark, Kent (Bailey Autograph 79-4i)
"We brought a Bailey motor home from choose leisure this week and the whole team are brilliant especially Elliot nothing is to much trouble for them if anyone wants to buy a motor home try choose leisure first they are the best we have had a couple of motor homes from them and would never go anywhere else thankyou choose leisure especially Elliot ."
Steve & Carole, Kent (Sunlight T65)
"We went into Choose Leisure back in October as we were thinking of changing from long-term caravan ownership to a motorhome. The staff were knowledgeable, friendly and helpful answering our many questions and discussing our needs. We decided to make the purchase there and then and sorted out a fair part exchange for our caravan. Throughout this process we were impressed with the service we received from Johnathan and also the friendly interaction with the other members of staff who seemed genuinely interested and pleased that we had decided to buy. Unfortunately the dreaded COVID caused unavoidable delays through lockdowns and restrictions which meant we were unable to pick up our van until today. However, we were kept informed throughout the delays and we knew exactly what was going on and were given a time on the first opportunity available to collect our motorhome. The collection and handover process was excellent and Charlotte, Dawn and Johnathan once again made us feel very welcome and the whole process was a pleasure. We are very pleased with our new purchase and very happy that we bought from Choose Leisure. We would recommend them to any prospective motorhome owners and hopefully we will have the opportunity to use them again in the future. Thank you to you all."
John, Kent (Itineo PM 740)
"Service is the epitome of this company. Every single employee went out of their way with thoughtfulness and kindness to make our purchase stress free. Elliot did a great job and we didn't realise he was a salesman more a friend helping us choose what we wanted. Mark did the handover expertly and hopefully we will remember it all ! We would have no hesitation in recommending Choose Leisure and we will continue to use them."
Mr Head, Kent (Sold Motorhome)
"Just like to say a big thank you to the team at Choose Leisure for all the help we had from them for dealing with the sale of our motorhome from maintenance to admin ,special thank you to Dominic for his help before lockdown would most certainly recommend Choose Leisure Thank you all"
Nick, Kent (Brokerage Customer)
"We traded in our old motorhome some time ago when we bought a used Bustner Aviano from Choose Leisure & recently used their brokerage service to help us to sell the Burstner on again. We found them to be extremely helpful and easy to deal with at all times. The after sales service when we bought was first class - the one or two minor niggles we had with the Burstner were dealt with without any fuss whatsoever. As far as the sale of the motorhome was concerned they offered us an extremely fair price & sold the motorhome very quickly given it's relatively high value. If we buy another motorhome we will DEFINITELY go to Choose Leisure first."
Ted, Kent (McLouis Fusion 331)
"We've just bought our first ever motorhome so we had quite a few questions during the whole process. Everyone at Choose Leisure has been so helpful to answer all our questions and afforded us the best customer service we've ever experienced! Special thanks to Charlotte who made the whole experience easy and pleasurable and Mark for the comprehensive and entertaining handover. We won't be looking to any other dealers for our future motorhoming needs. Many, many thanks to all at Choose."
Mike, County Down (Challenger Prium XL)
"We've just returned home to Northern Ireland after picking up our first motorhome from Choose Leisure and we can't speak highly enough of Choose Leisure. From our very first phone call to Jonathan, to travelling over to pick up the motorhome nothing was too much trouble for them. For answering our endless questions with infinite patience, arranging a hotel for us, meeting us at the railway station, shuttling us into Canterbury, arranging a fantastic and comprehensive handover and sorting us out after a wing mirror incident we are most grateful. Everyone we met and dealt with made us feel part of the family and we always felt the service was personal to us and that we weren't just "another customer". However special mention must go to Jonathan. At no stage did we ever feel pressurised to make a purchase but at the same time he was always at the end of the phone to answer every last question we had and to allay any concerns we had about buying our first motorhome which was made even more challenging as we were having to do it at a distance. All in all it was a really stress free and enjoyable experience and we would be more than happy to work with them in the future.Thank you . "