"I would like to thank Choose Leisure and Dominic and Jonathan in particular for turning what could have been a potentially traumatic experience into a very enjoyable one. On the way to the dealership my van developed a major fault and I was extremely concerned that the whole deal might fall apart. However, Dominic and Jonathan were brilliant. Jonathan and a mechanic came out to the campsite and drove my van in while Dawn drove myself and a friend. On arrival I was very impressed with the friendliness and efficiency of everyone. From the welcoming receptionist who made us hot drinks while we waited, Dawn who gave a very clear explanation of all the points of the new van and answered any questions we had, Dominic who completed the negotiations, making what had seemed like a disaster to me into a more everyday occurrence and finally to Jonathan who was simply excellent! He patiently answered all my queries and competently completed all the paperwork in a friendly and helpful manner. I was made to feel that my custom was valued despite involving them in extra work. Since arriving home, I have been in contact with Jonathan about a couple of issues and the outstanding sales service continues. In this day and age to experience such first-class customer service is a delight."