We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
We are aware that there was a period of time where feedback may not have reached us during the end of last year and beginning of this. We always reply to our Feedback forms so please get in touch again if we didn’t respond to you – it means we didn’t receive it.
"Travelled to this Lovely Showroom twice in 2 weeks to sell our camper van and to purchase a motor home. On both occasions service was professional, helpful and friendly. Nothing was too much trouble for the staff. Gave us a good fair price for the camper van and delighted with the motorhome we purchased and was immaculately cleaned. Would definitely recommend this dealership and they even threw in a bottle of Prosecco which was appreciated to celebrate our new purchase. Would definitely recommend this company."
"What a fantastic company! Amazing Customer Service from start to finish, no pressurised sell, just extremely knowledgeable, friendly and helpful staff. We live in the West Midlands so there are more than a few Motorhome Showrooms that are closer to us that we could have gone to, but it was the excelent Customer Service we recieved from every member of staff along with knowledge and their attention to detail that made us want to go with Choose Leisure when buying our first Motorhome. It is a big financial commitment so we were a bit nervous but we were in very good hands.
The staff are a credit to Choose Leisure. Jonathan put us at ease and answered every question we bombarded him with, there was no hard sell or intimidating hovering. Charlotte went over the paperwork and was really patient and kept us in a much appreciated supply of tea and coffee. Dom made sure we were completely happy with everything and even introduced us to Dave from Autosleeper who was a great help too. We also had the pleasure of meeting the Managing Director Paul who's hands on approach in making sure everything was to our satisfaction was a breath of fresh air. It's easy to see that Paul along with his wife Jenny have made the company what it is today.
We can't wait to collect out Bourton Autosleeper next year and we will be telling everyone who we meet on our travels to head over to Choose Leisure for the best service in the business!"
"Choose Leisure offered me a fair return on brokerage, It sold within 9 months over a difficult summer season and paid my money promptly Regards Alan"
"Just want to say a big thank you We purchased our Peugeot autocruise Jazz from you 3 weeks ago and have to say all staff have been great from the time we walked into the site. Very helpful but not pushy and so accommodating that we actually brought one when we were only just looking! we never do things as spontaneous but we felt totally reassured that we knew whatever happened we would be well looked after. From signing the paperwork to picking up the vehicle everybody couldn't have been more friendly and helpful which made the experience a really great one for us both. We are so excited about our adventures to come and will definitely go back if/when we upgrade as I feel sure we are going to love it. We have told all our friends about you guys as they all want one now ! Steve who took us through the handover was great as well. Cant fault a thing. One sad bit of news is that somebody after 3 weeks has keyed our camper both sides and we are devastated to say the least, however, we'll fix it they aren't going to spoil this lovely experience for us. Thanks guys"
"Purchased a used motorhome from Chosen Leisure last week,could not fault the service we were given, Johnafon was most courteous and obliging,gave every ssistance, also Steve gave us an excellent tutorial on the van,an all round excellent dealer,would recommend all our friends to go there thank you for your all your help"
"I bought my motorhomes Corrinium Duo from Choose Leisure in 2017 new, and my experience and after sales was the b st l have ever had and l have bought various caravans and motorhomes from other dealers for twenty years. Unfortunately my dear husband passed away this April, and l had to sell my motorhomes. I thought l would ask Choose Leisure as l completely trusted them. I live in Littlehampton. Two lovely members of staff came and picked it up for me and took it to put on their forcourt for sale, and l can recommend then with no hassle and the money when.sold went straight into my bank account. I would like to the thank Dominic and all the staff, it is so refreshing to find a firm like them , l wish them well."
"Purchased a swift motor home and must say it was a pleasure to deal with Martin Mcgrady sales,and Steve who took the time to show us how everything worked would reccomend this company to anybody looking to purchase a motor home"
"Jonathon the salesman was excellent in his task of showing us different motor homes. He listened to what we wanted .Very friendly staff and helpful. Also a very good PX they gave us. Would highly recommend them"
"We would like to thank the team at choose leisure. We brought our second motor home from them a few weeks ago. It happened to be on the day they were celebrating with a BBQ and we were asked to join them. The food was lovely and such a nice invite. The staff are excellent, very helpful and happy to answer all our questions. We are on first name terms. We would recommend buying from choose leisure they are the best. Even when we contacted them about our wing mirror they bent over backwards to help us. We will definitely return when our next up-grade is due."
"Thanks once again to Paul, Dominic and the Choose Leisure team. We have just bought a little VW camper and it's a cracker. Extremely well presented, very clean. It's a pleasure doing business with you guys as always."
"We are thrilled with our new Motorhome and would like to thank Jonathan and the team at Choose Leisure for making it a pleasurable experience. Well done guys and girls."
"A big thank you to Jonathan and team we only went in to look and came away buying a VW campervan which is absolutely brilliant. There was no pressure just a lot of good advice what would suit us. Also a big thank you for Steve for his patience when demonstrating our campervan. We picked it up on Friday 25th of May and went away for the weekend and Jonathan everything you said was true. I would definitely recommend Choose Leisure it is how a business should be run honest, again a big thank you Jonathan."
"We Bought our Marquis Majestic 120 from Choose Leisure a couple of weeks ago and the experience was just superb, after visiting a few dealer around Kent these guys and girls made our visit a very relaxed and helpful one. No pushy sales people, they are there when you need a hand, and even supplied us with a it of lunch as we had spent so much time looking over varius layouts. After finally finding the Motorhome that suited us were taken by Charlotte to the office where everything was explained in detail. Not had so much fun spending over £40k in a long time...Thank you to the team at Choose Leisure for helping us decide, and a big thank you to Steve for taking lots of time with us on the handover, he made our life much easier understanding the technology and basis functions of the Motorhome ...Top Job..."
"Just like to say a big Thankyou to Paul Dominic and Charlie for the good service we had when we had a problem, rare that you get such good after service, many thanks oh and Richard who delivered it back 5o our home"
"Purchased a Bailey 745 in November 2017 & parked it up for the winter. On preparing it for it's first outing we found that we had a problem with the water not coming through so called the service dept but despite 2 attempts to sort it out over the phone still nothing. Took the vehicle back to Choose Leisure the next day & was sorted within 2 hours, new diaphgram fitted to the water pump. FIRST CLASS CUSTOMER SERVICE. I cannot recommend these people highly enough, especially Jonathon the technician who dealt with the problem. Brilliant service!!!!"
"Took my motorhome in for its mot and service, and was given first class service , I was kept up to date with any faults found .if you want a one stop shop for service and repairs at competitive prices then this is the place to choose"
"I called in 7th Match 2018 with a minor fuse problem I could not use Tom Tom in cigarette lighter, within 20 minutes a friendly man from service had fixed the problem with a new fuse. I was given a cup of tea and biscuit and went on my way. How fantastic was that? Not turned away for such a minor item I did not even buy the Motor home from them. A 5 star service."
"Purchased a autoquest 155 a month ago,I was pleasantly surprised by the standard of customer service I received from choose leisure.It is wonderful that they do not give you the hard sell, they have the patience to explain to you every little detail on how your purchase works/operates etc together with a excellent after sales back up.I am extremely pleased with my motorhome am currently touring Wales and the west country and are now comfortable in driving a large vehicle and will be in Spain next week.l can see why the Camping and Caravaning club have Choose Leisure as a recommended dealer l as a individual can't praise them enough.Ta"
"Many thanks to all at Choose Leisure for our recent purchase of an Auto-sleeper Nuevo. All staff being very friendly and professional all the way through the buying and delivery process finishing with a great handover by Steve. Nothing too much trouble."
"A lovely quick visit, a cup of coffee and mince pie with the team at Choose Leisure, there is no I in team they all pull together and giving a brilliant experience to whoever calls in. Happy Christmas to you all and thanks for being just about the best"
"All the staff at Choose leisure are very professional and friendly, from the start of us just looking around to part exchanging and purchasing a new motorhome, nothing was too much trouble for Jonathan, the whole process including the handover by Steve was superb."
"Have just collected our 1st motorhome Auto Sleeper Nuevo. We cannot praise Choose Leisure highly enough. Although not new to camping we are new to motorhomes. Jonathan is the most friendly, knowledgable and professional person you could wish to meet.From the minute we arrived on site his support and guidance was second to none. Nothing was to much trouble and the whole procedure was a very relaxing and pleasurable experience.Thank you Jonathan. On collection day Steve was there ready to try and educate us novices in the ways of our home from home. How friendly knowledgeable and patient we might add.No rushing us a really lovely guy. All in all the Choose Leisure team rightly deserve the accolades they have received and we will definitely recommend Choose Leisure without question.Thank you all again. We are so looking forward to new horizon's with a renewed confidence. With so much appreciation and best wishes."