We do our utmost to provide the best possible service to all our customers. That includes assisting with collections or drop-offs at the airport, ferry, train or bus links to make the logistics of your journey easier.
We have a wealth of incredible feedback that we're both proud of and grateful for. The feedback below is from people with real experiences of being our customers.
John, Essex (Service & Repair)
"Visited Choose today for small repair to cab door whilst there they sorted water problem i had sprung on them. Great Friendly Service dealt with Stewart"
Roger, Kent (Auto-Sleepers Fairford)
"Just picked up our new Fairford. I couldn't imagine getting better service anywhere. Jonathan the sales person we dealt with put up with our dithering for almost a year and never once did we feel pressured or pushed. Totally unlike buying a car in a good way! When we finally made up our minds Choose made it a pleasure to buy the van and the handover was super helpful. All this in the middle of a pandemic!! Couldn't be happier! Highly recommended!"
David, Kent (Auto-Sleepers Broadway FB)
"Great initial hand over. I returned to have a small fault efficiently corrected .Great service from all team members. Many thanks"
David, Northumberland (Swift Freestyle SE 685)
"Bought year old swift motorhome.excellent sales team.Elliot was very good to deal with.handover team very good. Would recommend this company."
Mike, Kent (Elddis Majestic 175)
"I can confirm that all the positive reviews here are spot on. My wife and I turned up one afternoon just, ‘to have a look’. It was a relaxed experience and without any pressure we decided on an Elddis Majestic 175. Over the years we have bought and sold many vehicles, many through dealerships, and we agree, Choose Leisure are at the top of their game when it comes to treating customers properly. Jonathan Smith dealt with the sales, Mark the handover and Charlie resolved some snagging problems over the phone. All were brilliant but a very special thank you must go to Jonathan who is a credit to the company. I was so impressed that If I hadn’t retired and wasn’t heading out on the road in our new motor home, I would be tempted to apply for a job there. Thank you all!"
Steve, Kent (Swift Select 184)
"We recently purchased a Swift 184 select from Choose Leisure. The staff were very helpful indeed and the handover was excellent. We have just spent a week away on a Motorhome holiday and found the van to be superb-a fantastic buy! We would most definitely use Choose Leisure for our next Motorhome purchase."
Kim, Kent (Service)
"We took Dora The Explorer (our Bailey Advance 76-2) into Choose Leisure for her first habitation & major engine service in Aug 2020 and we would like to thank Stewart and the servicing team for their first class customer service and efficiency. It was great to see everyone's smiling faces again too! :-) :-) :-)"
Warren, Dethleffs Trend T7017
"We recently collected our first motorhome from Choose Leisure, a new Dethleffs Trend T7017. I must say that we were very impressed with all members of staff, we were treated with respect and excellent service by all. Elliot the salesman was very patient and helpful and not at all pushy. Mark the handover technician was excellent. It is refreshing to find this kind of service nowadays. I am so glad to have found Choose Leisure and will be happy to recommend them to all! Thanks again Warren and Gale"
Mr Wilsher, Surrey (Service & Repair)
"Brought a new McLoius Motorhome in 2019, had great service and cannot fault all the staff for friendliness and service. I would like to mention especially Stuart in service who dealt with an issue with my reversing camera with good cheer and humour trying to rectify colour on the screen. He even contacted the manufacturers and was able to instigate a replacement. He spent an inordinate amount of time on this issue, he typifies the standard of this friendly company."
Jacqui, Kent (Bessacarr Hi Line 494)
"Just picked up my bessacar hi line 494 I had the best service ever Elliot was brilliant (obviously must be because he’s the best looking one ) and Mark (the hand over guy was exceptional we learnt a lot ,hopefully will keep our van for a while but will be back for any future needs !!!"
Jeff, Essex (Service & Repair)
"Well, it is just unbelievable the bad luck I have had with the fitted Whale submersible water pump on my Autosleepers Stanton. The original has been replaced twice now, and both have failed within a couple of days, I can only assume that Whale had a dodgy batch of components. Even though Choose Leisure were extremely busy and half of their staff were on furlough Charlie Joiner the service manager pulled all of the stops out to get me repaired and back to my holiday. He and his technicians were at a complete loss as to why the pumps kept failing. However with Autosleepers OK an alternative pump was fitted and is proving to be very reliable. The level of service and care I have received from Choose Leisure and Charlie has been unprecedented. I would encourage anyone to consider buying from an independent family run company such as Choose Leisure as the level of service and customer care just can not be offered by a multi branched dealer. Thank you Charlie and your team! Jeff Golding."
Gillian, Kent (Brokerage Customer)
“Thank you all for your great help that I received from you I really have appreciated it and it has made my life somewhat easier. Take care and stay safe.”
Charles, Kent (Auto-Sleepers Warwick XL)
"Once again great service from the start, all staff are polite friendly and helpful, this is our second purchase from Choose Leisure we felt comfortable and confident with everyone and there was no pressure from anyone. A big thank you to Mark, he carried out a great handover. Also we felt safe, in the current climate, all areas were being cleaned regularly antibacterial solution readily available and distancing being carried out. Thank you to the whole team"
Theresa, Essex (Hobby Toskana 650)
"We recently exchanged our Shires Van for a Hobby which we are very pleased with and now enjoying on a farm CL site. Johnathan was very easy to deal with for our sale and purchase he gave us plenty of space to check that the van would suit our needs. At no time did we feel pressurised. On collection day he did all the paperwork including licence and change of owner. The van had been valeted to a high standard and engineer Mark spent a good length of time to explain all the workings of the van. Also the Virus protections standards were good with gloves masks and Santinzer available at entry to the showroom. Would certainly recommend this company. Theresa"
Elizabeth, Kent (Brokerage Customer)
"Thumbs up to Choose Leisure who sold us our fabulous first motorhome three years ago and resold it for us recently. Purchase and sale were both fair and speedy, and we felt confident and looked after throughout. Wouldn’t hesitate to recommend! Thanks to the team."
Natalie, Kent (Sunlight T60)
"Excellent customer service from the word go. Jonathan from sales listened to want I wanted and helped me purchase my very first Motorhome and Mark the handover Technician was so patient and answered all my questions. I would definitely recommend ."
Richard, Kent (Service)
"A quick note to say thanks to Stewart, Charlie & the service team for the sterling work in the last couple of weeks to perform a habitation service, Wifi fitting and resolution of our snagging list. We’ve noticed a transformation in many aspects of the van since the service. The Mifi fitting is neat, is positioned exactly as requested and gets a signal twice that of my phone despite it being on the same network. Our extensive snagging list has been resolved and we’ve found that you’ve done others things too that we didn’t expect. On top of that the price was below what we expected so we are happy customers. I’m aware that some of our requests proved very onerous and we’re both very grateful that you managed to schedule us in at what must be an extremely busy time. Please pass on our thanks to all those in the team who helped get this done."
John, Essex (Warranty)
"Visited today for a minor concern met by Stewart who dealt with the concerns in professional way & added some education many thanks. Its not what goes wrong its how you deal with it thanks John"
David & Stella, Kent (Auto-Sleepers Symbol Plus)
"Picked up new van today, very detailed handover by Mark and Elliot, all additional questions answered and nothing seemed too much trouble to make sure we were happy with everything. On all our visits we have been greeted with smiles and interest in what we were looking for or would suit our requirements.very friendly and knowledgeable team, thank you to all, van looks great on the drive!"
Jon, West Yorkshire (Westfalia Marco Polo)
"Best service I've ever experienced. Care and attention to detail second to none. Fantastic handover. But better still, when we found some small peoblems with the motorhome, these where quickly sorted by the service department .Proud to have Choose Leisure displayed on my number plate. Will alway recommend "
Brian & Tracey, Barnet, Hertfordshire (Swift Bolero 714SB)
"Greeted by a very friendly Elliot, who helped us decide on our new motorhome. The service all the way through was very professional we felt at ease and not pressured into buying straight away. A big thanks to Dominic and to Mark on the handover. We would definately recommend to others if thinking of purchasing a motorhome, thanks again Elliot your a star!"
Martin, West Yorkshire (Bailey Alliance 59-2)
"We have just celebrated our motorhome’s 1st birthday and we continue to receive brilliant service and care from all the team at Choose Leisure. From purchase – thank you Carla) to handover (thank you Steve – terrible jokes!) and snagging (thank you Charlie) we have had 1st class service. We live 300 miles from Choose - why did we buy our motorhome from so far away so you may ask? Simple – brilliant customer service and a friendly, no pressure attitude. Any issues we have had have been resolved quickly and in fact we are calling in soon as part of our post lockdown trip to resolve an issue with our Truma controller. No-one would help us nearer to home but we’re more than happy to incorporate it into our holiday. I would highly recommend Choose Leisure – well done, thank you and keep up the good work!"
Kevin & Sharon, Kent (Swift Champagne 622)
"We wish to thank Jonathan, Jason, Mark and Charlotte for all the work you have done for us. From our first meeting to the final handover. You made us feel welcome each time we have visited you. We will recommend you to anyone who asks where got our motorhome from and the service you provided. Thanks for everything. Kevin and Sharon Theobald."
Jeff, Essex (Service)
"I got my Autosleepers Stanton (brilliant van) washed and ready to go away after lockdown, doing all the usual checks I couldn’t get my water system running, panic, disaster!! I’m going away Wednesday and no bloody water. I phoned Choose Leisure and spoke to Charlie, the service manager, he ran me through a few checks but nothing worked. He asked me if I could bring the van in and they would have a look, but he warned me that half of the technicians were on furlough and they were snowed under, so IF it needed a new pump I would have to book it in for later. Got there for 10,00 hrs after about 45 minutes Charlie appeared with the bad news, I needed a new pump, but don’t worry, the guys are doing it for you now. Now people, this is one of the benefits of buying from an established family business, You are a person, not just a number, you would seldom get this level of care and service from a multi Branched national dealer. This is my third van from Choose (always Autosleepers) and it is this level of service that gets my repeated custom. Thank you Charlie and your team for your exceptional level of service, Jeff Golding."
